California CalFresh

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This is heartbreaking - I'm so sorry your sister is going through this. I had my CalFresh benefits stolen in Sacramento last month ($520 taken through fraudulent ATM withdrawals) and it took 19 days to get them back. Here's what I learned from the experience: definitely file the police report (which she did), but also make sure she has the report number written down for every call to the county. I found that mentioning I had already filed a police report seemed to move things along faster. Also, if she hasn't already, have her call the Kern County Human Services office directly at (661) 631-6000 and ask specifically for the "EBT fraud claims unit" - don't just use the general EBT customer service line. The county workers have more power to expedite things than the EBT customer service reps. Hang in there, and please keep us updated on how long it takes for her claim to be processed!

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Thank you so much for sharing your experience and the specific phone number! I'm writing all of this down for my sister. 19 days is still really long when you have hungry kids, but it helps to know there's an end in sight. Did you have to keep calling back to check on the status, or did they give you updates along the way? She's been calling every few days but feels like she's bothering them. Also, when you got your money back, did it just show up on your card automatically or did they notify you somehow?

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I'm so sorry to hear about your sister's situation - EBT theft is unfortunately becoming way too common. I'm in San Diego but went through something similar last year when $425 was stolen from my card. A few things that might help speed up the process: 1) Make sure she gets a case tracking number for her theft claim (different from the police report number) so she can reference it in every call, 2) Ask the county office if they can put an "urgent need" flag on her case since she has children with no food, and 3) Document every phone call she makes - date, time, who she spoke with, and what they said. This helped me when I had to escalate my case. It took me 16 days to get my benefits back, but I know others who got theirs in under a week when they were persistent about calling daily. Also, many churches in Bakersfield have emergency food pantries that don't require any paperwork - just show up. Hope this helps and that she gets her benefits restored soon!

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This is really helpful advice, especially about getting a case tracking number and documenting all the calls! I hadn't thought about asking for an "urgent need" flag - that seems like something that could really make a difference since she has three kids to feed. The daily calling strategy makes sense too, even though it feels overwhelming when you're already stressed about having no food. I'm definitely going to have her start keeping a log of who she talks to and when. Did you find that certain times of day were better for getting through to someone who could actually help with the claim, or was it pretty random?

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As someone who just started receiving CalFresh benefits last month, this thread has been absolutely incredible! I had the exact same experience at a different Subway location - so embarrassing when my card got declined and I had no idea why. Reading through everyone's explanations about the Restaurant Meals Program vs. regular SNAP benefits finally makes it all click. I'm not eligible for RMP either, but now I know to look for those "SNAP Authorized Retailer" signs and ask about packaged items only. I'm definitely going to download that SNAP Retailer Locator app and check out some of the grocery store deli options people mentioned. The Dollar Tree tip for $1.25 sandwiches is genius - there's one right by my bus stop! Thank you to everyone who shared their knowledge and resources. This is exactly the kind of practical, real-world advice that you just can't find in the official pamphlets. I feel so much more confident about navigating my benefits now instead of just guessing and hoping for the best.

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I'm so glad this thread helped you too! It's crazy how the official information they give you when you first get CalFresh barely scratches the surface of how to actually use the benefits in real life. I've learned more practical tips from this one conversation than from all the pamphlets and websites combined. The embarrassment factor is so real - I felt terrible holding up the line at Subway yesterday while the cashier and I both tried to figure out why my card wasn't working. Now I know it's not just me being confused, it's genuinely a complicated system that even employees don't always understand. I'm planning to make a little cheat sheet on my phone with all the apps and resources people mentioned here. Between the SNAP Retailer Locator, that GetCalFresh app for LA County, and knowing which types of stores to look for, I feel like I actually have a game plan now instead of just wandering around hoping random places will accept my EBT card! Thanks for sharing your experience - it's comforting to know other newcomers are going through the same learning process. We've got this! 💪

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This whole conversation has been such an education! I'm a college student who just started getting CalFresh benefits this semester and I had no clue about any of these rules. I made the same mistake at a different fast food place last week - so mortifying! What really struck me is how much the rules vary by location and how poorly trained some employees are about their own policies. I think I'm going to start with the simpler options like grocery store delis and those convenience stores people mentioned before trying to navigate the restaurant situation again. The community resource suggestions are gold too - I had no idea my local library might have guides about this stuff. As a broke college student, every dollar counts, so knowing about Dollar Tree's $1.25 sandwiches and food bank grab bags could be a real game-changer for stretching my food budget. Thanks everyone for sharing your real-world experiences. This is the kind of practical advice they should include in the CalFresh orientation instead of just the basic rules!

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Raúl, this is such wonderful news! I've been following your posts and was so worried about you sleeping in your car. Finally getting that hotel voucher must be such a relief. I wanted to add something I haven't seen mentioned yet - when you go back on the 17th, ask about the "Homeless Housing, Assistance and Prevention Program" (HHAP) funding. It's different from the other programs people mentioned and sometimes has shorter waitlists. They can help with rental assistance, security deposits, and even temporary financial assistance for work-related expenses like gas money for job interviews or apartment viewings. Also, since you mentioned having a part-time job, make sure to bring recent pay stubs with you. Sometimes they can fast-track your application if they can verify steady income right away, even if it's not full-time. One practical tip from my own experience - start calling apartments during your lunch breaks or after work to ask about their application process and timeline. That way when you do find "the one," you'll know exactly what paperwork they need and how quickly they can move. Some places take weeks just to process applications, while others can approve you in 24-48 hours if everything checks out. You're doing all the right things by planning ahead. Having stable housing is going to change everything for you! 🏡

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Lucas, thank you so much for mentioning HHAP! I hadn't heard of that program at all and it sounds like it could be really helpful, especially the part about work-related expenses. I've been stressing about gas money for apartment viewings since every trip eats into my tight budget. That's a great tip about calling apartments during lunch breaks to understand their processes ahead of time. I've been kind of randomly looking at places without really understanding their timelines, so knowing which ones can move quickly vs which ones take weeks could save me a lot of stress. I'll definitely bring my recent pay stubs - I have them organized already since I needed them for the CalFresh application. It really does feel like having stable housing will be a game changer. Right now I'm spending so much time and energy just figuring out where to sleep, shower, do laundry... once I have a base, I can focus on increasing my work hours and maybe even looking for something full-time. Thanks for the encouragement and practical advice! 🙏

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Raúl, I'm so happy you finally got some help! I went through a similar situation last year and wanted to share something that really helped me during the apartment search - create a "housing assistance packet" to bring with you when viewing apartments. Include copies of: - Your income verification/pay stubs - A letter from your case worker confirming you have housing assistance approved (ask for this on the 17th!) - Your ID and Social Security card copies - A brief personal statement explaining your situation professionally Having everything ready in a folder made landlords take me more seriously and showed I was organized and prepared. Some landlords who were initially hesitant about county assistance changed their minds when they saw I had all my paperwork together and could explain the process clearly. Also, don't forget to ask about the difference between "rapid rehousing" and "homeless prevention" programs - you might qualify for both depending on your situation, and combining them could give you more comprehensive assistance. The restaurant meals program someone mentioned is a lifesaver - I lived on Subway and Jack in the Box for weeks while apartment hunting. It's so much better than trying to survive on snacks from gas stations! You're going to get through this. Having that hotel voucher is the first step, and you're already asking all the right questions. Keep us updated! 🙌

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As someone who just went through the CalSAWS transition in my county last fall, I wanted to share a few practical tips that helped me navigate the switch smoothly. First, don't worry - your benefit amount and eligibility won't change at all. CalSAWS is just the backend system that county workers use. Here's what I wish someone had told me: 1) If you currently use any online services, you'll need to re-register on BenefitsCal.com with the new system, 2) Keep extra copies of all your documents for a few months during the transition - I had one friend whose verification paperwork got temporarily "lost" in the system switch, and 3) Your SAR7 form might look slightly different but asks for the exact same information. The good news is that once everything settles (usually takes about 4-6 weeks), the new system is actually more user-friendly. I can now check my case status, upload documents, and even submit my SAR7 directly from my phone. Just be patient during the initial transition period and don't hesitate to call if you notice anything unusual with your benefits!

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This is exactly the kind of detailed info I was looking for! I had no idea I'd need to re-register on the website - that would have definitely caught me off guard. Your timeline of 4-6 weeks for everything to settle is really helpful too, so I know what to expect. I'm actually getting a bit excited about being able to do everything from my phone once this is all sorted out. Right now I have to take time off work to go to the county office for everything. Quick question - when you say keep extra copies of documents, do you mean physical copies or digital ones? I usually just keep everything on my phone but wondering if I should print some stuff out just in case.

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I'd recommend keeping both digital AND physical copies during the transition, just to be extra safe. I learned this the hard way when my phone died right before I needed to resubmit some documents! Having paper backups saved me from having to request duplicates from my employer and bank. Once the CalSAWS system is fully up and running in your county, digital copies on your phone should be totally fine - the new upload feature works really well. But during those first few weeks of transition, having physical copies as backup gives you peace of mind. Also, if you do end up needing to go to the county office for any reason during the switch, they can make copies of your physical documents right there if needed.

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I went through this exact same thing about 6 months ago when my county switched to CalSAWS! I was so worried it would mess up my benefits too, but honestly it ended up being pretty seamless. The most important thing to know is that CalSAWS is just the computer system - your actual CalFresh benefits, amounts, and requirements stay exactly the same. For your June SAR7, you'll submit it the same way you always have. The form might look a tiny bit different but it asks for all the same income and household information. I'd suggest creating a BenefitsCal account online if you haven't already - it makes tracking your case so much easier and you can upload documents right from your phone. One thing that really helped me during the transition was keeping a simple folder (physical or digital) with copies of my recent pay stubs, rent receipts, and other verification docs. There were a couple times during the first month where my caseworker asked me to resubmit something, probably just due to the system changeover. Having everything organized made it super quick to send over. Don't stress too much - your $680 monthly benefit should continue without interruption as long as you keep submitting your reports on time!

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Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through this recently and had a smooth transition. I'm definitely going to set up that BenefitsCal account - it sounds like it'll make everything so much easier once I get used to it. Your tip about keeping a folder with all my verification documents is really smart too. I tend to be pretty disorganized with paperwork, but this seems like a good time to get my act together! I'm feeling a lot less anxious about the whole thing now. Did you notice any improvements in the new system once everything was fully transitioned, or is it pretty much the same experience just with a different interface?

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Congratulations on getting your renewal submitted! Just wanted to add for anyone else who might be struggling with the CalWIN to BenefitsCal transition - if you're still having trouble finding your renewal after logging out/in, you can also try clearing your browser cache and cookies. Sometimes the old CalWIN cookies can interfere with BenefitsCal loading properly. Also, BenefitsCal works best on Chrome or Firefox - I've had issues with Safari and Edge in the past. Hope this helps other folks who might be dealing with similar technical issues during the transition period!

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This is really helpful advice! I actually had similar issues when I first switched over from CalWIN a few months ago. The browser cache thing is so true - I was banging my head against the wall trying to figure out why certain pages wouldn't load properly until I cleared everything out. Also wanted to mention that if you're using any ad blockers or privacy extensions, try disabling them temporarily when using BenefitsCal. Some of those extensions can block important form elements from loading. Really glad to see @ElectricDreamer was able to get their renewal submitted successfully!

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Great to see everyone helping each other through this transition! I went through my first BenefitsCal renewal about 6 months ago and wanted to share a few additional tips that might help others: 1. If you're uploading documents, make sure they're clear photos or scans - blurry images will get rejected and delay your renewal 2. The system has a file size limit (I think it's 10MB per document), so you might need to compress large files 3. Keep checking your account even after approval - sometimes they'll request additional verification weeks later 4. If you have multiple cases (like CalFresh + Medi-Cal), make sure you're renewing the right program - the system can be confusing about which renewal you're working on The learning curve is definitely steep coming from CalWIN, but once you get the hang of it, BenefitsCal actually has some nice features like being able to upload documents from your phone. Hang in there everyone - we'll all figure this out together!

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