California CalFresh

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Ask the community...

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Isaac, I completely feel for you - getting that overpayment notice is like a punch to the gut, especially when you're already doing everything you can to make ends meet as a single parent. I went through this exact situation about a year ago with an $1,100 overpayment from seasonal work income that I reported late. Here's what I wish someone had told me from the start: the county HAS to work with you if you're proactive and honest about your financial limitations. Don't let anyone tell you otherwise. When I called, I was upfront that I'm a single mom with three kids and could realistically only afford $25/month without putting my family at risk. The caseworker initially tried to push me toward a $75/month plan, but I stood firm and explained my budget in detail - rent, utilities, gas, school expenses, everything. She eventually agreed to the $25/month plan and even noted in my file that it was based on financial hardship. One crucial tip: ask them to send you a written confirmation of whatever payment arrangement you agree to BEFORE you make your first payment. I learned this from a friend who had her verbal agreement "forgotten" when her caseworker changed. Also, keep every single piece of documentation related to this - the original notice, call logs, payment confirmations, everything. The system can be chaotic, and you'll be so glad you have that paper trail if anything goes wrong. You're going to get through this! The fact that you're being proactive and seeking advice shows you're handling this the right way. Your kids are lucky to have such a responsible parent who's working hard to solve problems instead of ignoring them.

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Madison, thank you so much for sharing your experience and especially for that tip about standing firm on what you can actually afford! It's really encouraging to hear that the caseworker eventually agreed to your $25/month plan when you explained your budget thoroughly. I was worried they might not take "no" for an answer if I couldn't agree to their first suggestion, but it sounds like persistence and honesty really do pay off. The written confirmation tip is so important - I'm definitely going to ask for that before making any payments. And you're absolutely right about keeping all documentation; I'm going to start a dedicated folder for all of this CalFresh stuff right now. It's amazing how much more confident I feel after reading everyone's experiences here. I'll definitely update the community after my call tomorrow to let others know how it goes. Thank you for the encouragement about being proactive - this community has been incredible!

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Beth Ford

Isaac, I can only imagine how stressful this must be for you right now! I went through a similar situation about 6 months ago with an $800 overpayment and the panic was absolutely real. One thing that really helped me was preparing a simple one-page "hardship statement" before I called. I wrote down my monthly income, all my fixed expenses (rent, utilities, car payment, childcare, etc.), and then calculated exactly how much I had left over after basic necessities. Having those numbers written out clearly made it SO much easier to explain my situation to the caseworker, and I think it really helped them understand why I could only afford a small payment plan. I also learned that you can ask for a "payment plan review" every 6 months if your financial situation changes. So even if you start with one payment amount, you're not locked into it forever if things get tighter (or if they improve). The most important thing I learned is that they WANT to work with you - a small monthly payment is way better for them than someone who defaults or can't pay at all. Going in with a realistic proposal (like "I can afford $35/month based on my budget") shows you're serious about resolving this responsibly. You're going to get through this! Being a single parent is hard enough without these added stresses, but this community has shown there are definitely solutions that won't wreck your budget. Looking forward to hearing how your call goes!

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Beth, that hardship statement idea is brilliant! I'm definitely going to prepare one tonight before my call tomorrow morning. Having everything written out clearly - income, expenses, and what's left over - will make it so much easier to explain my situation without getting flustered or forgetting important details. I love that you included the exact language about proposing a realistic amount like "$35/month based on my budget" - that sounds so much more professional and prepared than just saying "I can't afford much." The fact that you can request payment plan reviews every 6 months is also really reassuring. Life as a single parent is unpredictable, so knowing there's flexibility built in helps a lot. Thank you for the encouragement and for sharing such practical advice! This whole thread has transformed what felt like an impossible situation into something manageable with a clear action plan.

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As a newcomer to this community, I'm really glad I found this discussion! I just started receiving CalFresh benefits last month and had this exact same frustrating experience at Ralph's yesterday. I was trying to buy one of their hot rotisserie chickens and the cashier explained I could only get it if it was cold. It made no sense to me - same chicken, same price, just different temperature! Reading through everyone's explanations about the federal rule from 1977 really helps me understand where this comes from, but wow, it feels so outdated for how people actually live today. I'm renting a room in a shared house where I only have access to a mini fridge and microwave in my room, so prepared foods would be perfect for my situation and budget. It's both frustrating and comforting to know so many others are dealing with this same issue. Thanks to everyone for sharing their experiences and creative workarounds - this community seems like such a valuable resource for navigating these confusing benefit rules. Definitely going to try some of the suggestions mentioned here!

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Welcome to the community, Ravi! Your Ralph's experience is so familiar - I think we've all had that exact same moment of standing there with a rotisserie chicken wondering why temperature matters more than nutrition or value. Your shared housing situation with just a mini fridge and microwave is exactly what these 1977 rules don't account for at all. It's crazy that the federal government still operates under the assumption that everyone has a full kitchen to cook from scratch. I'm also pretty new here and this thread has been such an eye-opener about how widespread this issue is. The workarounds people have shared are really creative - definitely worth trying that trick about asking them to refrigerate the hot food first, though like others mentioned it really depends on the store staff being willing to help. It's encouraging to see more people joining these conversations because the more we document these experiences, the stronger the case becomes for updating these outdated federal regulations!

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As a newcomer to this community, I'm so grateful to have found this thread! I just moved to California and had the exact same shocking experience at Trader Joe's last week - I was trying to buy their hot tikka masala from the prepared foods section and was completely confused when the cashier said I couldn't use my EBT card for it. Like many others here, I'm living in a tiny studio apartment with just a microwave and mini fridge, so prepared meals would be such a lifesaver for my budget and time management. Reading through everyone's explanations about the 1977 federal rule really helps me understand the historical context, but it's mind-boggling that we're still operating under regulations from almost 50 years ago that don't reflect how people actually live today! The fact that I can buy the exact same food cold but not hot is just absurd. I really appreciate all the practical tips everyone has shared - especially the idea about asking stores to refrigerate hot items first. It's both comforting and concerning to see how many people are dealing with this same frustrating situation. This community seems like such an amazing resource for navigating these bureaucratic challenges. I'm definitely going to look into contacting my representatives about updating these outdated federal rules!

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Just wanted to add for anyone else who might be wondering - I work at a nonprofit that helps people with benefits applications, and we get this question a lot. The key thing to remember is that CalFresh looks at your MONTHLY income, not lump sum payments. So things like tax refunds, stimulus checks, the MCTR, even things like insurance settlements or back pay from disability don't count toward your monthly income limit. However, if you put that money in a bank account, it DOES count toward your asset limit (which is $2,750 for most households, or $4,250 if someone in your household is elderly/disabled). Most people don't hit those asset limits, but it's worth knowing about. Also, if you use a lump sum payment to buy something that generates regular monthly income (like investing it), then that new monthly income would need to be reported.

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This is really helpful information! I had no idea about the asset limits. We keep our tax refund in savings for emergencies, but it sounds like as long as we're under $2,750 total in the bank we should be fine. Do you know if they actually check bank balances regularly, or just when you apply/recertify? Also, what counts as "assets" - is it just cash and savings accounts, or does it include things like your car or household items?

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Great question! They typically only check assets during application and recertification, not monthly. For assets, it's mainly liquid assets - cash, checking/savings accounts, stocks, bonds. Your primary home and one vehicle per household member don't count. Household items like furniture and appliances also don't count. So if you have a car worth $10k, that wouldn't count toward your $2,750 limit - just the cash in your accounts. The asset test is really designed to make sure people aren't sitting on large amounts of readily available cash while getting benefits.

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Mei Liu

This whole discussion has been really eye-opening! I'm new to both CalFresh and navigating California benefits in general. As someone who just moved here from another state, I had no idea about things like the Middle Class Tax Refund or how different types of payments interact with benefits. It's reassuring to know that one-time payments like tax refunds won't mess with my CalFresh eligibility. I'm still learning all the rules about reporting income changes and asset limits - it seems like there are a lot of nuances that aren't immediately obvious when you first apply. Thanks to everyone who shared their knowledge here, especially about the Income Reporting Threshold and asset limits. This kind of peer-to-peer information sharing is invaluable for people trying to navigate the system!

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Welcome to California! Moving states can definitely be overwhelming when it comes to figuring out all the different programs and rules. You're absolutely right that there are a lot of nuances that aren't clear upfront. One thing I'd recommend is keeping good records of any income changes and when they happen - it makes filling out your SAR7 much easier later. Also, don't hesitate to ask your county worker questions during your next contact with them. Most are pretty helpful once you get through to them. This community is great for getting real-world insights from people who've been through similar situations. Feel free to ask questions as they come up!

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Welcome to California! The benefits system here can definitely feel overwhelming at first, but you'll get the hang of it. One tip that helped me when I was new - if you ever have questions about how a payment might affect your benefits, you can always call your county office before you receive it to double-check. I did this when I got an unexpected insurance payout last year and it saved me a lot of stress. Also, make sure you keep your county contact info handy - each county runs their own CalFresh program so the rules are the same but the processes can vary slightly. Good luck with everything!

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This whole situation is so relatable! I'm dealing with something similar right now - my EBT card got automatically frozen last week due to "suspicious activity" (which was just me buying groceries at a different store than usual), and now I can't get back into the website to unfreeze it. Reading through all these responses has been incredibly helpful though. I had no idea about the separate EBT customer service line (1-877-328-9677) or that you could freeze/unfreeze by phone without needing the website at all! I've been banging my head against the wall trying to get the EBT Edge site to work when apparently there's a much easier way. I'm definitely going to try calling that number first thing Monday morning and specifically asking for an "EBT Edge account reset and unfreeze" like Jamal suggested. It's frustrating that this information isn't more widely available - I spent hours googling solutions and never found any of these workarounds. Thank goodness for this community sharing real solutions that actually work!

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Welcome to the EBT Edge nightmare club! 😅 It's so frustrating that we all have to become detectives just to figure out how to access our own benefits. I'm still pretty new to navigating CalFresh myself, but this thread has been eye-opening about all the workarounds that aren't documented anywhere official. The automatic freezing for "suspicious activity" sounds especially maddening - like you can't even shop somewhere different without the system thinking you're a criminal! Definitely try that direct EBT line on Monday. From everything I'm reading here, it seems like the key is being specific about what type of help you need and avoiding the regular CalFresh customer service that just transfers you around. Good luck getting it sorted out quickly! At least now we all know there are better options than suffering through the broken website.

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This whole thread is so valuable! I'm a CalFresh recipient who's been having similar issues with the EBT Edge website, and I had no idea about most of these workarounds. The fact that you can freeze/unfreeze your card by calling 1-877-328-9677 instead of dealing with that buggy website is a game-changer - I wish they made this more obvious! I've been avoiding using the freeze feature because I was scared of getting locked out like this, but now I feel more confident knowing there's a phone backup option. The tip about calling early in the morning and asking specifically for an "EBT Edge account reset and unfreeze" is going in my notes for future reference. It's really unfortunate that we have to crowd-source solutions like this because the official resources are so lacking, but I'm grateful this community exists to help each other navigate these frustrating system issues. Thanks to everyone who shared their experiences and solutions!

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I'm so glad this thread exists too! As someone who's relatively new to CalFresh, I had no idea that the EBT system was this complicated or that there were so many unofficial workarounds. I've been too intimidated to use the freeze feature because I heard horror stories about people getting locked out, but seeing all these phone-based solutions makes me feel like I can actually protect my benefits without risking losing access completely. The fact that we have to learn all this from each other instead of from official documentation is pretty telling about how broken the system is, but at least we're building a knowledge base here that actually helps people. I'm definitely bookmarking this thread and sharing it with other CalFresh recipients I know who've been struggling with similar issues. Thanks everyone for turning a frustrating situation into a really helpful resource!

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I'm new to this community and just went through the General Affidavit process myself a couple weeks ago! Reading through everyone's advice here is bringing back so many memories of how stressed I was when I first got that form. One thing I wanted to add that really helped me was creating a simple timeline document before writing the actual affidavit. I wrote down key dates like: when my previous housing ended, when I moved in with my brother, when I started contributing to expenses, etc. Having that timeline in front of me made it so much easier to write the affidavit chronologically and include all the specific dates they seem to care so much about. Also, I made the mistake of trying to cram everything into one giant paragraph at first. Breaking it into clear sections like others suggested here made such a difference - the worker even commented that my affidavit was "well-organized and easy to follow" when she called to verify some details. Don't forget that they might call your sister to confirm the information, so make sure you both have the same understanding of dates, amounts, and living arrangements. I gave my brother a heads up about what I'd written so we were on the same page if they contacted him. You're asking all the right questions and clearly putting thought into this - that tells me you're going to handle it successfully. The fact that you reached out for help instead of just guessing shows you're taking it seriously, which is exactly the right approach!

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This timeline approach is genius! I wish I had thought of doing that from the beginning - it would have saved me so much confusion about what order to present everything. I keep going back and forth trying to figure out if I should start with when I moved in or why I moved in, but having a chronological timeline first makes total sense. Your point about coordinating with your sister beforehand is really important too. I hadn't thought about the fact that they might call her to verify, and it would be terrible if our stories didn't match up just because we remembered dates differently or described the arrangement in different ways. I'm definitely going to sit down with her this weekend to go over all the details I'm planning to include. The section breakdown idea keeps coming up in everyone's responses, so I'm convinced that's the way to go. One giant paragraph does sound overwhelming to read from the worker's perspective. Thank you for sharing what worked for you - hearing that the worker actually complimented your organization gives me confidence that taking the extra time to structure it properly is worth the effort!

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I'm new to this community and just submitted my General Affidavit last week - got approved yesterday! Reading through all these responses brings back how overwhelming that form felt at first, but everyone's advice here is spot-on. One thing that really helped me was actually drafting my affidavit in a simple text document first before writing it on the official form. This let me reorganize sections, check my word count, and make sure I wasn't being too wordy or missing key details. I also had my roommate read through it to make sure everything made sense from an outside perspective. Another tip - if you're submitting online through your county portal, try to do it during business hours on a weekday if possible. I submitted mine on a Tuesday morning and got an email confirmation within an hour. When my friend submitted hers on a Sunday evening, she didn't get confirmation until the next business day, which added to her stress about whether it went through. Also, don't be afraid to include "extra" documentation that supports your story. I included a screenshot of my Zillow search history showing I was actively looking for apartments (to explain why this was temporary housing), and copies of grocery receipts showing regular household purchases. The worker told me later that having multiple pieces of supporting evidence made her job much easier. You're being so thorough about this - that level of care definitely shows in the final result. Best of luck with your application!

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Congratulations on getting approved! That's such great news and really encouraging to hear. Your tip about drafting it in a text document first is brilliant - I've been trying to write directly on the form and keep second-guessing myself and making it messy. Being able to edit and reorganize before transferring it to the official form would definitely help me feel more confident about the final version. I love the idea of including your apartment search history as supporting evidence! That's such a creative way to demonstrate that your housing situation is temporary but stable. I've been looking at apartments too, so I could definitely include some screenshots of my searches and saved listings to show I'm actively working toward permanent housing. The timing tip for online submission is really helpful too - I was planning to submit over the weekend, but doing it during business hours for faster confirmation makes total sense. Thank you for sharing your successful experience and all these practical details. It gives me so much confidence that if I follow everyone's advice here and take the time to be thorough, I can get through this process successfully too!

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