California CalFresh

Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Lena Kowalski

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Quick update for anyone else who might face this situation - I just went through this exact process last week in Fresno! Got to the Shields office at 7:45am and was about 6th in line. Whole process took about 1 hour 15 minutes from when I got there to walking out with my new card. Staff was really helpful and the new card worked immediately at the grocery store. Just make sure to bring your ID and any paperwork you have with your case info. The PIN setup only takes like 2 minutes at the kiosk they have there. Don't stress too much @Andre Lefebvre - you'll get it sorted tomorrow!

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Thanks so much @Lena Kowalski! That's really encouraging to hear that someone just went through this exact same thing. An hour and 15 minutes doesn't sound too bad at all, especially knowing I'll walk out with the card working right away. I'm feeling much more confident about tomorrow now. Really appreciate everyone sharing their experiences - this community has been a lifesaver! Will definitely update everyone on how it goes.

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Malik Jenkins

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If you're really desperate and can't make it to the office tomorrow for some reason, there's actually one more emergency option - some of the larger grocery stores in Fresno (like the WinCo on Shaw or Food 4 Less on Blackstone) have customer service desks that can help you get emergency food assistance while you wait for your replacement card. You'd need to call 211 first to get set up, but they can sometimes provide a temporary voucher for essential groceries. It's not ideal and has limitations, but it's better than going hungry if the office visit doesn't work out. But honestly, based on what everyone's saying, going to the welfare office in person sounds like your best bet for getting sorted quickly!

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Aiden Chen

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I'm so sorry you're facing this situation with your children. As someone who works with families in crisis, I want to emphasize a few urgent steps that haven't been fully covered: 1. **Call 211 immediately** - They have real-time information about emergency shelter availability and can often get you on waiting lists faster than going through individual agencies. 2. **Contact your local Coordinated Entry System** - Every county has one for homeless services. They prioritize families with children and can connect you to rapid rehousing programs that might get you housed faster than traditional waitlists. 3. **Ask about Emergency Housing Vouchers** - These are different from regular Section 8 and specifically for people experiencing homelessness. They often have shorter wait times. 4. **Document everything** - Take photos of your eviction notice, keep records of all calls/applications. This helps expedite services and appeals if needed. 5. **Know your rights** - In California, you cannot be evicted in 30 days if you've been there over a year (it's typically 60 days). Double-check your notice with a tenant's rights organization. You're being proactive by reaching out now. That gives you a much better chance of avoiding sleeping in your car. Stay strong - there are people and programs designed to help families exactly like yours.

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Amara Nwosu

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Thank you so much for this comprehensive information! You're right about the eviction timeline - I need to check if it should be 60 days since we've been here for over 2 years. I didn't know about the Coordinated Entry System or Emergency Housing Vouchers being different from regular Section 8. I'm going to call 211 first thing tomorrow and ask about all of these programs. It's overwhelming but having this roadmap helps me feel like there are actual steps I can take instead of just panicking. I really appreciate you taking the time to lay this all out.

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QuantumQuasar

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I'm heartbroken reading your story, but please know you're not alone and there IS help available. I went through something similar 3 years ago with my twin boys when our apartment building was condemned suddenly. Here's what I learned that might help you RIGHT NOW: **Immediate CalFresh Actions:** - Call your caseworker TODAY and report that you're facing imminent homelessness. This can trigger expedited processing for other benefits - Ask specifically about the "homeless deduction" for CalFresh - you might qualify for additional benefits even without paying rent - Request they flag your case as "emergency" status **CalWORKs Emergency Aid:** - Apply for CalWORKs Homeless Assistance ASAP - don't wait until you're actually on the street. The 30-day notice qualifies as "imminent homelessness" - Bring: eviction notice, kids' birth certificates, your ID, proof of income, and any documentation showing you can't find affordable housing - Ask specifically for "Temporary Homeless Assistance" (up to 16 days hotel/motel vouchers) AND "Permanent Housing Assistance" (deposit/first month help) **Schools:** - Contact your 7-year-old's school counselor immediately about McKinney-Vento Act protections. They can provide meals, supplies, and ensure school stability even if you move districts temporarily. You have almost a month - that's actually more time than many people get. Use every single day to apply for programs and make calls. Document everything and don't take "no" for an answer without asking to speak to a supervisor. Sending you strength mama. Your kids are lucky to have someone fighting this hard for them. 💙

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Ravi Kapoor

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This is incredibly helpful and gives me so much hope! I had no idea about the homeless deduction for CalFresh or that I could apply for CalWORKs assistance before we're actually on the street. I'm going to call my CalFresh caseworker first thing tomorrow and use the exact language you mentioned - "imminent homelessness" and "emergency status." I'm also gathering all those documents you listed tonight so I'm ready. The McKinney-Vento Act information is new to me too - I'll contact my daughter's school counselor tomorrow. Thank you for sharing your experience and for the encouragement. It means everything to know that other moms have made it through this. Your boys are lucky to have you too! 💙

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Evelyn Rivera

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Based on everything you've shared, here's what I recommend: 1. Request a copy of the overpayment notice and calculation sheet showing exactly when the overpayment occurred 2. Ask for a copy of your case record to confirm you're listed as a separate household 3. File for a state hearing immediately (you can do this online through BenefitsCal) 4. Gather evidence showing when you moved out (lease, utility bills, etc.) 5. Request a conference with a supervisor before your hearing date CalFresh regulations at MPP Section 63-801.3 specify who can be held liable for overpayments, and they generally cannot collect from people who were not part of the household during the period of overpayment. Many counties misapply these rules or rely on outdated information in their systems.

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Thank you so much for these specific steps! I've started gathering my evidence already. Really appreciate that regulation citation too - I'll mention that when I talk to them. This has been so stressful but I feel more prepared to handle it now.

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Freya Ross

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This is definitely worth fighting! I work as a benefits advocate and see this type of error frequently. The county systems sometimes automatically link family members even when they shouldn't be connected. One thing to check - did you use the same Social Security number or any shared information when you applied? Sometimes the system creates inappropriate links based on shared data like phone numbers or addresses (even previous addresses). Also, make sure to document every interaction you have with the county from now on. Get names, dates, and case numbers. If they can't provide a clear explanation of why you're liable for her debt, that's a red flag that this is likely an administrative error that needs to be corrected through the appeals process. You absolutely have the right to receive your full benefit amount if you're not actually responsible for that overpayment!

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Liam O'Sullivan

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This is really helpful to know! I did use the same phone number when I applied since I hadn't changed it yet after moving out. Could that have caused the system to link our cases incorrectly? I never thought about that being a problem. I'll definitely start documenting everything from now on - wish I had started doing that from the beginning!

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Sean O'Brien

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As someone new to this community, I'm amazed by how thorough and helpful everyone's responses have been! I'm not currently dealing with CalFresh issues myself, but this thread is such a valuable resource. The systematic approach everyone has outlined - starting with checking your BenefitsCal account online, then calling about restoration with good cause, and having a new application as backup - creates such a clear roadmap for what can be a really overwhelming situation. It's especially helpful to see responses from people who work in the system like Isabella, as well as personal success stories from folks like Lola who got their case restored after missing a deadline. Oliver, I hope you're able to get this sorted out quickly using all this great advice! This community really shows how sharing experiences and knowledge can make navigating these complex government systems so much more manageable.

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Aisha Khan

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I'm also new to this community and completely agree with you, Sean! This thread has been such an eye-opener for me. I had no idea about things like the restoration process or the "good cause" provisions - it really shows how much valuable information gets shared when people with real experience come together. What strikes me most is how what seemed like a hopeless situation at the beginning now has multiple potential solutions thanks to everyone's input. Oliver went from thinking he'd have to start completely over to having a clear step-by-step plan with several different options. It's exactly this kind of collective knowledge that makes these government benefit systems feel less intimidating. Definitely saving this thread for future reference too!

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Sean Flanagan

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I'm new to this community but wanted to share my experience since I went through something very similar last year. My CalFresh benefits stopped unexpectedly and I was terrified I'd lost them permanently. After reading through all the amazing advice here, I realize I got lucky - I happened to call within the first month and they were able to restore my case because I had missed my SAR7 due to being hospitalized. The caseworker explained that they have to send notices by mail, but if you don't receive them or can't respond due to circumstances beyond your control, they can often work with you. Oliver, definitely try the BenefitsCal login first like Mary suggested - that's such a smart way to figure out exactly what happened before you call. And don't be discouraged if the first person you talk to says no - sometimes it helps to ask to speak with a supervisor or call back and try a different worker. The whole process taught me to set calendar reminders for those SAR7 deadlines every 6 months. Wishing you the best of luck getting this resolved quickly!

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Oscar O'Neil

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Welcome to the community, Sean! Your experience really reinforces how important it is to not give up after the first phone call. The tip about asking for a supervisor or trying different workers is so valuable - sometimes it really does come down to finding someone who's more familiar with the restoration policies or willing to look deeper into your specific situation. Your point about setting calendar reminders for SAR7 deadlines is brilliant too. I'm new here but already seeing how this community helps people learn these practical strategies that can prevent problems before they happen. It sounds like Oliver now has multiple success stories to draw hope from, plus a really solid action plan thanks to everyone's input!

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This thread is absolutely incredible! As someone who's been navigating CalFresh for a while now, I wish I had found information this clear and detailed when I first started. The fact that you have both community members sharing real experiences AND an actual county case worker confirming everything is just amazing. I'm definitely saving this for future reference and sharing it with friends who are on CalFresh. The breakdown of EBT customer service vs county office systems, the expedited shipping option, the Claimyr service recommendation, emergency food assistance info - this is like a complete survival guide! Thank you everyone for taking the time to share your knowledge and help each other out. This is exactly what community support should look like!

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Amina Bah

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I totally agree! This thread has become such an amazing resource. It's so refreshing to see a community where people actually take the time to share detailed, helpful advice based on real experiences. And having Teresa confirm everything from the county worker side just makes it even more valuable. I'm new to CalFresh myself and was honestly pretty intimidated by all the different systems and processes, but reading through everyone's experiences here makes it feel so much more manageable. Definitely bookmarking this too - it's like having a cheat sheet for navigating the whole system!

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William Schwarz

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This thread has been such a lifesaver! I'm actually in training to become a community navigator to help people with benefits applications and this conversation is exactly the kind of real-world knowledge they don't teach in the training materials. The distinction between EBT customer service for card issues vs county office for case updates is so important but not always clear to people. I'm definitely going to reference this thread when helping clients in the future. Also really appreciate Teresa sharing the insider perspective - it's so helpful to know about emergency food assistance options that workers can provide while people wait for replacement cards. This is community support at its best!

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