Confused about P-EBT address change process - which phone options to select?

i had same issue lol. P-EBT is different system from regular CalFresh EBT. you have to call the P-EBT specific number 877-328-9677 not your regular EBT number

For P-EBT address changes, you need to call the dedicated P-EBT hotline at 877-328-9677. When you call, select Option 4 for 'all other questions' and then Option 2 for 'change of address'. They'll ask for your P-EBT card number (not your regular EBT card). Make sure you have your P-EBT card handy when you call. If you don't have your P-EBT card anymore, they can look you up with the child's information, but the process takes longer. The address change can take 7-10 business days to process, so call soon to avoid missing any mailings.

The correct process depends on which P-EBT version you're on. If it's P-EBT 4.0 (2024-2025 school year), you should update your address through your school district first, then call the P-EBT hotline at 877-328-9677 to confirm the change. You'll need your P-EBT card number (NOT regular EBT). Press option 4, then option 2 for address changes. Have had trouble reaching them lately though. Morning calls seem to work better.

I recently helped several families with this exact issue. The correct process for P-EBT address changes in 2025: 1. Update your address with your child's school district first 2. Then call the P-EBT hotline (877-328-9677) 3. Select Option 4, then Option 2 4. You'll need your P-EBT card number (not regular EBT) Important: If you've lost your P-EBT card, you can provide your child's information instead (name, DOB, school) The system is backlogged, so many people have trouble connecting. If you keep getting disconnected, I'd recommend trying Claimyr.com - it's a service that holds your place in the phone queue and calls you back when a representative is available. Saved me hours when I was helping a family with their P-EBT issues. There's a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8

Just went through this headache last week! First, P-EBT and regular EBT are totally different systems even though the cards look similar. Update your address with: 1. Your child's school (most important) 2. P-EBT hotline (877-328-9677) When calling, I selected option 4 then option 2. Waited about 35 minutes. Definitely use the P-EBT card number when they ask, not your regular EBT. Also discovered that if you also have regular CalFresh, you need to update that address separately through your county office or BenefitsCal. The systems don't talk to each other which is so frustrating!

wat if u lost the pebt card? my kids got them last year but i think i threw them out cuz i didnt know wat they were lol