California CalFresh

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Can't reach California CalFresh? Claimyr calls for you, so you don't have to wait on hold.

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Can you withdraw cash from CalFresh EBT cards? Confused about SNAP vs. Cash benefits

My cousin just moved to California and got approved for food benefits. She asked me if she can withdraw cash from her EBT card to buy stuff at stores that don't accept EBT. I told her I don't think that's allowed with CalFresh, but now I'm second-guessing myself. Do CalFresh benefits work like a debit card where you can take out cash? Or is that only for CalWORKs? She's a single mom and really needs to maximize her benefits, so I want to give her the right info. Anyone know the exact rules on this?

Just wanted to add that your cousin should also know about the CalFresh Restaurant Meals Program (RMP) if she qualifies! Since she's a single mom, she might be eligible to use her EBT card at certain restaurants that participate in the program. Not all counties offer it, but it's worth checking. It can be really helpful when you're dealing with a toddler and don't have time to cook. She can search for participating restaurants on the CalFresh website or call her county office to ask about RMP availability in her area.

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This thread has been incredibly helpful! As someone who's also navigating benefits as a new parent, I just wanted to add that your cousin should definitely save the phone number for her county's CalFresh office in her contacts. Even though calling can mean long wait times (like others mentioned with the Claimyr tip), it's good to have direct access for urgent questions about her case. Also, if she ever moves within California, she needs to report the address change within 10 days to avoid any disruption in benefits. The good news is she can often update her address online through her county's website or by calling, so she doesn't necessarily have to go in person. Moving with a toddler is stressful enough without worrying about losing food benefits! I learned this when I had to move suddenly and almost had my benefits suspended because I forgot to update my address in time.

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That's really great advice about saving the county office number and the address change requirement! I had no idea that you only have 10 days to report a move - that's such a short window, especially when you're dealing with everything that comes with relocating. My cousin is actually in temporary housing right now while she gets back on her feet, so she might need to move again soon. I'll make sure she knows about this 10-day rule and that she can update her address online or by phone instead of having to go in person with the baby. Thanks for sharing your experience - it's so helpful to learn from people who've been through these situations before. This whole thread has given me so much valuable information to pass along to her!

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When does Riverside County deposit extra CalFresh allotment in 2025?

Been waiting all month for the extra CalFresh benefits they promised for Riverside County in 2025. My regular benefits come on the 11th (based on my case #), but I thought the supplemental allotment was supposed to come on a different day? My neighbor said she already got hers last week but nothing on my EBT card yet. Does anyone know what day of the month Riverside County deposits these extra benefits? Is it based on case number or something else? Already tried calling the customer service number but gave up after 45 minutes on hold.

slightly off topic but does anyone know if san bernardino county has something similar? or is this just a riverside thing?

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This is currently only a Riverside County initiative. San Bernardino County doesn't have an equivalent supplemental program as of March 2025. Each county in California can implement their own supplemental food programs, but they're not required to. So far, only Riverside, Los Angeles, and San Francisco counties have launched similar supplemental benefits.

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This thread is so helpful! I'm new to the area and just moved to Riverside County last month. I've been getting regular CalFresh benefits but had no idea about this supplemental program. Going to apply today through BenefitsCal. Quick question though - if I just moved here from Orange County, do I need to update my address first before applying for the Riverside County Food Support Program? Or can I apply with my current case that was transferred over?

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New CalFresh customer service number? Old one not working

Been trying to call CalFresh all morning about my benefits but the number I've been using for years isn't working anymore. Just get a message saying the number is disconnected. Did they change it recently? Anyone have the updated contact number for LA County? My EBT card is showing $0 balance even though I just did my SAR7 last month and everything was approved. Need to talk to someone ASAP as I'm out of food for my kids.

I've been on CalFresh for 5 years now and honestly, June issuances are ALWAYS a mess. It's the end of their fiscal year and their systems go haywire. Almost every June I have some problem with either delayed benefits or incorrect amounts. I've started planning for it by saving a little extra in May just in case. Not helpful for your current situation but maybe for next year!

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That's really good to know! I'll definitely remember that for next year and plan ahead. This is my first June problem but I've only been on CalFresh for 2 years.

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This is really helpful information! As someone who's new to CalFresh, I had no idea about the June fiscal year issues or that there were specific escalation processes. I've been struggling with getting through to anyone when I have questions about my case. The Claimyr service sounds like a game-changer - I hate spending hours on hold just to get disconnected. And @Tyler Lefleur, thanks for laying out that step-by-step process, I'm definitely saving this thread for future reference!

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Welcome to the CalFresh community! Yeah, it's definitely a learning curve when you're new to the system. I've found this community super helpful for navigating all the weird quirks and issues that come up. The Claimyr service has been a lifesaver for me too - totally worth it when you're dealing with urgent benefit issues and can't afford to spend all day on hold. Hope you don't run into too many problems, but if you do, don't hesitate to post here - lots of experienced folks who are happy to help!

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CalFresh benefits not showing up on EBT card despite worker saying it would be loaded

Anyone else having issues with their CalFresh not being loaded when promised? I called the county office last week because my regular deposit wasn't showing up, and the worker I finally reached PROMISED the money would be loaded by the 1st. Well, it's now the 3rd and still nothing on my card! Normally my EBT app shows a pending deposit like 3 days before it actually posts, but there's nothing showing at all this month. I've tried calling my assigned worker multiple times but she never picks up. I'm working full-time so I can only call during my lunch break or after 3:40 when I get off. By then it feels like everyone at the county office has gone home? I'm getting really worried because my fridge is basically empty and I have two kids to feed. Does anyone know if there's some kind of system delay happening this month or if there's a better way to reach someone who can actually help?

update?? did u ever get your benefits?? i'm curious what happened cuz i might be in the same boat next month lol

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Yes!! Finally got it fixed. Used that Claimyr service someone mentioned and actually got through to a supervisor. Turns out they had flagged my account for verification because I started a new job in March, even though my income is actually LOWER. Had to send my last 2 pay stubs through the BenefitsCal app and they released my benefits same day. They're also giving me backpay for the days I missed. Thanks everyone for your help!!

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So glad you got it resolved! This is exactly why I always tell people to document everything when they start a new job, even if the income is lower. The system automatically flags any employment changes and sometimes the verification requests get lost in the shuffle. That Claimyr service sounds like a game-changer - I'm definitely bookmarking that for future reference. It's ridiculous that we have to use third-party services just to reach our own county workers, but whatever works! Thanks for updating us with the resolution, it'll help others who run into the same issue.

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Why did my CalFresh benefits jump from $191 to $1,300 in November?

Hi everyone, I'm really confused about my CalFresh benefits. I started receiving $191 per month in October 2025, which seemed normal. But when November came around, I suddenly got $1,300 loaded onto my EBT card! I haven't been on food stamps in over 7 years so I'm basically starting from scratch and don't understand what's happening. Is this some kind of mistake that I'll have to pay back later? Or maybe some kind of seasonal supplement? I don't want to spend it if I'm not supposed to have it, but also don't want to miss out if it's legitimate. Has anyone else experienced a random huge increase like this?

The IRT isn't a form - it's a specific income amount that's calculated for your household. If your monthly income ever exceeds that amount, you must report it within 10 days, even if it's not time for your SAR7 yet. It should be clearly stated on your approval notice, usually in bold or highlighted. For a household of 2 in 2025, it's typically around 130% of the Federal Poverty Level, which would be approximately $2,450/month. But your specific IRT might be different based on your situation.

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Got it, thank you! So even if I'm not due to submit my SAR7, if my income goes above whatever my IRT is, I need to report it right away. I'll definitely check my approval notice for that number.

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This is such great information everyone is sharing! I'm new to CalFresh too and had no idea about all these reporting requirements. @Melody Miles - it sounds like you're in good hands with all this advice. One thing I'd add is to keep copies of everything - your application, approval notice, any correspondence from the county. I learned that the hard way when I had a question about my benefits and couldn't remember what my original application said. Also, if you do call the county office, try calling right when they open at 8am - that's usually when the wait times are shortest!

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