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have you checked your benfitscal account? sometimes they post notices there faster than they come in the mail. might explain whats going on without having to call
One more thing to check - does anyone else in your household receive CalWORKs Cash Aid? Sometimes when there's a change in household composition due to someone going on SSI, they recalculate both programs and may have accidentally added Cash Aid to your account instead of just CalFresh. The amount ($1,831) sounds more like it could be a combined CalWORKs + CalFresh issuance rather than just food benefits.
We don't get Cash Aid, only CalFresh. I managed to finally get through to someone using that Claimyr service another commenter mentioned. The worker confirmed it was an error - they somehow entered my son's SSI as a deduction instead of income! They're fixing it now and said not to spend the extra money because they'll be adjusting the balance on my EBT card within 2-3 business days. Thank you all for your help and warnings about not spending it!
Congrats! But be careful cuz they might come back asking for more proof later. happened to my sister. She did the self declaration thing for her babysitting money and they approved it but then 3 months later they said she needed to provide statements from the parents she babysat for. Just saying keep any documentation you can just in case.
This is somewhat accurate but needs clarification. While they can request additional verification if they have reason to question the self-declaration, they can't just arbitrarily request it without cause. If this happens, you have the right to ask what specific inconsistency or information triggered the additional verification request. You also have the right to request a hearing if you believe they're not following proper procedures.
I'm glad this worked out for your in-laws! Just wanted to add one important tip: make sure they report any significant changes in your father-in-law's income if it goes above the Income Reporting Threshold (IRT). Your approval notice should list what their specific IRT amount is. If his cash income ever exceeds that amount in any month, they need to report it within 10 days - even outside the regular SAR7 reporting period. Failing to report income over the IRT can result in an overpayment that they'd have to pay back.
Thank you for this warning! I just checked their approval notice and their IRT is $2,800. His income varies month to month but it's typically around $1,500-1,800. Good to know we need to report if it ever goes above that amount. The cash aid is really helping them get back on their feet while he looks for more stable work.
Based on everything you've shared, I think it's definitely the new job and possible IRT issue that's causing this. When you do reach your worker, make sure you ask them to set up a new IRT threshold based on your current income so this doesn't happen again. Also, request that they send you a new approval notice after this is resolved showing your updated benefit amount and IRT. This will protect you from future payment disruptions.
That's amazing news! Thank you for updating. I'm going to try the same approach tomorrow morning. Fingers crossed!
UPDATE FROM OP: I finally got through using the Claimyr service someone mentioned here. My worker confirmed my SAR 7 was processed but said my benefits will be delayed until the 10th. At least I know now! She also said I need to be on time next month or I could risk discontinuance. Lesson learned. Thanks everyone for your help and advice!
Lincoln Ramiro
I think what happened is that it was probably an overpayment they're trying to recoup and not actually taking back your reimbursement? My cousin had this happen where they gave her back stolen benefits but then took some for an overpayment from 2 months before that she didn't know about. Check if you got any notices about overpayments recently.
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Margot Quinn
•I don't think that's it. I've never received any overpayment notices, and the worker specifically told me this was my benefit theft reimbursement for the exact amount that was stolen ($742). It's too much of a coincidence that the exact same amount disappeared.
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Diego Fisher
Just an update for anyone following this thread - I wanted to clarify that when benefit theft reimbursements are processed incorrectly and then automatically recouped, the county office MUST follow the emergency issuance timeframes. This means: 1. They have 3 business days to verify the error 2. They have to reissue the funds within 1 business day after verification So total maximum time should be 4 business days, not weeks. If they tell you otherwise, ask to speak with a program specialist who handles benefit theft cases specifically. This is covered under ACL 22-84 which updated the benefit theft replacement policies in 2022.
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Margot Quinn
•This is incredibly helpful! I'll go in first thing tomorrow and ask for a program specialist if the regular worker can't help. Does it make a difference if I bring a copy of my police report from the original theft?
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Diego Fisher
•Yes, bringing the police report is a good idea! It reinforces that this was a legitimate theft case that's already been verified once. Also, make sure to ask for something in writing about when you'll receive the reimbursement. Some counties have emergency fund request forms that can expedite the process further.
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