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Quick update based on what I'm hearing from some workers: If your documents are showing in your upload history, there's a good chance they were received by the county system even if the status isn't updating properly. Many counties are doing manual checks of the document repository to process SAR7s during this system issue. If your benefits don't reload on March 15th, request an administrative hearing immediately - you have 90 days to appeal if your benefits are incorrectly discontinued.
That's really good to know - thank you! I have screenshots of my upload confirmation just in case. I'll definitely request a hearing immediately if my benefits aren't reloaded on time.
I had this issue last month and somebody told me to check my junk email folder - turned out the county HAD sent me an email saying they needed more info but it went to spam! Might be worth checking?
Just checked my spam folder and there's nothing there from the county 😕 But that's a good tip to keep checking there too, thanks!
When my calfresh got stolen they kept tellin me different things about when id get it back. one worker said 10 days another said 30 days. ended up bein like 3 weeks. now i just use my benefits as soon as they load and buy stuff that lasts all month so theres nuthin to steal lol
UPDATE: Used the Claimyr service someone suggested above and actually got through to a supervisor! They're processing my replacement as a hardship case and said I should have emergency benefits in 3 business days. Still going to try the food bank tomorrow but at least there's light at the end of the tunnel. Thanks everyone who shared advice - I'm keeping my card frozen between uses now and set up text alerts for any transactions.
So glad you're getting help! The same supervisor probably handles hundreds of these cases but you'd never know because they make it so hard to reach anyone. Don't forget to file a police report too - it won't help get your benefits back faster but it helps create a paper trail for future cases.
good news! try 211 for emergency food 2day while u wait
sorry this happened to u! quick question - did u use ur card at any weird atms or small stores recently? my worker told me scammers put skimming devices on machines to steal card info. i only use mine at safeway now lol
make sure u get a new pin 2 they might have ur old 1
i bet its about ur upcoming recert. Mine was due in march but they started calling in JANUARY!!!! so annoying. they like to start bugging u way ahead of time so they can blame u if anything goes wrong lol
Since you've confirmed there's nothing in your BenefitsCal account and your recertification/SAR7 aren't due, my professional guess is that it's one of two things: 1. There's been income reported to the system (through quarterly wage matching) that doesn't match what they have on file 2. They're doing a random quality control review (yes, these happen) Either way, you need to call them back. And definitely take care of that lost EBT card immediately. Those are two separate issues with two different phone numbers: - EBT Card: 1-877-328-9677 - CalFresh Case: Your county office
Tasia Synder
Has anyone who already received their P-EBT 0.3 gotten the full amount? I'm worried they'll prorate it or something. My neighbor in Victorville (also San Bernardino County) said she only got half of what she expected last week.
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Daniel White
•That's concerning. I wonder if they're splitting the payments for some reason? I really hope not - we're counting on that money for our summer food budget with the kids home from school.
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Selena Bautista
•There have been some reports of split payments for P-EBT 0.3, but that's actually by design. For families with multiple eligible children, they sometimes split the issuance over two payment dates to prevent technical issues with large deposits. Your neighbor should receive the second half within 5-7 business days of the first payment. This is mentioned in the fine print of the notification letters.
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Natalia Stone
One more important thing to note: If you've moved since your child's school last updated their records, or if your CalFresh address isn't current, you should call the P-EBT helpline at 877-328-9677 right away. The deadline to request address changes for this issuance is May 20th, 2025. After that, any misdirected cards or benefits might take significantly longer to resolve.
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Daniel White
•Thank you for this information! I checked my BenefitsCal account and our address is current, but I realized my daughter's school might have our old address. I'll contact them tomorrow to make sure everything matches up.
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