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one time this hapnd to me and i jus went to the atm and tried my pin again and it worked!! maybe try that?
I wouldn't recommend this approach. If you try your PIN at an ATM after it's already been locked in the system, you risk locking it further or potentially even having the card retained by the ATM. It's always better to resolve the lock through official channels - either customer service or the county office.
UPDATE: I finally got through to EBT customer service this morning! Called right at 7:00am and only waited about 15 minutes. They were able to unlock my card over the phone after verifying my identity. The rep confirmed my deposit will go through as scheduled tomorrow. Such a relief! Thanks everyone for your help and suggestions!
Great news! Just remember for the future - if you're trying to check your balance or transaction history, the EBTedge website and mobile app are much easier than trying to use the phone system. And they don't lock your card if you make a mistake there.
Don't forget to also ask about the diaper stipend! CalWORKs has a program that gives you $30 extra per month for diapers for each child under 3 years old. You have to specifically request it though - they won't automatically add it. I didn't find out about it until my baby was almost a year old and missed out on so much help.
I had no idea about this! $30 a month would help so much with diapers. I'll definitely ask about that when I get through to someone. Do you know if there's a specific form I need to fill out for the diaper stipend?
One more thing to consider - when you added your newborn to your CalWORKs case, did they also ask about the baby's father? If you're not living with the father, the county will probably ask you to cooperate with child support enforcement unless you have good cause not to (like domestic violence concerns). This doesn't affect whether your baby gets benefits, but it's something to be prepared for in case they bring it up.
Yes, they did ask about that. The father and I are together but he doesn't live with us full-time because of his work (he's a truck driver). I provided his information. Would that still require child support enforcement or is that only if we're completely separated?
If you've declared him as the father and provided his information, you're cooperating with the requirement. Since you're not married but in a relationship, they might still refer the case to child support services to establish legal paternity, but this won't necessarily mean he has to pay support if you're in a relationship and he's helping support the child. The county just wants to ensure there's legal paternity established.
I just called my county and they said my payment is scheduled for NEXT WEEK!!!! So excited, this will help me catch up on utilities. FYI I'm in Los Angeles County and my case number starts with 7. They said they're doing them in batches based on the first digit of your case number. Hope this helps someone else!!
Update: Just got the notice in the mail today! Says I'll get $582 for my 2 kids on the 15th. Thanks everybody for the info!
Nice! Glad to hear it's coming soon for you. The money came in handy for us. Used it to get my kids some new clothes they've been needing.
Regarding your missing paystub - you should include a note explaining the situation, but they really do need verification of ALL income. Ask your employer if they can provide some kind of printout or even an email confirming your hours and pay for that missing week. Also, make sure you're reporting your income correctly. On the SAR7, you need to report the income you RECEIVED in the report month, not necessarily what you EARNED. So if your paycheck for work done in late April wasn't given to you until May 3rd, that counts as May income, not April income. This trips up a lot of people.
omg i didnt know that about the recieved vs earned!! i might have been doing mine wrong this whole time 😱 does that mean if my may 31 paycheck doesnt come til june 2 its counted for june not may??
Just to clarify about the paystubs - if you absolutely cannot get the missing paystub by the deadline, submit what you have with a detailed note explaining: 1. The exact dates you worked 2. How many hours each day 3. Your hourly rate 4. Why the paystub is missing 5. When you expect to receive it Then CALL your worker right after submitting to explain the situation. This shows good faith effort to report properly. When you get the missing paystub, submit it immediately as an update. Also - don't forget that if your new income puts you above the Income Reporting Threshold (IRT) for your household size, you must report it within 10 days, even outside of your regular SAR7 period. Your IRT amount should be listed on your last approval notice.
Taylor To
Last time I called they told me LIES!!!! Said my check would be $624 but then when it came it was only $512. When I called back they said something about an "overpayment adjustment" that nobody told me about!!! Always double check what they tell you and GET NAMES of who you talk to!!!
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Miguel Harvey
•That's really frustrating. When they make adjustments for overpayments, they're supposed to send you a Notice of Action explaining the change before reducing your benefits. You have the right to request a hearing if you disagree with the reduction. Did you receive any notice in the mail about this?
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Ashley Simian
btw if u have the ebb app on ur phone sometimes it shows ur next month payment b4 the worker can even c it lol. saved me from having to call so many times
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Finnegan Gunn
•Wait really?? I didn't know the EBT app shows future payments! I have the app but never noticed that feature. Where exactly in the app do you see this?
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Ashley Simian
•go to acct activity n sometimes it shows pending deposits a few days b4 they hit. not always but worth checkin!
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