I'm so sorry this happened to you! This is exactly why I'm nervous about using my benefits online. Just wanted to add that when you're dealing with Walmart, make sure to ask for the "proof of delivery" document - not just them telling you it was delivered. They should be able to provide GPS coordinates, a photo of where it was left, and the signature if someone actually signed. If they can't provide these things, that's evidence that their delivery process failed. Also, keep calling back and getting different customer service reps - sometimes you get someone who's more willing to help. Don't let them brush you off! You paid for those items and deserve to get them or your money back.

I'm going through something similar right now with an Amazon delivery that never showed up! Reading through all these responses is super helpful. I wanted to add that if you have a smartphone, you might want to download an app like "Timestamp Camera" or similar - I started taking photos with timestamps of my front door/mailbox area right after I place orders, just in case this happens again. That way I have proof that nothing was delivered at the time they claim it was. Also, some credit unions and community organizations offer free legal clinics that might be able to help you write more formal complaint letters to Walmart if the regular customer service keeps giving you the runaround. Don't give up - you deserve to get your money back!

I'm so glad you got this sorted out! Your experience really highlights how important it is to get the right information directly from your worker. For anyone else reading this thread who might be in a similar situation, here are the key takeaways: 1. Tax refunds (including EIC) are NOT counted as income for CalWORKs or CalFresh 2. EIC specifically doesn't count as a resource for 12 months after receiving it 3. Always report tax refunds on your SAR7 for transparency, but label them clearly as "TAX REFUND" 4. Keep documentation (bank statements + actual tax return) in case of future questions 5. The resource limit for a family of 3 is $10,211 It's frustrating how confusing the system can be, but threads like this really help other families navigate these situations. Thanks for sharing your resolution - it'll definitely help someone else who's panicking about the same thing!

As someone who just went through my first SAR7 process last month, I can totally relate to the panic about reporting things correctly! The advice here is spot-on - I also had a tax refund (smaller than yours, but still nerve-wracking) and my worker told me the same thing about labeling it clearly. One thing that helped me was calling the day before my SAR7 was due to double-check I filled it out right. Even though it took forever to get through, having that confirmation gave me so much peace of mind. The system is really confusing for newcomers, but this community has been a lifesaver for understanding the rules. Glad you got it sorted out!

I went through this exact same situation about 6 months ago - lost my job and needed help with my two kids. Here's what I learned: definitely apply online at BenefitsCal.com, but also call the county office the same day you submit to let them know you applied and ask about expedited processing since you're facing eviction. They have something called "Immediate Need" that can get you emergency cash within 3 days if you qualify. One thing that really helped me was having all my documents ready BEFORE starting the application - it took me about 45 minutes to complete once I had everything organized. The system does save your progress if you need to take breaks. Also, don't just wait for them to call you for the interview. After 3-4 days, start calling them daily to check on your application status. Be persistent but polite - the squeaky wheel gets the grease with these offices. Keep calling until you get that interview scheduled. Good luck! I know how stressful this is but hang in there - the help is available, you just have to push through the bureaucracy to get it.

I'm so grateful for all this detailed advice everyone! I'm feeling much more confident about starting the application process now. Just to make sure I understand correctly - after I submit on BenefitsCal, I should call the county office that same day to mention I applied AND specifically ask about Immediate Need processing due to my rent situation, right? And I should mention the potential eviction both in the online application AND when I call? Also, for those of you who went through this recently - about how long did your interview take? I'm trying to plan around my kids' schedules since childcare has been tight since losing my job. Really appreciate this community - you all are lifesavers!

I want to clarify something about HSP (Housing Support Program) since there seems to be some confusion. HSP is specifically designed for families who are homeless or at risk of homelessness. If you're currently housed but struggling with your rent, you might instead qualify for the Permanent Housing Assistance (PHA) program through CalWORKs. PHA can provide help with move-in costs or temporary rental subsidies for up to 2 years. You need to be working with a case manager who can help determine your eligibility. Some counties also have their own specific housing programs for CalWORKs recipients. Definitely get clarification about which specific program you might qualify for - the names and requirements can get confusing.

I'm also pregnant and went through this exact situation with LA County CalWORKs! Here's what I learned: definitely ask about the Pregnancy Special Needs payment ($30/month) - you need to bring recent pregnancy verification from your doctor. For housing help, ask specifically about both HSP and PHA programs since they have different requirements. I also found out about something called the Cal-Learn program if you're under 19 or in school - it can provide additional support. Don't give up if your worker doesn't know about these programs - I had to speak to a supervisor to get proper information. Also, start preparing your documents now for when the baby comes because your grant will increase once you add them to your case. Good luck mama!

Just wanted to add that when you call the EBT customer service number, if your account shows as "active" but with a zero balance, that's actually a good sign - it means your case worker will just reload benefits onto your existing card once you're approved. But if it says "inactive" or "closed," then you'll probably need to wait for a new card to be mailed. Also, since your interview is Tuesday and rent is due Friday, make sure to explicitly say "I am requesting immediate need assistance due to housing emergency" during your interview. Those exact words can trigger faster processing. Some counties can even do same-day emergency payments if you have all your documents ready and clearly explain the timeline. Don't just mention it in passing - really emphasize that you need help before Friday to avoid eviction. Your situation sounds like a textbook case for expedited benefits since you were involuntarily terminated and have immediate housing needs. Stay positive!

I just went through this same situation last month! Your old EBT card should work fine - they'll just reload it once you're approved. Since it's only been 3 months, your account is probably still active even with a $0 balance. Given your tight timeline with rent due Friday and interview Tuesday, make sure to specifically ask for "expedited processing due to immediate housing need" during your interview. Bring documentation of your layoff and current rent situation. Some counties can issue emergency cash within 1-2 business days for urgent housing situations like yours. You can also call the EBT customer service number on your card right now to confirm your account status - if it shows "active" you're good to go with the same card!