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Just wanted to update everyone - my emergency allotment just hit my EBT card today (Feb 15th)! Checked my balance this morning and it wasn't there, then checked again after dinner and the extra amount had been added. So for anyone else waiting in LA County, they're processing them now!
My sister works for Sacramento County and she told me emergency allotments happen the same days for all counties, it's just that they spread them out over a few days so the system doesn't crash. She said to always count on it being between the 15th-18th every month. The emergency allotments are all done through the same state computer system, not individual counties. Hope that helps!
Oh that makes sense about spreading them out! I was wondering why some people get them on different days. My friend and I both have CalFresh in the same county but almost always get our emergency amounts on different days, even though our regular benefits come on the same day. The system is so confusing sometimes!
I bet they messed up the semi annual report (SAR7)!!!! They ALWAYS do this!! Did you fill out a SAR7 recently? If anything is missing or unclear on that form they just SLASH your benefits without even trying to contact you first. Happened to my sister last month - they claimed she didn't report some income but she DID, they just lost the paper!!! The whole system is designed to cut people off I swear!
While frustrating, it's important to note that counties are required to attempt contact before reducing benefits for incomplete reporting. They should send a form requesting the missing information with at least 10 days to respond. If OP didn't receive such a notice, that's grounds for appealing the reduction and requesting restored benefits.
Update: I FINALLY got through to a caseworker today! Turns out there were TWO issues - 1) They were calculating my income based on a single high-earning week where I worked overtime rather than averaging my fluctuating income, and 2) They didn't record our rent increase at all because I reported it through the online portal instead of submitting the official 'Change of Address/Rent' form (even though our address didn't change, just the rent amount). The worker said they'll recalculate everything and I should see an increase in next month's benefits. They're also investigating whether we can get supplemental benefits for this month since the error wasn't our fault. Thanks everyone for the advice - especially about requesting the detailed calculation breakdown, that was what finally got them to look deeper into our case!
my kid's card came with wrong name on it!! they spelled his last name wrong and now i gotta go thru this whole process again smh the system is such a mess
hey did ur kids get the same amount on their cards or different? my caseworker said something about an allotment per person but i didn't really understand how they calculate it
CalFresh benefits are calculated for the entire household, then typically loaded onto the primary cardholder's EBT card. If additional household members have their own cards, they're usually all linked to the same account and share the total household benefit. The calculation is based on household size, income, and eligible deductions. Each person doesn't get a separate "allotment" - instead, the total household benefit is what matters. You can give each person access to whatever portion of the total you want by requesting separate cards, but they all draw from the same monthly benefit amount.
I made this EXACT mistake last year and it was so embarrassing!!! Was at Denny's with my kids, tried to use my P-EBT card since my regular CalFresh was low, and it got declined. The waitress told me "you can't use WELFARE here" really loud and everyone stared at us. I wanted to tell her actually my REGULAR EBT would work just fine there but I was too mortified. Now I keep the cards in separate wallet sections so I don't mix them up. But yeah, P-EBT = groceries only, regular CalFresh = both groceries AND restaurants (if you qualify for RMP).
stupid question maybe but why cant they just make the rules the same for both cards?? its confusing when they work different
It's actually because they're funded by different federal programs with different purposes. Regular CalFresh (SNAP) has the Restaurant Meals Program exception that was created specifically for vulnerable populations who might struggle to prepare meals. P-EBT was created under pandemic legislation specifically to replace school meals children would have received, so it follows the standard SNAP rules without exceptions. I agree it would be less confusing if they worked the same way!
Omar Hassan
also make sure ur actually at a store that accepts ebt!! not all grocery stores do and some only accept it for certain items. my first time i tried using it at this small market and they didnt take ebt at all and i was so confused
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StarSurfer
•It was at Safeway, and they definitely take EBT. The cashier actually ran it as EBT and the machine said insufficient funds, so I know the store accepts it.
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Chloe Robinson
UPDATE: I just wanted to follow up because I noticed there was a system-wide delay reported for CalFresh benefits deposited on September 5th due to a processing error. Several counties were affected. Benefits should be loaded by midnight tonight according to the CalFresh status page. Here's the direct number for the California EBT Customer Service if you need to check your balance again: 1-877-328-9677. You can also check status updates at www.ebt.ca.gov.
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StarSurfer
•Thank you so much for this update! I just checked again and my benefits still aren't there, but at least I know there's a system-wide issue and not something wrong with my specific case. I'll check again in the morning. Really appreciate everyone's help!
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