CalWorks

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One more thing to try - check if you can upload a written statement through BenefitsCal explaining the situation. Under California regulations, a signed statement from you can sometimes serve as verification when other documentation isn't available. Make sure to explain that you're actively trying to get the records from San Diego but need more time. Be specific about what steps you've already taken.

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I went through this exact same situation when I moved from Riverside to LA County about 8 months ago! The key thing is to act fast since your redetermination is coming up. Here's what worked for me: 1. Go to your LA County office in person if at all possible - bring a printed copy of your BenefitsCal account showing your address change and any correspondence you have 2. Ask specifically for form CW 215 and have them fill it out right there with you 3. Get a copy for your records and ask them to fax it to San Diego that same day 4. While you're there, request a "good cause" extension for your verification deadline - explain you're actively working to get the documents I also had success calling San Diego directly and explaining I was a former client who needed verification sent to my new county. They were actually more helpful than LA! Ask for their CalWORKs records department specifically. Don't give up - the system is frustrating but there are ways to make it work. You've got this!

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This is really helpful advice! I'm definitely going to try going in person tomorrow morning. Quick question - when you asked for the "good cause" extension, did they give you any paperwork or was it just verbal? I want to make sure I have documentation that I requested extra time in case there are any issues later. Also, do you remember roughly how long it took for San Diego to send the records to LA once they had the CW 215 form?

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So glad you got through to your worker and got it sorted out! This is exactly why I always tell people to ask questions here first - the community knows so much more than the confusing notices they send us. Good luck with your phone interview next week! Pro tip: have all your documents organized and ready before the call starts. They sometimes ask for specific numbers or dates on the spot, and it's way less stressful when you're prepared. You've got this!

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That's such great advice about having documents organized! I learned this the hard way during my first redetermination when I was scrambling to find my pay stubs while the worker was on the phone waiting. Now I always make a checklist and have everything in one folder before any CalWORKs calls or appointments. It really does make the whole process less stressful when you're prepared. Congratulations on getting it figured out @Brianna Muhammad - you ll'do great on your interview!

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I'm so glad to see this community helping each other out! @Brianna Muhammad, it sounds like you got everything figured out, but I wanted to add one more tip for anyone else who might be going through their first annual redetermination - if you're having trouble gathering all the required documents, most county offices will accept a signed statement explaining why a document is missing (like if your bank is slow getting statements or your employer hasn't given you recent pay stubs yet). Just don't use this as an excuse to not try - they really do want to see the actual documents when possible. And remember, the annual redetermination might seem scary, but it's just their way of making sure your case information is current and accurate. The workers aren't trying to kick you off (usually!), they just need updated info to calculate your benefits correctly.

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This is such valuable information! I had no idea they would accept a signed statement for missing documents - that could have saved me so much stress during my redetermination last year when my bank took forever to get me statements. @Isaac Wright, do you know if there's a specific form for that statement or can it just be a regular written explanation? And @Brianna Muhammad, I'm really happy you got through to your worker! This whole thread has been so educational for everyone dealing with the CalWORKs system.

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Charlotte, I wanted to add something that hasn't been mentioned yet - since your son has a spinal cord injury requiring round-the-clock care, you should also look into getting him evaluated for Regional Center services if you haven't already. Regional Center can provide additional support services, equipment, and resources that complement what you get through CalWORKs and SSI. Also, regarding your small business - while you're navigating all these benefit applications, make sure to keep detailed records of your business expenses vs. income. Sometimes having even a small income source can actually help your case by showing you're trying to be self-sufficient despite the challenges. One more thing - when you go to your appointment next week, ask specifically about "child-only" CalWORKs if for some reason they try to deny you the caretaker exemption. Even if they initially say no to your exemption request, your son can still qualify for benefits on his own while you continue to advocate for the full family grant with exemption. You're being such a strong advocate for your son. The fact that you're researching all these options while managing his complex care needs shows incredible dedication. These programs exist for families exactly like yours!

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This is excellent advice about Regional Center! I wasn't familiar with that program but it sounds like another crucial resource. The "child-only" CalWORKs option is also something I hadn't heard mentioned before - that could be a good backup plan if there are any issues with the caretaker exemption initially. I'm really impressed by how supportive this community has been. Charlotte, you've gotten such comprehensive advice here about navigating multiple programs simultaneously. It shows that even though these systems are complex and sometimes frustrating, there really are people who understand them and want to help families like yours access the support you need. Best of luck with your appointment next week! It sounds like you're going in well-prepared with a clear list of what to ask for. Please do update us on how it goes - I'm sure your experience could help other parents in similar situations who might be reading this thread.

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I'm so sorry you're dealing with such a challenging situation, but you're doing everything right by seeking help and asking these questions! As a parent who went through something similar when my daughter was diagnosed with a developmental disability, I want to echo what others have said about applying for CalWORKs immediately. One thing I don't think anyone has mentioned yet - when you're at your appointment next week, also ask about the Transportation Allowance if your son has frequent medical appointments. CalWORKs can provide additional money for gas/mileage to get to his therapy sessions and doctor visits, which can really add up with a child who has complex medical needs. Also, regarding the SSI wait - I know 6 weeks feels like forever when you're struggling financially, but that's actually still early in the process. Most initial applications take 3-6 months, so don't lose hope! And definitely keep detailed records of all his medical care during this waiting period, as it can help strengthen your case. You mentioned you're behind on rent - make sure to ask about emergency assistance programs too. Some counties have one-time rental assistance that can help prevent eviction while you're getting these longer-term benefits set up. Hang in there - it gets easier once you get plugged into these support systems!

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Thank you for mentioning the Transportation Allowance! That's something I definitely wouldn't have thought to ask about, but with all his therapy appointments and specialist visits, those costs really do add up quickly. I've been spending so much on gas lately just getting him to all his appointments. The emergency rental assistance sounds like exactly what I need right now too. I'm about two months behind and really worried about getting an eviction notice. It's such a relief to know there might be help available while I'm waiting for the longer-term benefits to get sorted out. I appreciate you sharing your experience with your daughter's diagnosis too. It helps to hear from other parents who have been through this process. Sometimes I feel so overwhelmed trying to navigate all these different systems while also caring for him 24/7, but hearing success stories gives me hope that it will get better once everything is in place.

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The Transportation Allowance is such an underutilized benefit! I work at a local disability advocacy organization and I'm always surprised by how many families don't know about it. For children with complex medical needs like spinal cord injuries, those medical transport costs can easily be $200-300+ per month. Also wanted to mention - if you're having trouble getting to appointments due to transportation issues, some counties also have medical transportation services specifically for CalWORKs recipients. It's worth asking about both options to see which works better for your situation. For the emergency rental assistance, act quickly once you apply for CalWORKs. Some counties require you to be an active recipient before you can access the emergency funds, while others can help while your application is pending. The sooner you get that process started, the better chance you have of avoiding eviction. You're doing an amazing job advocating for your son, Charlotte. The fact that you're researching all these resources while managing his round-the-clock care shows incredible strength. These systems can feel overwhelming, but once you get connected, there's a whole network of support available for families like yours.

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Just to follow up on this thread - address changes must be reported within 10 days, but they are not tied to your Semi-Annual Report (SAR7) timeline. The SAR7 is primarily for reporting income changes and household composition. For county transfers with CalWORKs: 1. Report your move to both counties (old and new) 2. Your case will be transferred to the new county 3. Benefits should continue uninterrupted if done correctly 4. The new county becomes responsible for your case management The BenefitsCal portal sometimes takes time to fully update after a county transfer, which is likely why you're seeing your regular benefit amount still displayed. This doesn't mean you'll receive duplicate benefits.

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Update: I finally got through to Sacramento County yesterday. The worker confirmed what most of you said - the website is showing June's normal payment, and my May payment was processed correctly. She also verified my case transfer is in progress and I shouldn't have any gaps in benefits. Thanks everyone for your help!

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That's great news that you got it sorted out! County transfers can be really stressful when you're not sure what's happening with your benefits. It's always better to call and confirm rather than worry about potential overpayments. Glad Sacramento County was able to clarify everything for you and that your case transfer is going smoothly. Moving is expensive enough without having to stress about benefit issues on top of it!

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So glad everything worked out! I went through something similar when I moved counties and the uncertainty is the worst part. It's really helpful that you updated us with the outcome - I'm sure other people in similar situations will find this thread useful. Moving is stressful enough without worrying about your benefits getting messed up!

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I'm so sorry this happened to you! This is exactly why I'm nervous about using my benefits online. Just wanted to add that when you're dealing with Walmart, make sure to ask for the "proof of delivery" document - not just them telling you it was delivered. They should be able to provide GPS coordinates, a photo of where it was left, and the signature if someone actually signed. If they can't provide these things, that's evidence that their delivery process failed. Also, keep calling back and getting different customer service reps - sometimes you get someone who's more willing to help. Don't let them brush you off! You paid for those items and deserve to get them or your money back.

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This is really good advice about asking for the actual proof of delivery documents! I didn't think to ask for GPS coordinates and photos. I've been calling Walmart back every day and you're right - different reps give totally different answers. One person today actually seemed more helpful and said they're "escalating" my case to their delivery team. Fingers crossed! Thanks for the encouragement, I was starting to feel like I should just give up.

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I'm going through something similar right now with an Amazon delivery that never showed up! Reading through all these responses is super helpful. I wanted to add that if you have a smartphone, you might want to download an app like "Timestamp Camera" or similar - I started taking photos with timestamps of my front door/mailbox area right after I place orders, just in case this happens again. That way I have proof that nothing was delivered at the time they claim it was. Also, some credit unions and community organizations offer free legal clinics that might be able to help you write more formal complaint letters to Walmart if the regular customer service keeps giving you the runaround. Don't give up - you deserve to get your money back!

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That's such a smart idea about the timestamp camera app! I never would have thought of that but it makes total sense to have proof of what your delivery area looks like before and after. I'm definitely downloading one of those apps right now. And thanks for mentioning the legal clinics - I didn't know those existed. I might look into that if Walmart keeps giving me the runaround. It's really encouraging to know other people are going through this too and fighting back. We shouldn't have to just accept losing our benefits because of delivery companies being sketchy!

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