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One more thing to check - make sure you look at your BenefitsCal account online if you have access. Sometimes there are electronic notices or requests for verification that don't get mailed. The system has been moving more toward digital communication.
UPDATE: I FINALLY got through to my caseworker! Turns out there was a glitch in their system during their monthly issuance batch processing. Several households in my county were affected. They're doing an emergency issuance tonight and I should have my benefits by tomorrow morning. Thank you everyone for your advice and support during this stressful situation!
Great news! This happens occasionally with batch processing. For future reference, request they note in your case file that you experienced this issue. If it happens again, it establishes a pattern they need to address more systemically.
Just wanted to add - if your benefits were approved but just not issued yet, once they do process it, you'll get the full amount you're entitled to for January. CalFresh benefits are always retroactive to the date of eligibility. So even with the delay, you shouldn't lose any benefit amount.
I work with CalFresh recipients through a community organization, and there's definitely some confusion happening. The state legislature approved the CalFresh Plus supplemental program to start in April 2025, providing quarterly supplements based on household size. For a household with children, it will be approximately $150 extra every three months, but the first payment won't be until April. Some counties started sending informational notices about it in January, which might explain why your caseworker mentioned it. The notices weren't supposed to go out until March to avoid exactly this type of confusion.
Thank you for clarifying! That must be what happened. Do you know if these supplements will be automatically added to existing EBT cards or will we need to apply separately for CalFresh Plus?
It sounds like the caseworker was referring to the new CalFresh Plus program but got the start date wrong. As others have mentioned, it begins in April. If you need emergency food assistance in the meantime, consider contacting local food banks or calling 211 to find resources in your area. Many schools also have after-school snack programs that might help with your kids' immediate needs.
maybe ur mailman stole it?? happened to my neighbor with her regular ebt card. these things have alot of $$$ on them now with inflation supplement. check with post office maybe???
This is extremely unlikely as P-EBT cards come in unmarked envelopes specifically to prevent theft. They don't indicate there's a benefit card inside. Mail theft of P-EBT cards is very rare - delivery delays are much more common.
Just to update with the most current information: The P-EBT issuance for 2025 that went out in November is experiencing significant delays. The Department of Social Services announced last week that some cards mailed in November might not arrive until early January due to a processing backlog and postal service delays. If your child relies on these benefits for adequate nutrition, and you're facing immediate food insecurity while waiting, contact your local school district's nutrition services department. Many have emergency food resources available for families waiting on P-EBT benefits.
Melody Miles
I'm sorry you're dealing with this frustrating situation. To directly answer your question: yes, you should receive your stolen benefits back after the review period, assuming your claim is approved. The 10 business days is the maximum timeframe for processing theft claims according to state regulations, and many counties try to process them faster. A few important points: 1. California has specific EBT theft protection policies. The benefits that were stolen should be replaced as long as you reported it promptly (which you did) and complete the paperwork correctly this time. 2. For your new submission, make sure you include: - Exact date and time you discovered the theft - Specific amount stolen (with dates of transactions if possible) - Any police report information if you filed one 3. The 10 business days means 10 county working days, not including weekends or holidays. 4. If you're experiencing a food emergency while waiting, ask about emergency food resources. Many counties can refer you to food banks or emergency assistance. Keep a copy of all paperwork you submit this time, and get a receipt or confirmation number when you submit it.
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Sofia Peña
•Thank you for this detailed information! I'll make sure I have all of those points covered in my new submission. Do you know if I need to provide proof of when I last used the card legitimately? I'm trying to gather all documentation before I go back.
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Melody Miles
•Having your last legitimate transaction information is helpful but not always required. If you can access your EBT account online or through the app, take screenshots of your transaction history showing your normal purchase patterns. This can help demonstrate which transactions were yours versus which were fraudulent. If you have any receipts from your last legitimate purchases, bring those too.
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Sofia Peña
UPDATE: Went to the county office in person today with all my documentation. The worker there was actually really helpful and said my case was pretty straightforward. She expedited my claim and said I should see my benefits replaced within 3-5 business days instead of 10! She said going in person definitely helped speed things up. Thanks everyone for the advice!
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