Lost my P-EBT card - what's the fastest way to get a replacement?

Don't panic! Replacing a P-EBT card is different from regular CalFresh EBT cards. You need to call the P-EBT customer service line at 877-328-9677. They'll cancel your old card and mail you a new one. It usually takes 7-10 business days to arrive. Make sure you have your information ready when you call - they'll ask for verification details.

Omg I went thru the same thing in December!! The automated system is HORRIBLE to navigate. I spent 3 days trying to get thru before I finally reached someone. Just keep trying and pressing 0 until u get a human

When I lost my P-EBT card last year, I spent days trying to get through their phone system with no luck. I was about to give up when someone told me about Claimyr.com. It's this service that calls and waits on hold for you, then connects you when a real person answers. Saved me hours of frustration! They have a video showing how it works here: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8. Definitely worth it for P-EBT issues because their phone system is worse than regular CalFresh.

Just to clarify some information here: P-EBT and regular CalFresh EBT cards have different replacement processes. For P-EBT specifically: 1. Call the P-EBT customer service line: 877-328-9677 2. Your old card will be deactivated immediately 3. The new card will come with your existing balance automatically transferred 4. Current processing time is approximately 7-10 business days 5. You cannot get a P-EBT replacement at the county office - it must be done through the state system Make sure you have the child's information (name, DOB) and your address ready when you call. Also, once you get the new card, set a PIN immediately because it won't come with your old PIN.

I kno this is off topic but does anyone know if they're issuing new P-EBT benefits for 2025? My kids qualified last year but I haven't heard anything about this years program and the school didn't send any info home

just wondering why u even need to replace it? cant u just use the regular calfresh ebt card for groceries? thats what i do

One more tip - when you call that P-EBT number, try calling right when they open at 8am. That's when the wait times are shortest. And if you're really struggling for food before your replacement card arrives, you can contact your local food bank or call 211 to find emergency food assistance programs in your area.

CONGRATS on getting thru!!! 🎉 Did they tell u if u can track the card delivery? When I replaced mine there was some website where u could see the status but I forgot what it was

There isn't actually a public tracking system for P-EBT replacement cards like there is for regular EBT cards. However, you can call the customer service line again after 5 business days to check on the status. If it's been more than 10 business days and you haven't received your card, definitely call them back as something may have gone wrong with the mailing.

Just wanted to add that while you're waiting for your replacement card, make sure to keep checking your old card balance online or through the app in case it somehow turns up during your move! I thought I lost mine once and found it wedged between some boxes weeks later. The balance will still be there even after they deactivate it if you find the physical card, but you'd need to call them to reactivate it instead of waiting for the replacement. Hope your new card arrives quickly!

I just went through this exact same situation last month! The stress is real when you're counting on those benefits. One thing that helped me while waiting for my replacement was calling ahead to stores to ask if they had any technical issues with EBT systems that day - saved me a few trips when the new card finally arrived. Also, if you have multiple kids on the P-EBT program, make sure to mention all of them when you call so they can consolidate everything onto one replacement card. The customer service rep initially only processed one of my kids and I had to call back. Good luck with everything!