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Raul Neal

What proof of cash income is accepted for SAR7 in LA County? Submitted W2s but CalFresh wants more

I'm helping my mother-in-law with her CalFresh benefits in LA County and I'm totally confused about proof of income requirements. I submitted her SAR7 last week but just got another letter saying we need to provide verification of income. Both she and her father-in-law get paid in cash (about $2,850/month combined). I initially sent in their W2s from last year thinking that would be enough, but apparently CalFresh wants something more current? What else can they use as proof when they're literally handed cash? Neither of them gets pay stubs and I'm worried we'll miss the deadline and they'll lose benefits. Their rent just went up to $1,750 and they really need the food assistance. Any advice on what LA County will accept as proof for cash workers?

u need to get a letter from ther employrs saying how much they make each week. my cousin had same issue last yr

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Raul Neal

Author

Thank you! So just a simple letter stating how much they make would work? Does it need to be notarized or have any specific information on it?

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For cash income, LA County accepts several types of verification: 1. A signed statement from the employer (on company letterhead if possible) showing the monthly income amount, hours worked, and pay frequency 2. Self-employment ledgers if they're working for themselves 3. A signed affidavit from the person paying them 4. Bank statements showing cash deposits (if they deposit the money) 5. Your own written statement explaining the situation as a last resort, though this is less preferred The county wants verification for the Semi-Annual Report that reflects the most recent 30 days, which is why W2s from last year aren't sufficient. They need current income documentation to calculate the correct benefit amount.

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This is super helpful thx!! I had no idea we could do a written statement as last resort. One of her employers refuses to write anything down (probably paying under table tbh). Is there a specific form or can we just write a regular letter explaining?

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I work for LA DPSS and deal with this situation frequently. The verification forms don't need to be fancy - what we need is something that shows: - Name of employer and contact information - How many hours worked - Rate of pay - How often they get paid - Signature of the employer If an employer absolutely refuses to provide documentation (which happens often with cash jobs), we can accept a detailed written statement from your mother-in-law as a last resort. This should include all the information above, plus an explanation of why employer verification isn't available. Just be aware that the eligibility worker might follow up with a phone interview to confirm details.

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Raul Neal

Author

Thank you for this detailed information! This is exactly what I needed to know. Her employer is a small family-owned restaurant, and they might be hesitant to provide documentation. If we go the written statement route, would it be better to submit it in person at the office or upload it through the BenefitsCal website?

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when my sister had this issue the worker made her go back and get a stamtent from jobs. didnt accpt her own letter AT ALL. maybe depends on which worker u get in LA??? sistem is so random sometimes lol

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You're right that there can be some variation between workers, but the official policy is to accept client statements when other verification isn't available. However, a statement from the employer is always preferred and will be processed faster with fewer questions.

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I had similar issue but I'm in San Bernardino. My friend does landscaping for cash and what worked was getting his clients to write simple notes stating how much they paid him each week. Since your in-laws work regular jobs though, definitely try to get something from their employers first. One thing to watch out for - make sure the income they report on CalFresh matches what they report on taxes. My cousin had a huge headache when his cash income on benefits was way less than his tax return showed. CalFresh can check that stuff and it caused him problems.

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Raul Neal

Author

That's a really good point about matching tax returns! I hadn't thought about that. They do report all their income on taxes (that's why I thought the W2s would work). I'll make sure whatever verification we submit matches their reported income.

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Try reaching CalFresh directly to ask what they'll accept in your specific case. I wasted TWO WEEKS gathering documentation only to find out they wanted something completely different. But good luck actually reaching someone - I spent 3 days getting disconnected and waiting on hold. Finally used this service called Claimyr that got me through to an actual person at LA County within 20 minutes. They have a video showing how it works at https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 and their website is claimyr.com. Saved me so much frustration and the worker I spoke with was super clear about exactly what documents they needed for cash income.

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does this actully work? i hate calling them so much! spend like 2 hrs on hold last time and then got cut off!!!

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Yeah it really worked for me. They called and waited on hold, then when a real person answered, they connected me. Was way better than the regular system.

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I think everyone is mistaken here!!! SAR7 is DIFFERENT from Recertification. For SAR7 you only have to report if your income goes OVER the Income Reporting Threshold (IRT). You should have gotten a letter stating what your IRT is. Check if their income exceeds that number. If it doesn't, you might not even need to provide verification! I learned this after stressing about verification for months unnecessarily!!!

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While it's true that you only need to report income changes that exceed the IRT, the original poster mentioned they already submitted the SAR7 and the county specifically requested income verification. Once the county requests verification, you do need to provide it, regardless of whether the income exceeded the IRT or not. The county has the right to request verification of any information reported on the SAR7.

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Raul Neal

Author

UPDATE: Thank you everyone for your help! I called using Claimyr (thanks for that tip!) and got through to an eligibility worker who was super helpful. She said since both employers won't provide letters, we could submit a combination of: 1) A detailed written statement from each of them explaining their work situation 2) Bank statements showing cash deposits when they do deposit some of the money 3) A monthly expense breakdown showing how they manage on their income We're putting this together today and I'll upload it to BenefitsCal. The worker also extended our deadline by 10 days which is a huge relief! Will update if we run into any other issues.

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That's excellent news! The combination of documents you described is perfect. Make sure the written statements include all the details I mentioned earlier. Uploading to BenefitsCal is definitely the fastest way to get it processed. Glad to hear they extended your deadline too - that's not always guaranteed.

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So glad it worked out!! The stress of these deadlines is so awful 😫

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Great to hear you got it sorted out! For anyone else reading this thread who might face similar issues, I want to add that when writing those detailed statements, it's super important to be as specific as possible. Include exact dates of employment, daily/weekly schedules, and even describe the type of work being done. I went through this exact situation with my dad last year (he does handyman work for cash) and the eligibility worker told me that detailed statements actually carry more weight than vague employer letters. She said they can tell when someone is being thorough and honest versus just trying to get by with minimal info. Also, keeping copies of everything you submit is crucial - I learned that the hard way when documents got "lost" in the system. Good luck with your submission!

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