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Super frustrated right now and wondering if anyone else is in the same boat. I'm in California and my CalFresh benefits were supposed to be loaded yesterday (Saturday the 11th). The EBT worker specifically told me our deposit would hit on the 11th. I know there's that rule about benefits loading based on the last digit of your case number, but the representative confirmed the 11th for us. The CalFresh website clearly states weekend deposits should still process on the scheduled day, but when I checked my balance this morning - nothing! My kids are hungry and I planned our grocery shopping for today. Has anyone else experienced delays when their deposit date falls on a weekend? Does it usually show up on Monday instead? I'm seriously stressing about how to feed my family until this gets resolved.
I'm having the most frustrating experience with my P-EBT card that just arrived last week. Every time I try to use it at the grocery store, the terminal says 'contact issuer' and declines the transaction. I've called the number on the back FOUR times but when I enter my DOB for verification, the system says 'information doesn't match records.' My previous P-EBT cards worked perfectly fine with no issues! I'm definitely selecting SNAP as the payment type at checkout (at least I think so - maybe that changed?). Has anyone else had this problem with the new 2025 P-EBT cards? I have three kids who qualify for school meals and we really rely on these benefits for groceries. It's been a week and we're getting desperate.
UPDATE: IT WORKED! I tried using my youngest child's DOB when calling the number, and I was able to verify and set a new PIN! Then I made sure to select
That's amazing news, Mateo! So glad you got it working. Your experience is going to help so many other families who are dealing with the same frustrating issue. It's ridiculous that they changed the verification process without clearly communicating it to cardholders. Thanks for sharing the update - I'm sure other parents in this group will find your solution really helpful!
Welcome to the community, Luca! I'm also relatively new here but have been following this thread closely since I've had similar P-EBT issues with my two kids. It's crazy how many families are dealing with this same problem right now. The youngest child's DOB tip was a game-changer for me too - tried it yesterday and finally got through the phone system after weeks of frustration. Also wanted to add that if anyone is still having trouble even with the correct DOB, double-check that your child's information matches exactly what the school district has on file, including spelling of names. My friend had an issue where her daughter's name was spelled differently in the P-EBT system vs. school records. Hope this helps other parents who might be stuck!
Welcome to the community, Luca! I'm glad this thread helped you figure out the DOB issue. I went through the same frustrating experience just a few weeks ago with my new P-EBT card. The lack of clear communication from the program administrators is really disappointing - they should have sent out notices about the verification changes. Definitely try the youngest child's DOB trick, and if you're still having trouble, that Claimyr service that Andre mentioned actually does work for getting through to a real person quickly. Good luck with your card tonight!
I'm freaking out a little because I've been trying to check my CalFresh balance on the EBT website for the past 3 days but keep getting an 'invalid username or password' message. I KNOW I'm using the right password - haven't changed it in over a year and I've been logging in fine every month until now. Tried resetting it but never got the email. My benefits should have just been loaded and I need to know my balance before grocery shopping tomorrow. Has anyone else had this problem recently? Is the website glitching or did something happen to my account?
I had this exact same issue last week! Turns out there was a glitch where the system was case-sensitive for passwords even though it normally isn't. Try typing your password in all lowercase first, then try all uppercase if that doesn't work. Also clear your browser cache completely before trying again - that fixed it for me when nothing else worked. The EBT system is so finicky sometimes. If you're still having trouble after the site maintenance is done, you might need to call and have them manually reset your account on their end.
I just went through this exact same issue two weeks ago! The EBT website login problems seem to happen way too frequently. What finally worked for me was clearing my browser's cache and cookies completely, then trying again in a private/incognito window. Also, make sure you're using the correct website - there are some fake EBT sites that look similar but aren't the official portal. The real one should be ebt.ca.gov. If you're still having trouble, the phone system (877-328-9677) is usually reliable even when the website is down. I know it's frustrating having to navigate through the automated menu, but you can get your balance pretty quickly once you know the prompts. Hang in there - these technical glitches are unfortunately common but they do get resolved!
Great point about checking the website URL! I'm pretty new to all this and definitely want to make sure I'm using the official site. I tried clearing my cache like you suggested and that actually helped with some other loading issues I was having. It's really helpful to know that the phone system is usually more reliable than the website - I was avoiding it because I hate dealing with automated menus, but it sounds like it's worth learning the prompts for times like this. Thanks for the tip about incognito mode too, I never would have thought of that!
Usually when I call to check my EBT card balance, there's a message saying I have 'pending benefits' that will be available on the 14th (my regular deposit date). But I called this morning and it just gave me my current balance with no mention of pending benefits for April. My balance is getting low and I'm worried my CalFresh won't come through this month. Has anyone else noticed this? Does this mean they're cutting me off? I didn't get any notices in the mail about discontinuation. Should I panic or is the system just glitchy right now?
This is such helpful information for anyone who might face this issue in the future! I'm bookmarking this thread. It's really reassuring to see how the community came together to help figure out what was happening. The system maintenance explanation makes total sense - wish they would post these notices somewhere more obvious though. Thanks to everyone who shared their experiences, especially @Omar Hassan for checking with the county liaison!
I am literally dealing with this in SF CA I called and an agent said I was fine, Propel app had a count down till today my usual payment day it's 1:00 AM now. I usually get mine at midnight, but my edtedge account says no pending. What is going on my Pay day is the 8th of the month. It's a Sunday but that shouldn't matter right?
Isabella Tucker
I'm new to CalFresh and this thread is really helpful - I had no idea weekend delays were a thing! My benefits are supposed to load on the 15th this month which falls on a Saturday. Based on what everyone's saying here, should I expect it to actually come on Monday the 17th instead? I'm trying to plan my grocery shopping and don't want to end up in the same stressful situation. Also, is there any way to find out ahead of time if your county tends to have these weekend delays, or do you just have to learn from experience?
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Javier Garcia
This is such a common issue and it's really frustrating that CalFresh doesn't clearly communicate the weekend delay pattern. I've been receiving benefits for about a year now and have noticed that Saturday deposits almost always get pushed to Monday, despite what the official policy says. What really helped me was starting to track my deposit dates and patterns in a simple notebook - after a few months I could predict when delays would happen. For anyone dealing with this regularly, I also recommend checking if your local food banks have weekend hours or emergency food programs. Many offer Saturday distributions specifically because they know about these EBT delays. It shouldn't be necessary, but having that backup option has been a lifesaver when my kids needed meals and the benefits were delayed. The system definitely needs to be more transparent about these delays instead of leaving families scrambling!
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Victoria Scott
@Connor Gallagher Most food banks I ve'worked with don t'require pre-registration for emergency help, but it varies by location. I d'recommend calling ahead if possible to ask about their weekend hours and emergency policies. Some have specific crisis "food programs" where you can get a small bag of essentials with just an ID, while others might need income verification. In my experience, if you explain that your EBT benefits are delayed, most food bank volunteers are very understanding since they see this situation regularly. You can usually find local food banks through 211 dial (2-1-1 or) the Feeding America website. Also, some churches and community centers have weekend food pantries that are less formal than the main food banks. Don t'hesitate to reach out when you need help - that s'exactly what these programs are there for!
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Ethan Scott
@Connor Gallagher Most food banks I ve'worked with don t'require pre-registration for emergency situations, but it varies by location. I d'recommend calling ahead when possible since some have limited weekend staffing. Many also partner with churches or community centers that might have Saturday food distributions. The 211 helpline just (dial 2-1-1 can) give you a list of emergency food resources in your area with their hours and requirements. Some places do ask for basic info like household size or proof of need, but in my experience they re'pretty understanding when you explain that your EBT benefits are delayed. It s'definitely worth having those phone numbers saved in your contacts before you actually need them!
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