Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DSS
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DSS drops your call
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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just wanted to add my experience to this thread - I had the exact same login issues yesterday and was panicking because my recertification interview is scheduled for Friday. After reading through all the helpful comments here, I decided to try the Claimyr service that @Javier Mendoza mentioned. It actually worked! I got connected to my eligibility worker within 30 minutes and was able to confirm that my SAR7 was received and my interview is still on schedule. The worker also mentioned that they're putting extra staff on phones this week because of all the calls from the website outage. For anyone still worried about deadlines or missing documents, I'd definitely recommend trying to get through by phone rather than waiting for the website. This community is amazing - thank you all for sharing your experiences and solutions!
Thanks for sharing your experience with Claimyr! I've been hesitant to try third-party services but hearing multiple success stories in this thread is really encouraging. It's good to know they have extra staff on phones this week - that explains why some people are finally getting through. I'm still dealing with some anxiety about my recertification timeline, so I might give them a call tomorrow if I can't get everything sorted through the website. Really appreciate everyone in this community looking out for each other during these stressful situations!
This thread is so reassuring! I've been dealing with the same login issues since yesterday and was starting to panic about my upcoming recertification deadline. Reading everyone's experiences and solutions has been incredibly helpful. It's frustrating that the county doesn't communicate these system-wide problems better - a simple notice on their homepage would save so many people from unnecessary stress and worry. I'm definitely going to try some of the suggestions mentioned here, especially taking screenshots when the system is working and setting early reminders for deadlines. Thank you all for sharing your knowledge and looking out for each other in this community!
I'm so glad I found this thread too! I was having the exact same login problems and thought something was wrong with my account. It's really unfortunate that we have to rely on community forums like this to get real information about system outages instead of official communication from the county. The screenshot tip is brilliant - I never thought of doing that but it makes total sense given how often these technical issues seem to happen. Thanks to everyone who shared their experiences and solutions, especially about the deadline extensions and the callback service. This community really shows how we can support each other through these frustrating bureaucratic challenges!
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Thanks for sharing this update about the RMP program in Kern County! This is really helpful information. Could you provide more details about which specific restaurants have been added or updated? It would be great to know the locations and any changes to participating establishments so community members can take advantage of these hot meal options.
I'm also interested in this information! As someone new to the CalFresh program, I'd really appreciate knowing which restaurants in Kern County participate in the RMP program. Are there any fast food chains or local restaurants that accept EBT for hot meals? And do you know if there are any specific eligibility requirements beyond just having CalFresh benefits to use this program?
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I've been dealing with CalFresh for about 6 months now and this is such helpful information! I had no idea about the EBT customer service line at 877-328-9677 - that's going to be a lifesaver for checking balances when the website is down. Also really appreciate everyone sharing their experiences with keeping documentation. As a new recipient, I've been pretty trusting that the system just works, but clearly I need to start taking screenshots and getting receipts for everything. This community is so valuable for learning these practical tips that they definitely don't tell you about during the application process!
Welcome to the CalFresh community! You're absolutely right that they don't tell you about these practical workarounds during the application process. I've been receiving benefits for about 2 years now and learned most of these tips the hard way through situations like this login issue. The EBT customer service line is definitely a lifesaver - I keep that number saved in my phone contacts now. Also, if you ever need to submit documents urgently and the online portal is down, most county offices will accept fax submissions too. Don't hesitate to ask questions here - this community has been incredibly helpful for navigating all the quirks of the system!
Just wanted to add another helpful tip for newcomers - you can also check your CalFresh case status and upcoming appointment dates by calling your county's automated phone line (the number is usually on the back of your EBT card or any letters you've received). This is separate from the EBT balance line and can be really useful when BenefitsCal is down. I learned this after missing an important interview because I couldn't log in to see the appointment notification online! Also, if you're ever in a situation where you need to submit time-sensitive documents and both the website and fax are having issues, you can usually email them directly to your caseworker if you have their contact info. Not all workers are great about checking email promptly, but it's another backup option that has saved me before.
This is such great advice! I'm also relatively new to CalFresh (about 4 months in) and had no idea about the county automated phone line option. I've been relying entirely on the BenefitsCal website, so when this lockout happened I was completely lost. It's frustrating that they don't provide a comprehensive list of all these alternative ways to access information during the application process. I'm definitely going to save all these phone numbers and backup methods in my phone. Thank you for sharing about the direct email option to caseworkers too - I haven't gotten my worker's email yet but I'll ask for it at my next contact. This thread has been more helpful than any official CalFresh documentation I've received!
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Nia Davis
As someone who's been on CalFresh for about 6 months now, I can totally relate to that panic when the system doesn't work! This exact same thing happened to me around Christmas and I was convinced my benefits got cut off. Turns out it was just another one of their frequent technical glitches. What I've learned is to always have multiple backup methods ready: - Keep the EBT customer service number (877-328-9677) saved in your phone - Download the ConnectEBT app as a backup to the website - Remember you can check balances at most grocery store customer service counters - The text option (text your card number to 69906) is super convenient for quick checks It's honestly ridiculous that such a critical system for food security has these issues so regularly, but at least we can help each other navigate around the problems. The good news is that these are almost always temporary technical issues, not actual problems with your benefits. Glad to see the website is working again for most people!
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CosmicCrusader
•Thanks for sharing your experience! I'm really new to this whole system (just got approved last week actually) and seeing everyone's tips and backup methods is so reassuring. I was definitely one of those people panicking when I couldn't log in yesterday - my first thought was that I'd somehow messed up my application or that my benefits were taken away. It's both frustrating and comforting to learn that these technical issues are just a regular part of dealing with the EBT system. I've saved all the backup numbers and methods everyone mentioned in this thread. Really appreciate how supportive this community is for newcomers like me who are still figuring everything out!
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Amara Okonkwo
I just went through this exact same issue two weeks ago! The EBT website login problems seem to happen way too frequently. What finally worked for me was clearing my browser's cache and cookies completely, then trying again in a private/incognito window. Also, make sure you're using the correct website - there are some fake EBT sites that look similar but aren't the official portal. The real one should be ebt.ca.gov. If you're still having trouble, the phone system (877-328-9677) is usually reliable even when the website is down. I know it's frustrating having to navigate through the automated menu, but you can get your balance pretty quickly once you know the prompts. Hang in there - these technical glitches are unfortunately common but they do get resolved!
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Max Knight
•Great point about checking the website URL! I'm pretty new to all this and definitely want to make sure I'm using the official site. I tried clearing my cache like you suggested and that actually helped with some other loading issues I was having. It's really helpful to know that the phone system is usually more reliable than the website - I was avoiding it because I hate dealing with automated menus, but it sounds like it's worth learning the prompts for times like this. Thanks for the tip about incognito mode too, I never would have thought of that!
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