California CalFresh

Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm so sorry this happened to you! This is actually a really common issue with EBT processing at Target - their payment terminals seem to have ongoing problems with properly canceling transactions when they freeze up. Here's what I'd recommend based on what others have shared: 1. Call the EBT customer service line at 1-877-328-9677 first thing in the morning when wait times are shorter. When the automated system asks why you're calling, say "dispute transaction" to get routed directly to the fraud department. 2. Ask specifically about provisional credits - this is super important! They can usually put the disputed $48 back on your card within 24-48 hours while they investigate, which would be a huge help for your grocery budget this month. 3. Before going to Target, print out your complete EBT transaction history from the BenefitsCal app/website showing all 5 duplicate charges. Having this visual proof makes all the difference when talking to store managers. 4. At Target, ask for a store manager who specifically handles EBT transaction issues - not just regular customer service. Some employees are much more familiar with processing EBT refunds than others. Document everything - names, times, reference numbers. Don't let them send you back and forth between departments. This is clearly their system error and you have every right to get your benefits back quickly. You've got this! Please keep us updated on how it goes - your experience will definitely help others who face similar issues with Target's glitchy EBT system.

0 coins

This is such great advice! I'm new to dealing with EBT issues like this and honestly feeling pretty overwhelmed, but everyone's detailed guidance is really helping me understand what steps to take. The provisional credits option that you and others keep mentioning sounds like exactly what I need right now - knowing I could get that $48 back within 24-48 hours would be such a relief while this gets sorted out. I'm definitely going to follow your step-by-step approach: call EBT customer service early tomorrow morning, ask specifically about provisional credits, then go to Target with my transaction history printed out. It's frustrating that Target's EBT system seems to have these ongoing issues, but at least now I know it's not just me and that there's a clear process to get this resolved. Thank you for breaking everything down so clearly - it really helps when you're new to navigating these kinds of problems!

0 coins

I'm so sorry you're dealing with this - what a nightmare situation! I went through something very similar at Walmart about 6 months ago where their card reader kept glitching and charged me multiple times for the same purchase. Here's what worked for me: Call the EBT customer service line (1-877-328-9677) ASAP and when the automated system asks why you're calling, say "dispute transaction" - this gets you to the right department much faster than going through general customer service. The most important thing to ask about is provisional credits. They can usually put the disputed amount back on your card within 24-48 hours while they investigate, which is a lifesaver when you need those benefits for groceries right away. I got my provisional credits within 2 days and it made all the difference. Also, before going back to Target, definitely print out your EBT transaction history from the BenefitsCal app showing all 5 charges. Having that visual proof is crucial when talking to store managers. Ask specifically for a manager who handles EBT issues - some employees are way more familiar with the refund process than others. Don't let them send you in circles between Target and EBT customer service. This is clearly their system error and you have every right to get your $48 back quickly. Stay persistent and document everything - names, times, what they promise to do. You'll get through this! Please update us on how it goes - your experience will definitely help others who face similar payment system glitches.

0 coins

I'm so sorry you're going through this - your situation is unfortunately becoming way too common and it's absolutely unacceptable! A $85 benefit reduction on a $72 income increase violates basic math, let alone the 30% rule that's supposed to govern CalFresh calculations. Based on everything shared in this thread, it sounds like there are widespread calculation errors happening, particularly around medical expense deductions and utility allowances. The fact that you have $350+ in monthly medical expenses that should be fully deductible makes me think that's where the error is. Here's what I'd recommend based on everyone's experiences: 1. Use that Claimyr service to actually get through to someone quickly 2. Ask for a complete written breakdown of your benefit calculation 3. Specifically verify they're applying your $350+ medical expense deduction correctly 4. Make sure you're getting the Standard Utility Allowance (SUA) if you pay for heating/cooling 5. If the numbers still don't make sense, request a fair hearing immediately Document everything and don't let them brush you off with "that's how it works" - clearly it's NOT working correctly for you and many others here. You deserve accurate calculations and enough food assistance to survive, especially when grocery prices have increased so dramatically this year. The system should be helping you, not punishing you for a tiny disability payment increase! Keep us posted on what you find out - your experience could help others facing similar calculation errors get their benefits corrected too.

0 coins

Thank you for laying out such a clear action plan! This is exactly the kind of step-by-step guidance I needed. You're absolutely right that my $350+ medical expenses should be making a huge difference in the calculation - I reported them months ago but now I'm wondering if they're actually being applied correctly. Your point about documenting everything really resonates with me. I've been so overwhelmed by this whole situation that I haven't been keeping good records, but I can see now how important that is for advocating for myself. I'm going to start a file with all my benefit notices, medical expense receipts, and notes from any calls I make. I'm feeling much more confident about calling tomorrow after reading everyone's experiences here. It's clear that "that's how it works" is NOT an acceptable answer when the math doesn't add up. I'll definitely ask for that written breakdown and push back if they can't explain the calculation properly. This community has been incredible - you've all given me the tools and confidence I need to fight this. I'll update everyone on what I find out, and hopefully my experience can help others too. Thank you for reminding me that I deserve accurate calculations and enough food assistance to actually live!

0 coins

I'm dealing with almost the exact same situation and it's beyond frustrating! My disability benefits went up $59 last month and they slashed my CalFresh by $78 - which makes absolutely no mathematical sense under the 30% rule everyone keeps mentioning. What really gets me is that I've been reporting my medical expenses (about $280/month) for over a year, but now I'm wondering if they're actually being counted correctly. Reading through all these experiences, it seems like medical expense deductions and utility allowances are where most of the calculation errors happen. The timing couldn't be worse either - grocery prices in my area have gone up so much that I'm spending about $40 more per week than I was last year just for the same basic items. A benefit reduction right now feels like being punished for getting a tiny cost-of-living adjustment that doesn't even come close to covering actual inflation. I'm definitely going to try that Claimyr service that @Hassan Khoury mentioned and ask for a detailed breakdown of my calculation. It's ridiculous that we have to become benefits experts just to get the correct amount of food assistance, but this thread has given me the knowledge and confidence to fight back. Thank you everyone for sharing your experiences - knowing I'm not alone in this makes such a difference!

0 coins

Welcome to the community, and I'm so sorry you're dealing with this too! Your situation with a $78 reduction on only a $59 income increase sounds just as mathematically impossible as what I'm facing. It's both validating and deeply troubling to see how widespread these calculation errors seem to be. Your point about the timing being terrible really hits home - I'm spending way more on groceries too, and these benefit cuts feel like we're being punished for tiny disability increases that barely keep up with inflation. The fact that you've been reporting $280/month in medical expenses for over a year but they might not be calculating them correctly is exactly what I'm worried about with my own case. I'm planning to call using Claimyr tomorrow morning too, so we should definitely compare notes on what we find out! From everything people have shared here, it sounds like getting that detailed calculation breakdown is key to catching these errors. The fact that @Hassan Khoury got $67 restored just by having them properly apply deductions gives me hope that we can get these mistakes fixed. It really shouldn t'take a whole community teaching us how to navigate their own system, but I m'grateful this thread exists. Let s'both push for those written breakdowns and not accept that "s'how it works when" the math clearly doesn t'work! I ll'update here with what I learn, and I hope you will too. We ve'got this!

0 coins

This has been such an amazing thread to follow! As someone who's been on CalFresh for about 8 months now, I wish I had found information like this earlier. The Fresno Chaffee Zoo discount sounds incredible - $5 per person is such a manageable price compared to regular admission. My 6-year-old has been begging to go to the zoo and I kept having to say "maybe next month" because of our tight budget. I'm definitely going to call ahead like everyone suggests to confirm the current policy. The tip about asking at the membership desk if the regular ticket counter isn't familiar is so smart - I never would have thought of that! It's reassuring to hear from so many people that the staff are generally very understanding about these programs. The library pass idea has me really excited too. We're at our local library at least twice a week for books and activities, but I had no clue they might have museum passes or other resources available. I'm going to ask about that this week for sure! Thank you to everyone who shared their experiences so openly. It really helps normalize using these benefits and shows that we're all just trying to provide good opportunities for our kids within our means. This community is such a valuable resource!

0 coins

This thread has been absolutely incredible! As a newcomer to CalFresh, I had no idea that EBT cards could be used for anything beyond grocery stores. The $5 admission at Fresno Chaffee Zoo sounds amazing - that's such a huge difference from regular prices! I'm definitely going to start keeping a list like others mentioned of all the places that offer these discounts. It's so encouraging to see how supportive everyone is about sharing their experiences and tips. Reading through all these comments has given me the confidence to actually start using these programs instead of feeling embarrassed about needing financial assistance. These benefits exist for a reason, and it sounds like the staff at most places are really understanding and helpful about processing the discounts. Thank you all for creating such a welcoming space to learn about these opportunities!

0 coins

Welcome to the CalFresh community, Olivia! I'm so glad you found this thread too - it really has been an incredible learning experience for all of us newcomers. You're absolutely right that these benefits exist for a reason, and there's nothing to feel embarrassed about. I was in the same boat when I first started using CalFresh - I had no idea about any of these discount programs beyond just buying groceries. The zoo discount really is a game-changer for families on tight budgets. I love that you're planning to keep a list like others suggested - I started doing that after reading through this thread and it's already been so helpful for planning affordable activities. This community has been amazing at sharing practical tips and making these programs feel normal and accessible. Looking forward to hearing about your family's adventures once you start using these discounts!

0 coins

This thread has been absolutely amazing to read through! I'm in the exact same boat - expecting a tax refund of about $5,000 and was completely terrified about how it might affect our CalFresh benefits. We're a family of three and these benefits are crucial for us to put food on the table. I had been researching this for days and kept finding conflicting information online. Some sites said it counts as income, others said it doesn't, and I was getting more confused and stressed by the hour. Reading everyone's experiences here, especially learning about the 12-month exemption rule from the eligibility worker, has been such a huge relief! I also really appreciate all the practical advice - saving documentation, using Claimyr for phone calls, getting verification numbers. These are the real-world tips that make all the difference but you can never find on official websites. I'm definitely going to screenshot the official CalFresh pages about excluded resources like someone suggested. Sean, thank you so much for asking this question! It took courage to put yourself out there, but you've helped so many families who were dealing with the same anxiety. This community support is exactly what we need when trying to navigate these complicated systems while just trying to take care of our families.

0 coins

I'm so glad I found this thread too! I just joined this community because I was searching everywhere for answers about this exact situation. I'm expecting a refund of about $3,200 and was honestly losing sleep over potentially losing benefits for my family. Reading through all these responses has been incredibly reassuring - especially learning about that 12-month exemption rule that I had never heard of before! It's really striking how many of us are in similar situations right now. It shows how confusing the system can be when you're trying to do the right thing but can't find clear, consistent information anywhere. Having an actual eligibility worker explain the rules made all the difference, and all the practical tips from everyone's experiences are so valuable. Paolo, you're absolutely right about Sean's courage in asking this question - it's created this amazing resource that's going to help so many families. I'm definitely bookmarking this thread and will be trying that Claimyr service next time I need to reach my county office. Thank you to everyone who shared their knowledge and experiences!

0 coins

This has been such an incredibly helpful thread to read through! I'm actually in a very similar situation - just received notice that my tax refund will be around $4,800 and I was absolutely panicking about how it might affect our CalFresh benefits. As a single mom with two kids, these benefits are essential for keeping food on our table. I've been researching this for over a week and kept finding completely different answers everywhere I looked. Some sources said tax refunds count as income, others said they don't, and I was getting more stressed and confused by the day. Reading through everyone's experiences here, especially having an actual eligibility worker explain the 12-month exemption rule, has been such a massive relief! What really stands out to me is how many families are dealing with this exact same anxiety right now. It shows how complicated these systems can be when you're just trying to do the right thing. The practical advice everyone has shared - keeping documentation, using Claimyr for those impossible phone waits, getting verification numbers - these are the real tips that actually matter but you never find on official websites. Sean, I can't thank you enough for having the courage to ask this question. You've created something that's helping so many families who were quietly dealing with the same fears. This community support is exactly what we need when navigating these complex benefit systems while just trying to take care of our kids!

0 coins

This thread has been incredibly eye-opening! I'm a new CalFresh recipient (just got approved last month) and I had the exact same confusion when I saw someone using their EBT card at a local deli. I actually thought maybe there was some kind of fraud happening because I was told EBT only worked for groceries. Now I understand about the Restaurant Meals Program and how it's specifically for people who are elderly, disabled, or experiencing homelessness. It makes total sense that those populations would need different accommodations since they might not be able to cook at home easily. I'm grateful that I have stable housing and kitchen access so I don't need RMP, but it's really reassuring to know these programs exist for people who genuinely need them. The amount I've learned from reading everyone's experiences here is honestly more than what I got during my entire application process. It's clear the system needs much better education about all these different programs and eligibility categories from the start!

0 coins

I'm so glad this thread helped clear things up for you too! Your initial reaction about thinking fraud might be happening is totally understandable - when you're told EBT only works at grocery stores and then see someone using it at a restaurant, it definitely raises questions. It's actually pretty cool how well-designed RMP is when you understand the reasoning behind it. The fact that it automatically targets people who genuinely can't prepare meals at home (rather than just being a general convenience thing) shows there was real thought put into addressing actual needs. I'm in a similar boat as you - stable housing with kitchen access - but learning about this program has made me appreciate how the benefits system tries to accommodate different circumstances, even if the communication about these programs is seriously lacking. Hopefully threads like this help fill in those information gaps!

0 coins

Ava Kim

This has been such an informative thread! I'm a newer CalFresh recipient (about 2 months in) and honestly had no idea the Restaurant Meals Program even existed until reading through all these comments. Like so many others here, I was totally confused when I saw my elderly neighbor using her EBT card at a local Chinese restaurant and wondered if I was missing something. Now I understand she's probably eligible due to her age (she's definitely over 60). It's actually really well thought out that the program focuses on people who genuinely can't prepare meals easily at home rather than just being a general convenience option. I'm fortunate to have a working kitchen and don't qualify myself, but it's comforting to know these accommodations exist for people who really need them. The amount of practical information shared in this discussion has been way more helpful than anything I received during my application process. It's clear there's a huge gap in how these specialized programs get explained to new recipients. Thanks to everyone who took the time to share their experiences and knowledge!

0 coins

Prev1...2324252627...327Next