CalWorks

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  • Connect you to a human agent at the DSS
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Based on your responses, this sounds like it might be a supportive service payment related to your Welfare to Work participation. San Bernardino County often provides transportation allowances, ancillary payments (for things like books, supplies, or uniforms), and sometimes retroactive childcare stipends to WTW participants. These are separate from your regular Cash Aid amount. However, the only way to know for sure is to contact your worker. When you call, specifically ask if it's: 1. A WTW supportive service payment 2. The diaper benefit for your 2-year-old ($30/month per eligible child) 3. A retroactive adjustment Also request that they document in your case notes that you called to inquire about the payment. This protects you in case they later claim it was an overpayment.

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THIS!!! Always get them to note in your file that YOU contacted THEM about it. I learned this the hard way. They tried to claim I knew about an overpayment and didn't report it, which can be considered fraud. I had no way to prove I had called about it.

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UPDATE: Finally got through to my worker! It WAS the transportation allowance for my WTW activities plus they owed me a diaper stipend for my 2-year-old that hadn't been processed correctly. She said I should have gotten a notice about it but it must have gotten lost in the mail. She's sending me a new one. Thanks everyone for the help!!

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That's great! Gonna call about mine tomorrow. Glad it was something you were actually entitled to and not a mistake!

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omg typical they blame the mail instead of admitting they forgot to send the notice lol. glad it worked out tho!

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this happnd to me but opposite...they said i was gettin benefits but my card had NOTHING on it for the month! took 2wks to fix it. the system is so messd up sometimes. good luck!!

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Same!!!!! My worker keeps saying "it's in the computer" but nothing ever shows up on time!

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Update: I finally got through to someone at the county office! They confirmed it was an error in their system and that I wasn't supposed to receive the February payment. The worker told me to just hold onto the money and not spend it because they'll be sending me an overpayment notice. She said because I reported it before spending it and it was their error, I might qualify for a waiver, but I'll need to apply for that once I get the notice. Thanks everyone for your help!

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That's great you got through! Definitely apply for that waiver. Since you reported it immediately and didn't spend the money, you have a strong case for the county to waive the overpayment, especially since it was their administrative error. Make sure to submit the waiver request within the timeframe specified on the overpayment notice when you get it.

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did u report it to the police too? my cousin didnt get her money back until she filed a police report

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Filing a police report isn't required for EBT theft claims with CalWORKs, but it can sometimes help speed up the process or add credibility to your claim if it's being questioned. The county's fraud investigation unit works separately from local police though.

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check you're benefits account online maybe they already added the money back but didn't tell you? happened to my sister last year

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Just checked BenefitsCal again and nothing's been added back yet. Still showing a $0 balance which is making me panic. I appreciate everyone's suggestions though - at least now I have some numbers to call tomorrow.

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yay!!! so glad u got it fixed! the system is so broken its crazy

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Great news! Make sure to follow up if the benefits aren't restored within the 48 hours they promised. And for future reference, when uploading documents to BenefitsCal, it's sometimes better to use the mobile app to take photos rather than scanning - their system seems to process photos better than scanned documents in many cases.

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Update: I finally got through to my worker using that Claimyr service someone suggested. You were all right - they were projecting my income based on my hourly rate and weekly hours. My worker explained they use my hourly rate ($13.50) × hours per week (20) × 4.33 weeks = $1,169.10, which they rounded to $1,170.83 with some adjustment I didn't fully understand.She also explained about the income disregards, so my actual benefit reduction isn't as bad as I initially thought. Thanks everyone for your help! I'm going to be much more careful with tracking my income reporting going forward.

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That's great! Just remember that if your hours ever change significantly (especially if they decrease), report it right away with proof from your employer. CalWORKs can adjust your benefits up if your income goes down, but they need documentation.

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