The whole system is DESIGNED to confuse you so you don't get what you're entitled to!!! They train those workers to deny whatever they can and hope you don't know your rights. I went through FOUR different workers before finding one who actually knew how to apply all the deductions correctly. The first ones kept 'forgetting' to include my housing costs!!! DEMAND to speak to a supervisor if they don't help you correctly. Don't let them bully you!!!

Since several people have mentioned the childcare deduction - here's how it specifically works for CalFresh: - 100% of childcare costs are deductible (no cap) - This includes afterschool care, summer programs, babysitters, daycare - You need proof of payment (receipts, canceled checks, provider statement) - The deduction is applied BEFORE calculating your net income With $1,250/month in childcare, that could realistically bring your CalFresh up from $100 to possibly $300-400 for a family of 3, depending on your total household income. Call your county office, specifically ask for an 'income recalculation with childcare expenses.' Be persistent. If you get a worker who doesn't seem knowledgeable, politely ask to speak with a senior eligibility worker who can review these calculations.

To summarize the actual EBT card security best practices for everyone:\n\n1. Change your PIN occasionally (every 3-6 months)\n2. Check your balance after benefits post to confirm the correct amount\n3. Report any unauthorized transactions immediately (within 10 days gives you the best protection)\n4. Use your EBT card at major retailers when possible\n5. Cover the keypad when entering your PIN\n6. Never share your PIN with anyone\n7. Keep your EBT card in a safe place\n\nAnd most importantly, if you notice any unauthorized transactions, call the EBT Customer Service number on the back of your card right away to report it.

thx for this!! saving this comment for reference

UPDATE: My benefits came through this morning! Exactly on the 10th like usual. I was just confused about the schedule changes. Thanks everyone for the help and reassurance!

Still nothing on my card. Going to try that Claimyr thing someone mentioned. I can't believe we have to PAY to talk to workers OUR TAX DOLLARS already pay for. This system is so broken.

Update us on what happens! I've seen these database errors get resolved but it takes persistence. One tip from my experience - when you go to your hearing (if it gets that far), bring a complete written timeline of events including all your attempts to contact them. Makes a huge difference to the hearing officer when they see you've been diligently trying to resolve it.

Sounds exactly like what happened to my neighbor! It was so stressful for her family. The county had mixed up her records with someone who had a similar name. It took weeks of phone calls and paperwork to sort out. In the meantime, she applied for emergency food assistance through local food banks which helped a bit. Don't give up!

Anyone else noticed how EBT fraud is getting worse and worse? I see posts like this almost every week now. The whole system needs better security! My friend works at a store and says they never even check IDs when people use EBT cards. There should be a photo on the card or something!

UPDATE: I went to the county office this morning (had to wait 3 hours!) and filed all the paperwork. They issued me a new EBT card on the spot and gave me $250 in emergency replacement benefits while they investigate the fraud claim! The worker said I should get an answer about the rest of my stolen benefits within 10 business days. Thanks everyone for your help - especially the tip about asking specifically for the expedited replacement. They didn't offer it until I mentioned it!