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That's amazing news! I'm still trying to get through. Did they just fix it while you were on the phone? How long did it take for your account to update after they fixed it?
I think what happened is that it was probably an overpayment they're trying to recoup and not actually taking back your reimbursement? My cousin had this happen where they gave her back stolen benefits but then took some for an overpayment from 2 months before that she didn't know about. Check if you got any notices about overpayments recently.
Just an update for anyone following this thread - I wanted to clarify that when benefit theft reimbursements are processed incorrectly and then automatically recouped, the county office MUST follow the emergency issuance timeframes. This means: 1. They have 3 business days to verify the error 2. They have to reissue the funds within 1 business day after verification So total maximum time should be 4 business days, not weeks. If they tell you otherwise, ask to speak with a program specialist who handles benefit theft cases specifically. This is covered under ACL 22-84 which updated the benefit theft replacement policies in 2022.
This is incredibly helpful! I'll go in first thing tomorrow and ask for a program specialist if the regular worker can't help. Does it make a difference if I bring a copy of my police report from the original theft?
Yes, bringing the police report is a good idea! It reinforces that this was a legitimate theft case that's already been verified once. Also, make sure to ask for something in writing about when you'll receive the reimbursement. Some counties have emergency fund request forms that can expedite the process further.
Yes, definitely bring the court order for child support. They'll want to see it, and they'll ask if you're cooperating with child support enforcement. CalWORKs requires you to work with the child support agency unless you have good cause not to (like domestic violence concerns). Also, don't forget to ask about the diaper benefit if your children are under 3 years old - it's an extra $30 per month per eligible child on CalWORKs.
Good luck tomorrow! Remember to ask about childcare assistance if you need it for work or school. And get the name and direct phone number of your worker before you leave - will save you tons of headaches later!
Congrats! But be careful cuz they might come back asking for more proof later. happened to my sister. She did the self declaration thing for her babysitting money and they approved it but then 3 months later they said she needed to provide statements from the parents she babysat for. Just saying keep any documentation you can just in case.
This is somewhat accurate but needs clarification. While they can request additional verification if they have reason to question the self-declaration, they can't just arbitrarily request it without cause. If this happens, you have the right to ask what specific inconsistency or information triggered the additional verification request. You also have the right to request a hearing if you believe they're not following proper procedures.
I'm glad this worked out for your in-laws! Just wanted to add one important tip: make sure they report any significant changes in your father-in-law's income if it goes above the Income Reporting Threshold (IRT). Your approval notice should list what their specific IRT amount is. If his cash income ever exceeds that amount in any month, they need to report it within 10 days - even outside the regular SAR7 reporting period. Failing to report income over the IRT can result in an overpayment that they'd have to pay back.
Thank you for this warning! I just checked their approval notice and their IRT is $2,800. His income varies month to month but it's typically around $1,500-1,800. Good to know we need to report if it ever goes above that amount. The cash aid is really helping them get back on their feet while he looks for more stable work.
Sofia Ramirez
@username5 With a child under 6, your WTW requirement is only 20 hours per week, not 30. Since you're working 15-20 hours, you're right at the minimum. Your worker should have discussed WTW with you if it was an issue. If they're just fixing the income calculation, that's probably all it was. But it wouldn't hurt to ask about your WTW status the next time you speak with them, just to make sure you're meeting requirements. There are also exemptions available if you can't meet the hours requirement for good cause (like lack of childcare, health issues, etc.).
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NebulaKnight
Thank you so much for the clarification! I had no idea the hour requirement was different with a younger child. I'll definitely ask about this next time I talk to my worker.
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