California CalFresh

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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Great to hear you got through and they're processing your emergency increase! That's exactly what should happen. Just a heads up - make sure to keep documenting everything during your job search. Save all your job applications, rejection letters, interview confirmations, etc. If your benefits ever get reviewed, having that paper trail showing you're actively looking for work can be really helpful. Also, once you do find a new job, report your start date and expected income right away to avoid any overpayment issues. Good luck with the job hunt!

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This is such good advice about keeping documentation! I never thought about saving rejection letters but that makes total sense. I've been using a spreadsheet to track my applications but I'll start saving screenshots and emails too. Really appreciate everyone's help - it's been overwhelming trying to navigate all this while job hunting, but this community has made it so much easier to understand what I need to do.

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Also wanted to mention - if you're in a county that has CalFresh Restaurant Meals Program (RMP), you might be eligible for that too once your benefits increase. It lets you use your EBT card at participating restaurants like Subway, Papa Murphy's, and some local places. Really helpful when you're stressed about job hunting and don't have energy to cook. Not all counties have it, but worth checking if yours does. You qualify if you're homeless, elderly, or disabled, but some counties have expanded eligibility. Check with your worker when you talk to them next!

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That's a really helpful tip about the Restaurant Meals Program! I had no idea that was even a thing. I'm in San Diego County - do you happen to know if they participate in RMP? With everything going on with the job loss and trying to manage my budget, being able to grab something quick when I'm out interviewing or just too stressed to cook would be amazing. I'll definitely ask my worker about it when I check in on my case status.

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This is such a common issue and it's really frustrating that CalFresh doesn't clearly communicate the weekend delay pattern. I've been receiving benefits for about a year now and have noticed that Saturday deposits almost always get pushed to Monday, despite what the official policy says. What really helped me was starting to track my deposit dates and patterns in a simple notebook - after a few months I could predict when delays would happen. For anyone dealing with this regularly, I also recommend checking if your local food banks have weekend hours or emergency food programs. Many offer Saturday distributions specifically because they know about these EBT delays. It shouldn't be necessary, but having that backup option has been a lifesaver when my kids needed meals and the benefits were delayed. The system definitely needs to be more transparent about these delays instead of leaving families scrambling!

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@Javier Garcia That s'such a smart idea about tracking deposit patterns! I wish I had thought of that earlier. The notebook tracking system sounds really helpful for planning ahead. I m'definitely going to start doing that now that I know weekend delays are so common. The food bank suggestion is great too - I didn t'even think about looking for weekend emergency food programs. It s'really sad that we have to create all these workarounds because the system isn t'reliable, but I appreciate you sharing practical solutions. Do you happen to know if most food banks require any kind of pre-registration for their emergency programs, or can you usually just show up when you need help?

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I'm so sorry you and your family went through this stress! As someone who just joined the CalFresh program last month, this thread has been incredibly eye-opening. I had no idea that weekend delays were such a common issue despite what the official policy states. My first deposit is scheduled for next Friday (thank goodness not a weekend!), but I'm already taking notes from everyone's advice here. I'm definitely going to start keeping an emergency food stash and tracking my deposit patterns like some of you suggested. It's really unfortunate that families have to create all these workarounds just to deal with system unreliability, but I'm grateful this community exists to share real experiences and practical tips. The fact that you all support each other through these challenges really shows how strong this community is, even when the system fails us.

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Welcome to CalFresh and to this community! You're smart to be taking notes from everyone's experiences here. Friday deposits are definitely more reliable than weekend ones, so that's good timing for your first deposit. One thing I'd add to the great advice already shared - consider signing up for text alerts through your county's system if they offer it, and definitely download the EBT Edge app to check your balance easily. It's really helpful to have multiple ways to track your benefits. You're absolutely right about how supportive this community is - when the system lets us down, at least we have each other to share real-world solutions. Best of luck with your first deposit, and don't hesitate to ask if you have any questions as you navigate the program!

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I've been through this exact same nightmare, Carlos! One strategy that finally worked for me was calling the CalFresh customer service line at exactly 7:59 AM and continuously hitting redial until they opened at 8:00. It took about 12-15 attempts but I got into the queue. Also, make sure you have your case number, recent notices, and SSN written down right in front of you before calling - being prepared saves so much time once you finally get someone on the line. Another tip: if your county has a local Family Resource Center or community center nearby, they often have staff who can help you navigate the system or even make calls on your behalf. I found one through calling 211 that had a CalFresh navigator who was incredibly helpful. The whole system is definitely broken and frustrating, but don't give up! Once you do get through to a worker, they genuinely want to help. You've got this! 💪

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Emma, this is such helpful advice! The 7:59 AM redial strategy seems to be the winning approach based on what everyone's sharing here. I really appreciate the tip about having all your documents ready beforehand - that's such a simple but crucial step that could make all the difference once you finally get through. The Family Resource Center idea through 211 is brilliant too, I had no idea those kinds of navigators existed! As someone new to dealing with CalFresh, this whole thread has been incredibly eye-opening about all the different strategies and resources available. It's so encouraging to see how supportive this community is and how many people have found ways to work within this frustrating system. Thanks for sharing what worked for you! 🙏

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I've been struggling with this same issue for weeks, Carlos! What finally helped me was calling at 8:02 AM (just slightly after opening to avoid the initial rush) on Wednesdays, and I discovered something that might help - if you press 0 multiple times during their automated menu, it sometimes bypasses the system and puts you straight into the queue for a live agent. Also, I started using the "call back later" feature on my phone to automatically redial every few minutes while I do other things, which saved my sanity. Another tip: if you have any documentation about urgent circumstances (like medical needs, job interviews, etc.), mention that immediately when you get through - they have expedited processes for certain situations. The system is absolutely frustrating, but I've found that the actual workers are usually very understanding once you finally reach them. Don't lose hope! 🙏

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This thread is so reassuring! I'm also pretty new to CalFresh and got a replacement card last week that I've been nervous about activating. Reading everyone's experiences here - especially hearing from folks who work in grocery stores and understanding that card issues happen all the time - really helps ease that anxiety about potentially getting declined at checkout. I love how supportive this community is! It's clear that the activation process is straightforward and the balance transfers automatically, so I'm going to stop overthinking it and just call the number today. Thanks to everyone who shared their stories - knowing that other parents have been through the same worries and that it all worked out makes such a difference. Time to get this sorted before I need to do my weekend shopping!

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Yes, this community really is amazing! I'm also fairly new to CalFresh and was in the exact same boat - got my replacement card and just stared at it for days wondering if I should activate it or not. Reading through everyone's experiences here has been such a game-changer. It's so helpful to see that literally dozens of people have gone through this same process successfully. I especially appreciated hearing from the grocery store worker about how common this is - knowing that store employees understand these technical hiccups happen regularly makes me feel so much less anxious about the possibility of a declined card. I finally activated mine yesterday after reading through this whole thread, and just like everyone said, it took maybe 3 minutes and my balance was right there waiting for me. Don't overthink it - just make the call! You've got this!

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This entire thread has been incredibly helpful! I'm also relatively new to CalFresh and had the exact same confusion when I got an unexpected replacement card in the mail last month. Like so many others here, I was terrified I'd somehow mess up my benefits if I activated it. But after reading similar advice and experiences shared by community members like all of you, I finally worked up the courage to call the activation number. I'm so glad I did! The whole process was literally 3 minutes, super straightforward, and my balance transferred over perfectly. What really helped me was the tip someone mentioned about testing the new card with a small purchase first - I bought a pack of gum just to make sure everything worked before doing my big grocery haul. It's amazing how much anxiety could be prevented if the county just included a simple explanation with these replacement cards about why they're sent and how the process works. Thank you to everyone who shared their stories, especially those who mentioned getting stuck at checkout - it really drives home why it's so important to be proactive about activation rather than waiting until the last minute!

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This is exactly the kind of thorough, reassuring advice that newcomers like me need! I just got my replacement card yesterday and was feeling overwhelmed trying to figure out what to do with it. Reading through everyone's experiences here - from the success stories to the cautionary tales about cards getting declined - has been so incredibly helpful. I love the tip about testing with a small purchase first, that's such a practical way to ease into using the new card without the pressure of a full grocery run. It's really unfortunate that the county doesn't explain this process better when they mail out replacement cards. A simple one-page flyer explaining that this is routine, benefits transfer automatically, and activation takes just a few minutes would save so many people from the stress and confusion we've all experienced! Thank you to everyone in this thread for being so open about sharing your stories - it makes navigating this system feel so much less intimidating when you know other people have successfully been through the same thing.

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I went through this same process when I got custody of my grandson about 8 months ago. The custody agreement is absolutely your most critical document - it's legal proof of both responsibility and residence. I submitted that along with his birth certificate and a letter from his pediatrician through BenefitsCal. My benefits jumped from $178 to $342 per month, which was a game-changer for our food situation. The processing took about 11 days and my existing benefits continued without any interruption - they simply recalculate for your new household size. Since your son was on his mom's case in another county, definitely include that information in your change report. The caseworkers are used to these cross-county situations and handle the coordination automatically once you provide those details. My biggest tip: call your caseworker before submitting everything to give them advance notice of the household change. It really seemed to help streamline the process. Also, upload all documents at once rather than separately - complete submissions seem to move through faster. Keep screenshots of everything for your records too. The relief you'll feel having adequate benefits for both of you is absolutely worth the effort to get this done right!

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This is incredibly helpful and encouraging! Your experience with your grandson sounds very similar to what I'm going through. The increase from $178 to $342 would make such a huge difference for us right now - I'm really stretching to make my current benefits work for both of us. I'm so relieved to hear that existing benefits continue without interruption during the process. That was honestly my biggest worry. I'll definitely call my caseworker first to give them a heads up, and I'll make sure to upload everything at once. The 11-day timeline sounds very reasonable too. Thanks for emphasizing how important the custody agreement is - I feel much more confident now knowing that's really the key document. I appreciate you taking the time to share your experience and all the practical tips!

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I went through this same process about 4 months ago when I got custody of my 12-year-old daughter. The custody agreement you have is absolutely the key document - that single piece of paper proves everything they need to know about legal responsibility and residence. I uploaded that along with her birth certificate and a letter from her school counselor through BenefitsCal. My benefits increased from $219 to $398 per month, which completely changed our food situation for the better! The whole process took about 8 days and there was zero interruption to my existing benefits - they just automatically recalculated for the new household size. Since your son was previously on his mom's case in another county, definitely mention that specific detail in your change report. The caseworkers deal with these cross-county situations all the time and they handle the coordination between counties automatically once you give them that information. My advice: call your caseworker first to let them know a household change is coming - it seemed to help flag it in their system. Also upload everything at once rather than submitting documents separately, and take screenshots of all your submissions for your records. The relief you'll feel having proper food benefits for both of you is absolutely worth the small effort to get this paperwork done right. You've got this!

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