I work at a nonprofit that helps people with benefits applications and I can confirm what others have said about the two types of verification letters. If you need the detailed one showing benefit amounts, try this: log into BenefitsCal, go to "Contact Us" or "Messages" section, and specifically request a "detailed verification letter with benefit amounts for housing purposes." Most counties will respond within 1-2 business days and email it to you. Way faster than calling or going in person. Also mention it's urgent for lease renewal - they sometimes prioritize housing-related requests.

Another quick tip - if you're in LA County specifically, they have a "Document Center" feature in their MyBenefitsCalWIN portal that's separate from the main BenefitsCal site. You can often get detailed verification letters there instantly. Other large counties like San Diego and Orange County have similar county-specific portals. Worth checking if your county has their own benefits portal in addition to the state BenefitsCal system. Sometimes the county sites have more document options available for immediate download.

hav u tried goin to ur county office agen? sometimes thats the only way i can get anythng done w my calfresh. its so annoying but I bring a book and just wait all day if i have too. the online stuff never works right for me either and im tired of the phones.

Just wanted to follow up - were you able to confirm they received your SAR7? If your income change was less than $125/month, you technically don't even have to report it on the SAR7 mid-period (though it's always good that you did). The key threshold to worry about is the IRT that was listed on your approval notice. As long as your total household income stays below that, your benefits should continue without interruption.

my friend got backpay too and bought a bunch of meat to freeze right away cuz she was worried theyd take it back lol. but they dont take it back its urs

I went through something similar last year! The backpay confusion is totally understandable - I thought the same thing when I got approved after a 2-month delay. But like others have said, those back payments are completely separate from your ongoing monthly calculations. Each month is calculated fresh based on your current income and expenses at that time. With your rent at $980 plus utilities and part-time income around $1,190, you should still get a decent benefit amount for April. The high housing costs actually work in your favor for the calculation. Don't stress about the backpay affecting anything - just make sure to report any significant income changes if you go over your reporting threshold. Congrats on finally getting approved!

Update from the OP would be helpful - were you able to reach someone and get this resolved? This type of document mixing can sometimes flag cases for fraud investigation if not addressed quickly, since it appears as though two people might be applying for benefits using the same documentation. Not to add stress, but best to be proactive.

I finally got through yesterday! The worker was actually really helpful and apologetic. They confirmed it was a document indexing error in their imaging system - apparently when documents are uploaded, they sometimes go into a general queue and then get manually assigned to cases. Someone clicked the wrong case number for my SDGE bill. They've moved it to my correct file and put notes in both our cases explaining the mix-up. They also checked and confirmed no other documents were misplaced. Such a relief!

Update: I just got through to someone using that Claimyr service (it actually worked!). The worker explained that any electronic transfers over $250/month automatically trigger a verification request, which was supposedly mailed but I never received it. They're reissuing the request but she said I can upload the documents now and they'll process them within 3 business days. She also said they can issue emergency benefits for my kids since we're almost out of food. Really relieved but still frustrated by the whole process. Thanks everyone for your help!

So glad you got through and are getting this resolved! This is a perfect example of why the CalFresh system needs better communication - automatically flagging electronic transfers without proper notice is causing unnecessary stress for families. For anyone else dealing with similar issues, it's worth noting that you can also request all future correspondence be sent via email through your BenefitsCal account to avoid missed mail notices. The $250 threshold for automatic verification is something more people should know about upfront. Hope your benefits get restored quickly!