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I recently moved from Sacramento to San Diego County and I've been told I need to report my address change for my CalFresh benefits. I'm worried about whether my current EBT card will stop working during this transfer process. Does anyone know if the EBT card gets cancelled automatically when your case switches to another county here in California? I still have about $340 in benefits on my card and really can't afford to lose access right now while the transfer happens. The San Diego office said they'd process my transfer but wasn't clear about what happens to my current card. I'm stressed about potentially not being able to buy groceries during the transition period.
I've been trying to check my CalFresh balance using the EBT Edge app all weekend, but it keeps saying 'Invalid credentials' when I try to log in. I KNOW I'm using the right username and password - I even reset my password twice! Still getting the same error message. My benefits are supposed to be loaded tomorrow and I need to plan my grocery shopping. Is the app broken? Is anyone else having this problem or is it just me? I tried calling the number on the back of my EBT card but gave up after waiting 45 minutes. Getting really frustrated!
Just wanted to mention that if you're having trouble with your CalFresh case for any reason (not just the EBT app issues), it's worth checking if your county office has updated their contact information recently. My county changed their direct lines in March and I had been calling the old number for weeks wondering why no one ever answered! You can find updated contact info on the BenefitsCal website under your county listings.
is anyone else having problems with the balance showing wrong after purchases? my app finally started working again yesterday but now it's showing i have $43 more than i should based on what i spent yesterday ๐ค not that i'm complaining lol but worried they'll say i owe them later
That's concerning - sometimes there's a delay in transactions posting to your EBT account, especially with certain retailers. I'd recommend keeping your receipts and tracking your spending manually until the system stabilizes. If the balance is still incorrect after 48 hours, you should definitely contact customer service as there might be a more significant issue with your account.
@Freya Andersen I d'be really careful about spending that extra $43 if I were you! The EBT system has been glitchy lately and they WILL come after you for any overpayments, even if it was their mistake. I ve'heard horror stories of people getting their benefits suspended because of system errors like this. Definitely keep track of your actual spending and maybe screenshot your balance right now in case you need proof later.
Hi everyone, I'm in a bit of a situation with my CalFresh benefits. My daughter is 20 years old and currently on my CalFresh case, but she's been asking about getting her own separate benefits. She still lives with me in the same apartment (can't afford to move out with rent prices in 2025!), but wants independence with her food budget. She works part-time at a coffee shop and takes classes at community college. I told her I don't think it's allowed - I thought household members who live together and purchase/prepare food together HAVE to be on the same case. But she insists her friend is doing this exact thing with her mom. Does anyone know the actual rules? Would the county even approve her for separate benefits if she has the same address as me? Don't want to mess up our current benefits by having her apply separately if it's not allowed.
One more thing to consider: if your daughter is a student at community college, she needs to meet special student eligibility requirements to qualify for CalFresh on her own. She would need to either: - Work at least 20 hours per week - Participate in federal work-study - Be responsible for a young child - Receive CalWORKs - Be enrolled in certain employment training programs This is another reason why staying on your case might be more beneficial - student eligibility rules don't apply to her while she's part of your household if you (the head of household) aren't subject to them.
I'm going through something similar with my 19-year-old who wants more independence but still lives at home. After reading all these responses, it sounds like the math rarely works out in your favor when you split households. The benefit formulas are designed to give larger households more per person than smaller ones. Have you considered maybe giving your daughter more control over meal planning and grocery shopping while keeping her on your case? Like let her pick out groceries for certain meals or give her responsibility for specific food categories? That way she gets some of the independence she's looking for without the financial hit to your family's total benefits. Also, with rent prices being so crazy right now, it makes sense that she's still living with you. Most young adults I know are in the same situation - working and going to school but can't afford their own place yet.
Usually when I call to check my EBT card balance, there's a message saying I have 'pending benefits' that will be available on the 14th (my regular deposit date). But I called this morning and it just gave me my current balance with no mention of pending benefits for April. My balance is getting low and I'm worried my CalFresh won't come through this month. Has anyone else noticed this? Does this mean they're cutting me off? I didn't get any notices in the mail about discontinuation. Should I panic or is the system just glitchy right now?
This is such helpful information for anyone who might face this issue in the future! I'm bookmarking this thread. It's really reassuring to see how the community came together to help figure out what was happening. The system maintenance explanation makes total sense - wish they would post these notices somewhere more obvious though. Thanks to everyone who shared their experiences, especially @Omar Hassan for checking with the county liaison!
I am literally dealing with this in SF CA I called and an agent said I was fine, Propel app had a count down till today my usual payment day it's 1:00 AM now. I usually get mine at midnight, but my edtedge account says no pending. What is going on my Pay day is the 8th of the month. It's a Sunday but that shouldn't matter right?
Really worried right now... I just tried to buy groceries at Walmart ($145 worth) and my EBT card got declined even though I checked my balance this morning and had over $430 on it. I tried running it twice and both times it said 'benefit not available'. The cashier had no idea what was going on. Had to leave everything there and come home empty-handed. Is anyone else having issues with their CalFresh benefits today? Is the system down or something? My kids are hungry and I'm freaking out a little. This has never happened before in the 2 years I've been on CalFresh.
In situations like this while waiting for the system to get fixed, don't forget there are emergency food resources available. Many food banks don't require any documentation for immediate assistance. Just Google "food bank near me" or call 211 for referrals to emergency food programs. Most CalFresh offices also have emergency food boxes available if you explain your situation. Don't let your kids go hungry waiting for the system to be fixed!
I'm so sorry you're dealing with this stress! Based on what Emma found out about the partial system outage, it definitely sounds like it's not your fault. I had a similar scare last month where my card was declined at Target but worked fine at a smaller grocery store the next day. Since there's a known issue with certain retailers, I'd suggest trying a local market or smaller chain store tomorrow morning. They often process EBT through different systems than the big box stores. Also, if you have any WIC-approved stores nearby, they sometimes have more reliable EBT processing. Keep us updated on how it goes - we're all rooting for you to get this sorted out quickly!
Paolo Moretti
Just to add one more important detail - if your certification period ends during the county transfer process, you might need to complete a new recertification with your new county rather than finishing it with your old county. Make sure to ask about this specifically when you follow up with San Diego County. That's one of the few situations where benefits can be interrupted during a transfer.
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Keisha Jackson
AuthorI didn't even think of that! I believe my recertification isn't due until September 2025, so I should be ok for now. But that's really good to know for future reference.
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Oliver Zimmermann
I work for a CalFresh advocacy organization and can confirm what others have said - your EBT card will NOT be cancelled during the county transfer. The card is issued by the state, not individual counties, so it remains active statewide. Your $340 will stay accessible throughout the transfer process. However, I'd recommend taking these steps to protect yourself: 1. Get written confirmation of your address change - either email or a case number 2. Ask San Diego County for an estimated timeline for your case transfer 3. If possible, visit the San Diego office in person rather than just calling 4. Keep receipts from any grocery purchases in case you need to document hardship The biggest risk isn't losing your current balance, but potential delays in your next monthly issuance. With your move timing, you should be fine, but it's always good to have a backup plan just in case there are unexpected delays in the system.
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