Can I change my CalFresh address online or do I need to call my county?

You can definitely update your address online through BenefitsCal! I did it last month after moving. Just log in to your account, go to 'My Profile' and there should be an option to update your contact information including address. The system will ask you to verify your identity first, then let you make the change. Make sure you have your case number handy just in case. The change should process within 48 hours, but your benefits will still load onto your EBT card regardless of your address being updated.

yes u can do it online but sometime the county office dont see it right away so ur benefits might be late anyways happened to me

BE CAREFUL! I updated mine online and they still sent my recertification paperwork to my old address! Ended up getting discontinued and had to reapply from scratch. MAKE SURE you call them after doing the online update to confirm they actually processed it!!! The system is designed to FAIL US!!

CalFresh eligibility worker here. Yes, you can change your address online through BenefitsCal, but I always recommend doing two things after: 1. Take a screenshot of your confirmation page as proof you submitted the change 2. Check your message center in BenefitsCal a few days later to confirm the address was updated in our system Your EBT card and benefits will work regardless of your address being current (the card isn't tied to a specific address), but you need your address updated to receive any notices about your case. One important note: If you moved to a different county in California, you cannot just update your address - you need to contact your new county office as your case will need to be transferred.

If ur worried about getting thrugh to a real person at the county, try using Claimyr. It saved me SO MUCH TIME when I needed to update my information. They call the county for you and then call you when they get a real person. I watched their video demo (https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8) and it worked exactly like they showed. Just go to claimyr.com and enter the CalFresh county number. Way better than waiting on hold for hours or getting disconnected!

i had to update my address last month and did it online but then they sent me a verification form asking for proof of my new address like a lease or utility bill so you might need those documents ready too just fyi

why did u move? rent is crazy rn! im about to get priced out too 😭

make sure you update your address with USPS too not just calfresh!

Quick update in case this helps anyone: There's a specific section for address changes in BenefitsCal under "Report a Change" and not just in your profile. The "Report a Change" option is more official and triggers a case update in the county system, while profile updates are sometimes just for the website. Also, if you have other benefits like Medi-Cal, this will update the address for all your connected benefits at once.

Just wanted to add that if you're having trouble finding the "Report a Change" section that @Carmen Diaz mentioned, it's usually on the main dashboard after you log in - look for a button or link that says "Report Changes" or "Report a Change to My Case." Don't worry about your EBT benefits being delayed just because of an address change - the card itself isn't tied to your address, so your monthly deposit should still come through on schedule. The main thing is making sure you get important notices about your case, which is why updating through the proper channel is important.

I went through this same situation a few months ago! The online system through BenefitsCal worked perfectly for me. Like others mentioned, make sure you use the "Report a Change" section rather than just updating your profile - I made that mistake initially and had to redo it. The whole process took maybe 5 minutes and I got a confirmation number right away. Your EBT benefits should continue loading normally regardless of the address update status, so don't stress too much about timing. Just keep your lease agreement or a utility bill handy in case they ask for address verification later. Good luck with your move!

I just went through this exact same thing last week! The BenefitsCal online system is definitely the way to go. Make sure you use the "Report a Change" section like others mentioned - it's usually right on your main dashboard when you log in. I was able to update my address in about 10 minutes and got a confirmation number immediately. The system also sent me a message through my BenefitsCal inbox confirming the change was processed within 24 hours. One tip: if you have any other benefits like WIC or Medi-Cal, double check that those addresses got updated too since sometimes they're managed separately. Your EBT card will keep working fine during the transition - mine never had any issues with the monthly deposit. Hope your move goes smoothly!

I'm dealing with the same situation right now! Just moved last week and was dreading having to call the county office after hearing horror stories about wait times. This thread has been incredibly helpful - I had no idea there was a difference between updating your profile and using the "Report a Change" section. Definitely going to try the online route first through BenefitsCal. Quick question though - for those who did it online, did you get any follow-up requests for documentation, or was the lease agreement/utility bill thing only if they specifically asked for verification? I want to have everything ready just in case but don't want to upload unnecessary documents if they're not required upfront.

I'm in a similar boat - just moved apartments and need to update my CalFresh address! Reading through all these responses has been super helpful. I was definitely planning to just call the county office since that's what I did last time, but after seeing everyone's experiences with the online system, I'm going to try the BenefitsCal route first. The tip about using "Report a Change" instead of just updating the profile section is gold - I would have totally made that mistake. Thanks everyone for sharing your experiences! It's really reassuring to know the EBT benefits keep working normally during address changes. Fingers crossed the online process goes smoothly for me too.

I'm in the exact same situation! Just moved last month and was putting off updating my address because I was dreading the phone wait times. This thread is amazing - I had no idea you could do it online through BenefitsCal! The distinction between "Report a Change" vs just updating your profile is super important info that I definitely would have missed. Going to log in tonight and try the online route. Really appreciate everyone sharing their experiences here, especially the eligibility worker who explained how it all works behind the scenes. It's so helpful to have a community where people actually help each other navigate this stuff instead of just complaining about the system!

As someone who just went through this process myself a couple months ago, I can confirm the online route through BenefitsCal is definitely the way to go! Like others have mentioned, make sure you use the "Report a Change" section rather than just updating your profile - I learned this the hard way and had to redo it. The whole process took maybe 10 minutes and I got a confirmation number right away. Your EBT benefits will continue loading normally while the address change processes, so don't worry about any delays there. Just keep your lease agreement or utility bill handy in case they ask for verification later (though they didn't ask me for anything). The online system has gotten much more reliable over the past year or so. Good luck with your move and welcome to the neighborhood!

Just wanted to add my experience since I went through this exact same thing about 6 months ago! The BenefitsCal online system worked great for me - definitely use the "Report a Change" section like everyone mentioned, not just the profile update. One thing I haven't seen mentioned yet is that you should also make sure your phone number is current in the system while you're updating your address, especially if that changed too with your move. Sometimes the county will try to call you if there are any issues with your case, and having an outdated phone number can cause delays. Also, if you're moving within the same zip code, the process tends to go even faster since it doesn't trigger as many verification checks. Your EBT will definitely keep working normally - I was worried about the same thing but there were zero issues with my monthly deposit. Hope your move goes smoothly!

I'm going through this exact same situation right now! Just moved to a new place last week and have been stressing about updating my CalFresh address. This thread has been incredibly helpful - I had no idea there was such an important difference between updating your profile vs using the "Report a Change" section. I was definitely going to make that mistake! It's so reassuring to hear from multiple people that the EBT benefits keep working normally during the address change process, since that was my biggest worry. Planning to log into BenefitsCal tonight and try the online route instead of dealing with those dreaded phone wait times. Thanks to everyone who shared their experiences - this community is amazing for actually helping people navigate these systems instead of just complaining about them!

I just went through this same process last month and wanted to share what worked for me! The BenefitsCal online system is definitely the way to go - so much better than waiting on hold for hours. Make sure you look for the "Report a Change" section on your main dashboard after logging in, not just the regular profile update area. The whole thing took me about 5 minutes and I got a confirmation number right away. They didn't ask me for any additional documentation, but I kept my lease agreement handy just in case. Your EBT benefits will keep loading normally while the address change processes - I was worried about the same thing but had zero issues with my monthly deposit. One tip: take a screenshot of your confirmation page like the eligibility worker suggested, it's good to have that record. The system has gotten much more reliable lately and it beats dealing with those phone wait times!

I'm so glad you were able to get it sorted out through the online system! As someone who's new to navigating CalFresh benefits, this entire thread has been incredibly educational. The distinction between "Report a Change" and just updating your profile is something I never would have known, and it sounds like that's a common mistake people make. It's really reassuring to hear that multiple people have had success with the BenefitsCal online system recently - gives me confidence that if I ever need to make changes to my case, I won't have to deal with those awful phone wait times. Thanks to everyone who contributed their experiences here, especially the eligibility worker who explained how things work behind the scenes!

I'm new to CalFresh and just moved apartments too! This whole thread has been so incredibly helpful - I was completely lost on how to update my address and was dreading those long phone wait times everyone talks about. The explanation about using "Report a Change" instead of just updating your profile is exactly the kind of insider knowledge I needed. It's really reassuring to see so many people confirm that the online system through BenefitsCal actually works well now and that EBT benefits keep loading normally during the process. Thanks to everyone who shared their experiences, especially @Zoe Kyriakidou for the professional insight! This community is amazing for helping newcomers like me navigate these systems.