Stolen P-EBT card benefits used by someone at my old address - can I report theft and get benefits replaced?

omg thats awful!!! yes u can report it as theft!!! this happened to my cousin last yr and she had to file a police report first, then submit that report number to the p-ebt customer service. its fraud and theft, definitely illegal to use someones benefits!!!

You absolutely need to report this as benefit theft. Here's the process: 1. File a police report first (take ID and any P-EBT correspondence showing you were the intended recipient) 2. Call the CA P-EBT customer service (877-328-9677) and report the theft 3. They'll give you a form to complete - include the police report number 4. Submit the completed form with documentation of your move/address change They should replace the benefits after investigation, but it can take 60-90 days. Make sure to update your address with both the school district AND in the P-EBT portal for any future issuances.

My PEBT was stolen last year to,, not same situation but some1 got my card # somehow,, had to report it & wait FOREVER to get new benefits. they told me the money cant be replaced cause its federal not state but then 2 months later they did replace it??? system is so confusing!! good luck!!

call the police IMMEDIATELY!!! this is identity theft AND benefits fraud!! whoever did this could get charged with a FELONY. my neighbor works for the DA and said they take benefit fraud super seriously!!! make sure u tell the police u want to press charges!! the benefits should get replaced but u have to be persistent

I had such a hard time getting through to anyone on the P-EBT hotline when my kids' cards had issues. Spent days trying and getting disconnected. Finally used this service called Claimyr (claimyr.com) that holds your place in the phone queue and calls you back when a real person is about to answer. Saved me hours of frustration! They have a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 Definitely report the theft though - P-EBT benefits CAN be replaced if stolen, but you need that police report number when you talk to them.

P-EBT benefit specialist here. This situation is handled under the "benefits theft/misappropriation" protocol. Here's what you need to know: 1. P-EBT and CalFresh are different programs with different replacement procedures 2. For P-EBT specifically, you MUST file a police report first 3. Then submit Form PEBT-10 (Benefit Replacement Request) along with: - Police report number - Proof of your current address - Signed affidavit stating you did not receive/use the benefits Unlike regular CalFresh, P-EBT replacements can take 60-90 days to process. Document everything and follow up every 2 weeks. Benefits are usually restored to a new card sent to your verified address. Also, immediately update your address in the P-EBT portal for any future benefit issuances.

Just to clarify what others have said - this is DEFINITELY theft and absolutely reportable. The P-EBT program has specific protocols for benefit theft. In my experience as a benefits advocate, these cases are best handled by: 1. File police report 2. Submit Form PEBT-10 with supporting documentation 3. ALSO contact your school district to update your address and have them note the theft issue in their system Be aware that the first-level customer service reps often give incorrect information about benefit replacement. If they tell you benefits can't be replaced, ask to speak with a supervisor or escalation specialist immediately. The 60-90 day timeline mentioned is unfortunately accurate, but in hardship cases, you can request expedited review.

This happened to my sister too!!! She never got her benefits back tho cuz she waited too long to report it!! Make sure u do the police report ASAP!! There's like a 30 day window or something

UPDATE: I filed the police report this morning (they gave me a case number) and finally got through to P-EBT customer service using that Claimyr service someone suggested. The rep confirmed I need to submit Form PEBT-10 with the police report number and proof of my current address. She said processing takes around 2-3 months but the full benefit amount ($1,465) should be replaced if my claim is approved. Thanks everyone for the guidance - will update again when I hear something!