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make sure ur checking ur mail everyday too they send important notices about this stuff
My apartment complex has been having mail issues lately so it's possible I missed something. Ugh, this is so stressful!
Based on everything you've shared, I think it's definitely the new job and possible IRT issue that's causing this. When you do reach your worker, make sure you ask them to set up a new IRT threshold based on your current income so this doesn't happen again. Also, request that they send you a new approval notice after this is resolved showing your updated benefit amount and IRT. This will protect you from future payment disruptions.
Thank you so much for the advice. I'll definitely ask for the updated approval notice. I just need to find a way to reach someone today!
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That's amazing news! Thank you for updating. I'm going to try the same approach tomorrow morning. Fingers crossed!
UPDATE FROM OP: I finally got through using the Claimyr service someone mentioned here. My worker confirmed my SAR 7 was processed but said my benefits will be delayed until the 10th. At least I know now! She also said I need to be on time next month or I could risk discontinuance. Lesson learned. Thanks everyone for your help and advice!
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Congrats! But be careful cuz they might come back asking for more proof later. happened to my sister. She did the self declaration thing for her babysitting money and they approved it but then 3 months later they said she needed to provide statements from the parents she babysat for. Just saying keep any documentation you can just in case.
This is somewhat accurate but needs clarification. While they can request additional verification if they have reason to question the self-declaration, they can't just arbitrarily request it without cause. If this happens, you have the right to ask what specific inconsistency or information triggered the additional verification request. You also have the right to request a hearing if you believe they're not following proper procedures.
I'm glad this worked out for your in-laws! Just wanted to add one important tip: make sure they report any significant changes in your father-in-law's income if it goes above the Income Reporting Threshold (IRT). Your approval notice should list what their specific IRT amount is. If his cash income ever exceeds that amount in any month, they need to report it within 10 days - even outside the regular SAR7 reporting period. Failing to report income over the IRT can result in an overpayment that they'd have to pay back.
Thank you for this warning! I just checked their approval notice and their IRT is $2,800. His income varies month to month but it's typically around $1,500-1,800. Good to know we need to report if it ever goes above that amount. The cash aid is really helping them get back on their feet while he looks for more stable work.
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THE SYSTEM IS RIGGED AGAINST US!!! they make it impossible to reach anyone when u have questions then suddenly cut ur benefits with barely any notice. i was working my butt off in their stupid wtw program for YEARS and they still cut me off at 48 months even tho i was doing everything they asked!!
While the system definitely has problems, your WTW participation should have created some exemptions from the time limit if you were meeting the federal standards (generally 30+ hours per week for a single parent). It's possible your case wasn't coded correctly. You might want to request a TOA review and possibly a state hearing if you believe you should have received exemptions for those months.
Wow thank you everyone for all this helpful information! I had no idea about the exemptions or that months when my daughter was under 1 might not count. I'm definitely going to try to reach someone to get my Time on Aid calculation and see if I qualify for any extensions. It's a relief to know my daughter will still get benefits even after I time out. I'm going to start planning for that reduced amount now. Appreciate all the advice!
Lincoln Ramiro
I think what happened is that it was probably an overpayment they're trying to recoup and not actually taking back your reimbursement? My cousin had this happen where they gave her back stolen benefits but then took some for an overpayment from 2 months before that she didn't know about. Check if you got any notices about overpayments recently.
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Margot Quinn
•I don't think that's it. I've never received any overpayment notices, and the worker specifically told me this was my benefit theft reimbursement for the exact amount that was stolen ($742). It's too much of a coincidence that the exact same amount disappeared.
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Diego Fisher
Just an update for anyone following this thread - I wanted to clarify that when benefit theft reimbursements are processed incorrectly and then automatically recouped, the county office MUST follow the emergency issuance timeframes. This means: 1. They have 3 business days to verify the error 2. They have to reissue the funds within 1 business day after verification So total maximum time should be 4 business days, not weeks. If they tell you otherwise, ask to speak with a program specialist who handles benefit theft cases specifically. This is covered under ACL 22-84 which updated the benefit theft replacement policies in 2022.
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Margot Quinn
•This is incredibly helpful! I'll go in first thing tomorrow and ask for a program specialist if the regular worker can't help. Does it make a difference if I bring a copy of my police report from the original theft?
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Diego Fisher
•Yes, bringing the police report is a good idea! It reinforces that this was a legitimate theft case that's already been verified once. Also, make sure to ask for something in writing about when you'll receive the reimbursement. Some counties have emergency fund request forms that can expedite the process further.
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