CalWorks

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

That's amazing news! Thank you for updating. I'm going to try the same approach tomorrow morning. Fingers crossed!

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UPDATE FROM OP: I finally got through using the Claimyr service someone mentioned here. My worker confirmed my SAR 7 was processed but said my benefits will be delayed until the 10th. At least I know now! She also said I need to be on time next month or I could risk discontinuance. Lesson learned. Thanks everyone for your help and advice!

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my sister had this EXACT same problem with child support last year!!! they fixed it at the hearing and she got back payments too. bring all ur paperwork!!!

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To answer your question about phone vs. in-person hearings - I did mine by phone and it worked fine. The advantage was I could be in my own home where I felt comfortable. I put the call on speaker and had all my documents spread out on my table where I could see everything. As for timing, I got the decision in about 3 weeks. The regulation says they have to decide within 60 days of your hearing request, but it's usually faster. If they rule in your favor, the county has 30 days to comply and issue any retroactive benefits. One more tip - during the hearing, if you don't understand something the judge or county says, don't be afraid to ask them to explain. The judges are generally patient and want to make sure you understand what's happening.

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Thank you! I think I'll do the phone hearing then. My anxiety gets really bad in formal settings and I think I'd be more comfortable at home. Plus I won't have to worry about transportation or childcare.

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What about if your kid is in pull-ups not actual diapers? My worker is saying my 4yr old doesn't qualify because she's in pull-ups not "diapers" which is total BS. The CalWORKS handbook doesn't say anything about what TYPE of diapers. Has anyone dealt with this?

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Your worker is incorrect. The CalWORKs Diaper Benefit applies to ANY child under 6 who is on CalWORKs, regardless of whether they use diapers, pull-ups, or are fully potty trained. The benefit is calculated based solely on the child's age, not their diapering status. It's an additional support for families with young children - not a reimbursement that requires proof of diaper purchases. If your worker continues to give you this incorrect information, ask to speak with a supervisor or file for a state hearing.

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Update: Called my caseworker and confirmed this IS the diaper benefit! She said they processed several months at once because there was a delay implementing it in our region. Both my girls qualify since they're under 6. Thanks everyone for your help!

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lucky u got thru to ur worker! i'm still trying to figure out why only 1 of my kids got it

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UPDATE: My benefits just posted at 4:32pm! From what the worker told me, they had a major system update that went wrong last night and it affected the automatic payment processing. Everyone should get their benefits by tonight, but if you don't see them by tomorrow morning, you should definitely call your county office.

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mines still not there this isnt fair they no we got bills n kids

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FINAL UPDATE: My benefits FINALLY posted at 7:15pm! Nearly a whole day late, but at least they're there. The maintenance on MyCAlWIN is over too - the system is back up. Thanks everyone for confirming it wasn't just me having problems. This forum is seriously a lifesaver sometimes.

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Glad you got your money! I feel like these system issues are happening more and more lately. Maybe write down the date this happened so if they ever try to discontinue you for "not using your benefits" you can prove it was their system error. That happened to my cousin last year!

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THE SYSTEM IS RIGGED AGAINST US!!! they make it impossible to reach anyone when u have questions then suddenly cut ur benefits with barely any notice. i was working my butt off in their stupid wtw program for YEARS and they still cut me off at 48 months even tho i was doing everything they asked!!

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While the system definitely has problems, your WTW participation should have created some exemptions from the time limit if you were meeting the federal standards (generally 30+ hours per week for a single parent). It's possible your case wasn't coded correctly. You might want to request a TOA review and possibly a state hearing if you believe you should have received exemptions for those months.

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Wow thank you everyone for all this helpful information! I had no idea about the exemptions or that months when my daughter was under 1 might not count. I'm definitely going to try to reach someone to get my Time on Aid calculation and see if I qualify for any extensions. It's a relief to know my daughter will still get benefits even after I time out. I'm going to start planning for that reduced amount now. Appreciate all the advice!

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