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my sister had this EXACT same problem with child support last year!!! they fixed it at the hearing and she got back payments too. bring all ur paperwork!!!
To answer your question about phone vs. in-person hearings - I did mine by phone and it worked fine. The advantage was I could be in my own home where I felt comfortable. I put the call on speaker and had all my documents spread out on my table where I could see everything. As for timing, I got the decision in about 3 weeks. The regulation says they have to decide within 60 days of your hearing request, but it's usually faster. If they rule in your favor, the county has 30 days to comply and issue any retroactive benefits. One more tip - during the hearing, if you don't understand something the judge or county says, don't be afraid to ask them to explain. The judges are generally patient and want to make sure you understand what's happening.
Based on everything you've shared, I think it's definitely the new job and possible IRT issue that's causing this. When you do reach your worker, make sure you ask them to set up a new IRT threshold based on your current income so this doesn't happen again. Also, request that they send you a new approval notice after this is resolved showing your updated benefit amount and IRT. This will protect you from future payment disruptions.
Just checking back - is today the 7th? Did your CalFresh benefits load? If not, you should definitely call the county office first thing tomorrow morning. Sometimes there are processing delays, but they can usually expedite it if you're at risk of food insecurity.
Sorry to hear you're still having issues! When you call tomorrow, make sure to ask specifically if there are any pending verification items for your CalFresh case. Also ask them to check if your case is in "pending" status rather than "active" status. Sometimes the online portal will show everything as active even when there's an issue on the backend. If they say something is missing, ask them to send you an official notice listing exactly what they need. And definitely request expedited processing if you're out of food!
yah defintly go in person!!!! calling is useless they never pick up. i waited 2 hrs last time i went but at least i got to talk to a actual person who fixed my case
One more thing - if by some chance they refuse to help you tomorrow, ask for a "Notice of Action" with the denial in writing. You have the right to appeal any decision through a "fair hearing" process. But I'm hoping they'll just reinstate your benefits on the spot given that your income is zero now!
Aisha Hussain
That's amazing news! Thank you for updating. I'm going to try the same approach tomorrow morning. Fingers crossed!
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Aisha Hussain
UPDATE FROM OP: I finally got through using the Claimyr service someone mentioned here. My worker confirmed my SAR 7 was processed but said my benefits will be delayed until the 10th. At least I know now! She also said I need to be on time next month or I could risk discontinuance. Lesson learned. Thanks everyone for your help and advice!
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