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I'm in San Bernardino County and still waiting for mine too! My benefits load on the 12th so I was getting really worried, but after reading all these comments I feel so much better knowing my old card will keep working. It sounds like they're really moving south through the counties systematically. Has anyone from San Bernardino or Imperial counties gotten theirs yet? Also thanks to everyone who shared that EBT customer service number - I'm definitely going to try calling them instead of my local office which never picks up!
I'm in San Bernardino County too and haven't gotten mine yet either! My benefits load on the 8th so I was really panicking until I read all these responses. It's such a relief to know our old cards will keep working. I called that EBT customer service number yesterday (1-877-328-9677) and they confirmed that San Bernardino County is scheduled for mid to late April, so we should be getting them soon. The representative was actually really helpful and much easier to reach than the local office. Hang in there - sounds like we're next in line!
I'm in Kern County and just wanted to add my experience for anyone else still waiting! Got my new card 3 days ago and the activation was super smooth. Like others mentioned, it came in a plain white envelope that looked like junk mail. The new blue card definitely looks more official than the old yellow one. One thing I wanted to mention that I haven't seen others talk about - when I activated the new card, I got a text message confirmation which was nice. Also, I tested both cards at the store the same day (before the old one got deactivated) and the new chip reader is noticeably faster than swiping the old magnetic strip. For anyone in the Central Valley counties still waiting, it looks like they're definitely working their way south. The EBT customer service line (1-877-328-9677) was able to give me the exact week my county was scheduled which helped ease my anxiety a lot. Don't stress if yours is running a few days behind what your worker estimated - seems like the rollout has some natural delays but your benefits are totally safe with the old card until you're ready to switch!
@Ana Erdoğan That text confirmation feature sounds really reassuring! I m'in Kings County also (Central Valley and) haven t'gotten mine yet but I m'feeling much more confident after reading everyone s'experiences here. The chip technology upgrade sounds like a nice bonus too - anything that makes checkout faster is great when you re'already feeling self-conscious about using benefits. Did you notice if the PIN stays the same with the new card or do you have to set up a new one when you activate it?
@Ana Erdoğan Thanks for the detailed info about Kern County! I m'in Ventura County and still waiting for mine. The text confirmation feature sounds really helpful - I wish I had known about that earlier. Quick question: did you have to create a new PIN when you activated the new card, or does it automatically use the same PIN as your old card? I m'hoping I don t'have to memorize a new number since I ve'had the same PIN for years!
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Quick update for everyone - I just called about this (last name M in Solano) and apparently they're doing Solano County M surnames in two batches - May 28th and June 2nd. So if you haven't received yours yet, you're probably in that June 2nd batch which should be hitting cards by tomorrow or Wednesday. Hope that helps!
How did you actually get through to a HUMAN?? I've called that number 5 TIMES and just get stuck in the automated system that tells me NOTHING useful!!!
I didn't call the main P-EBT line - I called my regular Solano County CalFresh office and asked them to check the system. Sometimes the county workers can see more detailed distribution schedules than what the state hotline tells you. Try the Solano County benefits line at 707-553-5311 and choose the CalFresh option.
Just wanted to update everyone - I'm also in Solano County with last name M and mine finally loaded this morning! So for anyone still waiting, keep checking. It looks like that June 2nd batch Owen mentioned is right on schedule. The amount was $120 per kid which matches what I was expecting. Really grateful to have this extra help with summer groceries - it makes such a difference when the kids are home all day!
That's awesome news! I'm also in Solano County with last name M and still waiting, but this gives me hope that mine should be coming any day now. $120 per kid is exactly what I was expecting too. It really does make a huge difference with summer food costs - especially when they're eating lunch at home every day instead of getting free school meals. Thanks for the update!
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UPDATE: Just wanted to let everyone know our P-EBT card finally arrived yesterday! Like someone mentioned, it came in a white envelope that really did look like junk mail. The benefit amount was $295 per child which I guess is the first installment. Thanks everyone for your help and info - hope everyone else gets theirs soon!
good 2 hear! mine came today too
That's great news that people are finally starting to receive their cards! I'm a new member here and have been following this thread because I'm in a similar situation. My family just moved to Stanislaus County from Fresno last month and I'm wondering if the move might complicate things for us. My two kids were enrolled in their new school district in February, but I'm not sure if they made it into the P-EBT system in time. Has anyone dealt with a mid-year school district transfer and P-EBT? Should I contact the new school district directly or wait it out like everyone else? Thanks for all the helpful info in this thread!
Welcome to the community! Mid-year transfers can definitely complicate P-EBT processing. I'd recommend contacting your new school district's main office first - they should be able to confirm if your kids were added to the P-EBT eligibility list after enrolling in February. Since the cards are mailed based on the address the school has on file, you'll want to make sure they have your current information. If the school says they submitted your kids' info to the state but you don't receive anything by early April, that's when I'd call the state helpline. The timing of your move might mean you get your cards in a later batch, but you shouldn't miss out entirely. Hope this helps and welcome to Stanislaus County!
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For anyone still showing pending status: I just received confirmation from the state CalFresh office that all remaining pending cases should be resolved by tomorrow morning. The technical issue affected approximately 30% of cases statewide, primarily those with case numbers ending in specific digits. If your benefits aren't available by tomorrow afternoon, you should contact your county office directly as your case might have a different issue requiring individual attention.
Thank you so much for keeping us updated! This forum has been more helpful than any official channels. Really appreciate everyone sharing their experiences and information.
This thread has been so helpful! I'm a newcomer here but dealing with the same issue - my benefits have been pending since Monday. It's really reassuring to see that it's a widespread system problem and not something wrong with my case. I was starting to panic thinking I'd somehow messed up my recertification or something. Really appreciate everyone sharing their experiences and especially @Gianna Scott for the official updates from the state office. It's frustrating that we have to rely on community forums to get real information instead of getting clear communication from the county offices directly. Fingers crossed mine updates tomorrow morning like they're saying!
Welcome to the community @Skylar Neal! You're absolutely right - it's pretty disappointing that we get better information from each other here than from the official sources. I've been dealing with CalFresh for years and this forum has saved me so much stress and confusion. Hopefully your benefits come through tomorrow morning like they're predicting. Keep us posted on how it goes!
Jayden Reed
btw for everyone the p-ebt 3.0 benefits dont expire for like a year so u don't have to spend it all at once. and u can use it at farmers markets for double value with market match program
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Ethan Scott
•I didn't know about the farmers market double value! That's amazing information, thank you for sharing that tip!
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Dylan Wright
Just wanted to add another data point - I'm in San Bernardino County and got my P-EBT 3.0 card yesterday (April 15th). It came with a letter explaining the benefits and had $1,760 loaded for my daughter. The letter mentioned that if you don't receive your card by 30 days after your county's distribution phase, you should contact your local county office to request a replacement. Also, for anyone who moved recently, you can update your address by calling the P-EBT customer service line at 877-382-8622 - they can help make sure future cards get to the right place. Really glad this thread exists because it helped me realize I should check for the card!
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Rachel Clark
•Thanks for sharing that info about San Bernardino County! I'm new to this whole P-EBT thing and this thread has been super helpful. My family just moved to California and my kids started at a new school in February. I'm wondering if we'll still be eligible for P-EBT 3.0 since we weren't here for the full school year? Also, that customer service number you mentioned might be really useful - I want to make sure they have our current address since we literally just moved last month. Did the letter that came with your card have any info about mid-year transfers or new residents?
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