CalFresh EBT benefits stolen on deposit day - how to get emergency replacement?

This happened to me back in January! Someone skimmed my card somehow and took $490 within hours of the deposit. I had to fill out a form called EBT 2259 for benefit replacement. Bring your ID, EBT card, and that case number from when you reported it. The form asks where you last used the card and details about the unauthorized transactions. Make sure you've already reported it to the EBT customer service line before going in (which you did).

u need 2 go in person asap! same thing happened 2 my cousin and they made her wait almost 3 weeks! the online system is useless for theft issues. bring all ur bank statements 2 if u have them cuz they might ask how u know it wasnt u using the card

Im so sorry this happened to you! The EBT system is GARBAGE and they make it impossible to get help. I switched to getting my benefits directly deposited to my bank account instead of using the EBT card, and I immediately transfer it to a separate account that I only use for groceries. Still not perfect but at least I have better fraud protection. Wish they would implement some basic security features like text alerts or something. ANYTHING.

I've helped several clients through this process. Here's what you need to know: 1. The EBT 2259 Benefit Replacement Form that someone mentioned is correct. You'll need this completed. 2. By federal law, they must replace stolen benefits if properly reported. The deadline to apply for replacement is 10 days from when you discovered the theft. 3. For FASTER processing, bring: - Your EBT card - ID - The EBT customer service reference number from your report - Bank statements showing you were elsewhere when the transactions occurred (if available) - Any other evidence the transactions weren't yours 4. Make sure you check "electronic theft" on the form, not "lost card" (different processes). 5. Request an emergency replacement due to hardship (having kids with no food qualifies). Unfortunately, EBT theft has increased 300% since 2025 began, and the system is overwhelmed.

Try using Claimyr to get through to a CalFresh worker directly instead of waiting on hold forever. I was in a similar situation last month with benefits not showing up (different issue but same emergency). Used their service at claimyr.com and they got me connected to a live person in about 15 minutes instead of waiting on hold for hours. They have a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 The worker I spoke with processed my emergency replacement request right over the phone. Saved me a trip to the office with two kids in tow.

I dnt mean 2 be negative but the county is TERRIBLE with handling these cases rn. my moms benefits were stolen twice this year already!!!! the first time took 17 days to get repalced and second time took 13 days. they say its an "epidemic" of theft but do NOTHING to fix it. keep calling everyday and ask to speak to a supervisor if they say u gotta wait. good luck

Update us on what happens! In my case, I went in person with all my documents and they processed my replacement in 3 days (still had to eat ramen for those days tho). Make sure you specifically ask for EXPEDITED PROCESSING due to having kids and no food. Some workers don't offer it unless you specifically request it.

One more important point - when you go to the office, make sure they give you a written receipt showing you submitted the EBT 2259 form. Some offices are claiming they never received forms when they get backed up. This receipt is your proof you submitted within the 10-day window, which is legally required for replacement. Also, ask if they can issue emergency food vouchers while you wait for the replacement. Some counties offer this for families with children who have had benefits stolen. It's not guaranteed but worth asking about.

I'm so sorry this happened to you! EBT theft is unfortunately becoming more common. Just wanted to add one thing that helped me when my benefits were stolen last year - if you have any food banks or pantries in your area, don't hesitate to use them while you wait for the replacement. I was embarrassed at first, but they were so understanding and it really helped bridge the gap. Many churches and community centers also have emergency food programs specifically for situations like this. You're doing everything right by going in person tomorrow - stay strong and keep advocating for your family!