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So glad you got through to someone who could help! This is exactly why I always tell people to keep pushing when they get denied - there are so many mistakes made during the initial review process. The fact that you weren't asked about childcare expenses on your original application is a red flag that the caseworker didn't do their job properly. Those deductions can make or break eligibility for families like yours. Fingers crossed your appeal goes through quickly and you get approved with backpay!
This whole thread has been so helpful to read as someone new to navigating these programs! I'm just starting the CalFresh application process myself and had no idea about things like childcare deductions or how one-time income could affect eligibility. It's really encouraging to see how the community comes together to help each other figure out these confusing systems. @32a1b7165b12 I'm so glad you were able to get through to someone and get your case moving forward - hopefully more people will see this thread and know not to give up after an initial denial!
This is such an important thread for anyone dealing with CalFresh denials! I'm a case manager at a local food assistance nonprofit and I see this exact situation ALL the time. The biggest issue is that many caseworkers don't ask the right questions during the initial application review. They're required to ask about dependent care expenses, medical costs, and shelter expenses that can be deducted, but it often gets missed in the rush to process applications. For anyone reading this - ALWAYS mention childcare costs, even if you think they won't count. Also, if you get denied, don't just reapply right away - appeal first because you keep your place in line and they have to do a more thorough review. And definitely keep all your documentation organized (pay stubs, childcare receipts, medical bills) because you'll need them for the appeal process.
Thank you for sharing your professional perspective! As someone who just joined this community and is trying to understand how these programs work, it's really valuable to hear from someone who sees these cases regularly. Your point about keeping documentation organized is so important - I'm realizing there are so many details that can make or break an application that aren't obvious to newcomers like me. It sounds like the system really puts the burden on applicants to know all the right things to mention, which seems backwards when people are already struggling. Is there a checklist somewhere of all the possible deductions people should be aware of before they apply?
I've been dealing with this exact same frustrating issue! My EBT Edge app has been stuck showing $17.85 for the past 10 days, but when I call the automated number I actually have $124 available. What's really stressing me out is that I've started rationing my grocery trips because I thought I was almost out of benefits. I actually skipped buying protein last week because the app made me think I couldn't afford it - then I found out I had plenty left! It's affecting how I'm feeding my family and that's just not okay. I've tried everything - uninstalling, reinstalling, clearing cache, using different phones - nothing works. The phone system is reliable but calling every single time I want to check my balance is exhausting, especially when I'm juggling work and kids. Really appreciate everyone sharing their experiences and workarounds here. I'm definitely going to try that midnight checking trick and start writing down my real balance each morning. It's ridiculous that we all have to become detectives just to access our own benefits, but at least we're helping each other navigate this mess. Fingers crossed they actually fix this by June and don't push the timeline back like government systems usually do!
I completely understand that stress about rationing grocery trips and skipping protein! That's such a real impact on your family's nutrition and wellbeing. It's heartbreaking that a broken app is making parents second-guess whether they can afford to properly feed their kids. I'm new to this community but have been reading through everyone's experiences, and it's clear this isn't just a minor glitch - it's seriously affecting people's daily lives and food security. The fact that you had plenty of benefits available but didn't know it really shows how harmful these technical failures can be. I'm definitely going to bookmark all these workarounds everyone has shared - the morning balance check and manual tracking seem like the most reliable strategies until they hopefully fix this mess by June. Thanks for being so open about how this is affecting your family - it really highlights why this needs to be a priority fix, not just whenever they get around to it.
I'm so relieved to find this thread! I've been having the exact same problem with the EBT Edge app for about three weeks now. It keeps showing my balance as $31.67 no matter what I spend, but when I call the automated line I have $178 available. What's really been getting to me is the anxiety every time I go to the store - I never know if my card will actually work or if I'll get that embarrassing decline at checkout. Just this morning I was at Target and almost put back the milk and eggs because I thought I was running low, but then I called from the cereal aisle and found out I had plenty left. It's exhausting having to call every single time, especially with my two young kids asking "why are we waiting, mom?" while I'm on hold. I've tried all the usual fixes - deleting the app, restarting my phone, even got a new phone thinking it was a device issue. Nothing works! Thanks to everyone for sharing the midnight checking tip and the manual tracking idea - I'm definitely going to start writing down my balance each morning after calling. It's frustrating that we have to create these workarounds just to buy groceries, but at least now I know it's not just me going crazy. Really hoping they stick to that June timeline because this is affecting real families trying to put food on the table!
Natasha, I totally feel you on the anxiety of never knowing if your card will work! That constant stress of wondering if you'll be embarrassed at checkout is so draining. The cereal aisle phone call with kids asking "why are we waiting" really hits home - I've been in that exact situation so many times lately. It's bad enough dealing with a broken app, but trying to explain delays to impatient kids while you're just trying to buy basic groceries is its own special kind of stress. I'm also fairly new to CalFresh (got approved about 6 months ago) and honestly didn't expect the technology to be this unreliable. The manual tracking system has been a lifesaver for me - I call first thing in the morning now and write the balance on a sticky note that goes in my wallet. It's old school but at least I can shop with confidence. Hopefully they actually meet that June deadline because none of us should have to jump through these hoops just to feed our families!
Hey Olivia! Welcome to CalFresh and this amazing community! 🎉 I just went through the same exact confusion when I got approved last month - that interview really is information overload! Yes, your benefits will definitely reload automatically every month on your assigned day (looks like the 7th for you based on your case number). I made the same mistake of using up most of my benefits right away too, so don't feel bad about that! One thing that's helped me is setting up a simple weekly meal plan so I know roughly how much to spend each week. Also, I highly recommend getting the EBT Edge app that others mentioned - it's been a lifesaver for checking my balance and seeing exactly when my benefits reload. The text alerts are great too! Don't stress about remembering all the paperwork deadlines right now - just focus on getting comfortable with using your benefits first. This community is incredible for answering questions, so never hesitate to ask anything else that comes up. You've got this! 😊
Thanks Tristan! It's so reassuring to hear from someone who just went through this same confusion recently. You're right that the interview is total information overload - I felt like I was drinking from a fire hose! The weekly meal planning idea is brilliant, I never thought about breaking it down that way but it makes so much sense for budgeting the benefits. I'll definitely try that approach starting next month. It's funny how we both made the exact same mistake of burning through the benefits too quickly at first - seems like that's a pretty common newcomer error! I'm downloading that EBT Edge app right now based on everyone's recommendations. This community really is incredible, I can't believe how much helpful information and support I've gotten from one simple question. Makes the whole CalFresh journey feel so much less intimidating! 😊
Hi Olivia! Welcome to CalFresh! 🎉 I totally understand the confusion - when I first got approved, I was convinced it was some kind of one-time emergency assistance and spent weeks worrying about when I'd have to reapply! Everyone here has given you excellent advice about the automatic monthly reloads. I just wanted to add that if you're like me and tend to be anxious about money, it really helps to take a screenshot of your EBT balance right after your benefits reload each month. That way you have a record of your starting amount and can track your spending throughout the month. Also, don't be afraid to ask store employees which aisles have the best deals on EBT-eligible items - most grocery stores are really helpful about this. One last tip: if you ever have issues with your card not working at a store, try it at a different register first before panicking - sometimes it's just a reader issue. You're asking all the right questions and this community will always have your back! 😊
Thanks Aiden! I love the screenshot idea - that's such a smart way to track spending and stay accountable throughout the month. I'm definitely someone who gets anxious about money, so having that visual record would really help me feel more in control. And you're so right about asking store employees for help - I was worried about seeming clueless but it sounds like they're used to helping people navigate EBT purchases. The tip about trying different registers is really practical too - I would have probably assumed my card was broken and panicked! It's amazing how this one question has turned into such a comprehensive guide for new CalFresh users. I went from feeling totally lost to having a whole toolkit of strategies and resources. This community really is special - everyone shares such genuine, helpful experiences instead of just giving generic advice. Thank you all so much! 😊
I went through this exact transition about 6 months ago and wanted to share some practical tips that really helped me. First, create a dedicated folder (physical or digital) for ALL your SSI paperwork - application copies, medical records, correspondence, etc. The process generates SO much paperwork and you'll need to reference things constantly. Second, if you haven't already, request a copy of your complete medical file from every doctor you've seen for your condition. Social Security will request these anyway, but having them ready speeds things up. Third, keep a symptom diary! Write down daily how your condition affects you - can't stand for more than 10 minutes, need to rest after walking one block, etc. This detailed record can be incredibly valuable if you need to appeal or provide additional evidence. The waiting period is honestly the hardest part mentally, but stay organized and persistent. You've got this!
This is incredibly helpful advice! I'm definitely going to start that symptom diary right away - I never thought about documenting the daily impact like that, but you're right that it could be really valuable evidence. I've been keeping most of my paperwork but not in any organized system, so creating a dedicated folder is my next step. One question - when you requested your complete medical files, did you have to pay for copies? Some of my specialists' offices have mentioned fees for records requests, and I'm already stretched pretty thin financially while waiting for this whole process to play out.
Yes, unfortunately most doctors' offices do charge for medical records - I ended up paying around $150 total for all my records, which was painful on a GR budget but worth it in the end. Some offices charge per page (usually 25-50 cents), others have flat fees. Here's a tip though: call and ask if they have a "hardship waiver" for low-income patients - about half of the offices I contacted waived or reduced their fees when I explained I was applying for disability benefits. Also, you only need records related to your disabling condition, so be specific about the date range and type of records to avoid paying for unnecessary stuff. The investment paid off because I got approved on my first try, which my attorney said was partly due to having complete documentation upfront.
Another important thing to keep in mind - make sure you understand the difference between SSI and SSDI before your approval comes through! A lot of people get confused about this. SSI is needs-based and has strict asset limits ($2,000 for individuals), while SSDI is based on your work history. Since you're coming from GR, you'll likely be getting SSI, which means you need to be careful about any assets you might accumulate. For example, if you get a large backpay amount, you have 9 months to spend it down or it could affect your ongoing eligibility. Most people use backpay for things like paying off debt, medical expenses, or essential items like a reliable car or household necessities. Just something to plan for so you don't run into issues later!
This is such important information about the asset limits! I had no idea about the 9-month rule for spending down backpay. That's actually really helpful to know in advance so I can start thinking about what essential things I might need to purchase if I do get approved. My current situation is definitely more in line with SSI since I haven't been able to work consistently for years due to my condition. Do you know if there are any restrictions on what you can spend the backpay on, or is it pretty much anything as long as you stay under the $2,000 limit after those 9 months? I'm trying to plan ahead since my apartment needs some basic repairs and my car is on its last legs.
Lydia Bailey
This is exactly why I think it's so important for people to know their rights when applying for benefits! Your situation with $1762 in rent plus $180 in utilities definitely sounds like you should qualify once they properly calculate the shelter deduction. One thing I'd add - when you file your appeal, consider asking for an "aid pending" status. This means if you're found eligible during the appeal process, your benefits could be backdated to when you originally applied. Not everyone knows about this option but it can be really helpful. Also, since you mentioned feeling nervous about food banks - most are run by really kind volunteers who understand that anyone can need help with food. Many have become like little community hubs where you might even get information about other local resources. The ones I've been to have been nothing but welcoming and respectful. Good luck with your appeal! It sounds like you have a really strong case once they apply all the deductions correctly.
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Aisha Khan
•This is such great advice about the "aid pending" status - I had no idea that was even an option! That could really help since I've been struggling to buy groceries for weeks now. And thank you for the reassurance about food banks. I think I was just overthinking it because I've never had to use services like this before. It's good to know they're welcoming places. I'm feeling much more hopeful about this whole situation now with everyone's help!
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StarSailor
I work at a local community center and we see situations like yours all the time - you're definitely not alone in this! The good news is that with your rent being $1762 plus utilities, you should absolutely qualify for CalFresh once they properly calculate your shelter deduction. A few practical tips for your appeal: Make sure to bring a copy of your lease that clearly shows your portion of the rent (not just the total), recent utility bills in your name, and your pay stubs. Sometimes it helps to write out the math yourself showing how much you have left after housing costs - it can be really eye-opening for the caseworker. While you're waiting for the appeal, I'd also suggest calling 211 (just dial 2-1-1). They can connect you with local food resources, emergency assistance programs, and other support services in your area. Many of these programs can help bridge the gap while you're getting your CalFresh sorted out. You're doing the right thing by advocating for yourself - don't give up! The system can be confusing but you clearly have a strong case here.
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Ava Thompson
•Thank you so much for all this helpful information! I really appreciate you taking the time to explain everything. I'm definitely going to call 211 today - I didn't even know that service existed. And you're right about writing out the math myself, that's a great idea. After rent ($1762) and utilities (~$180), I only have about $801 left from my $2743 income for everything else - food, transportation, phone, etc. When you put it that way, it's pretty clear why I need help with groceries! I'm feeling much more confident about appealing now that I understand what went wrong with their calculations.
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