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update us when u get it fixed! curious how long it takes in 2025... system seems worse than last year tbh
UPDATE: I finally got through to my county office! Used that Claimyr service someone suggested and it worked perfectly - got a callback within 20 minutes instead of being on hold forever. The worker confirmed it was indeed the multiple swipes that triggered a security lock. She verified my identity over the phone and was able to reactivate my SAME card! No need for a new one. Benefits were accessible again within an hour. For anyone else with this problem - definitely mention you never reported it lost yourself. They can see in their system it was an automatic security flag. She also noted on my account what happened so if it ever happens again, they'll know it's the same issue. Thanks everyone for the help! Crisis averted and kids are fed!
Great news! When you get your new card, remember to activate it right away through the automated system. Also, for future reference, you can check your EBT balance and transaction history anytime by calling the number on your card or through the ConnectEBT mobile app. The app is really helpful for monitoring your account regularly.
i think everybodys overthinking this tbh... just dont use sketchy atms and check ur balance often. ive had calfresh 3 years never change my pin except when i first got the card lol never had a problem 🤷♀️
Quick update on the skimming replacement process: As of March 2025, California implemented a faster reimbursement process for EBT theft. Now, once you file the EBT-2259 form, you should receive provisional replacement benefits within 10 business days while the investigation continues. You don't have to wait for the full investigation to complete anymore. Make sure to ask specifically about this when you contact your county worker.
To address your question about Xfinity and credit checks - Internet Essentials specifically does NOT require a credit check, which is part of what makes it accessible for many CalFresh recipients. They also don't check for past due balances for Internet Essentials customers. One thing to be aware of though - the ACP program that helps fund these discounts is projected to run out of federal funding by early 2026 unless Congress renews it. So while prices are good now, everyone using these discount programs might face significant increases next year.
This is EXACTLY why I don't trust ANY of these "discount" programs! They get you signed up and dependent on the service then BOOM the "program ends" and suddenly you're paying full price or scrambling to find something else. The government doesn't care about making internet actually affordable for CalFresh families long-term.
Update: I went with Xfinity Internet Essentials! Signed up online, brought my EBT card and CalFresh approval letter to the store, and got approved right away. It's completely free with the ACP discount, and the speed is actually better than what I had with AT&T. Thanks everyone for your help! Special thanks to those who mentioned no credit check - that was a huge relief since my credit isn't great after some medical bills last year.
If you're really struggling without the extra allotments, make sure you report ALL your expenses on your SAR7 and recertification. A lot of people don't know they can deduct childcare costs, excess medical costs (for elderly/disabled household members), and a homeless shelter deduction if applicable. Also, if your income dropped, report it right away - don't wait for your next SAR7. You might qualify for more regular benefits that way.
This is really helpful advice. I pay $950/month for childcare for my youngest and wasn't sure if that counted. I'll make sure to include that on my next report. Do you know if after-school programs count as childcare expenses too?
just want to add that you should check your EBT card balance regularly using the app or calling the number on the back of your card. sometimes they load benefits without any notification. and ya the pandemic extra benefits are over - my family really misses those too. made a huge difference for us.
To address your question about specialized formula - yes, hypoallergenic formulas for babies with allergies are definitely covered by CalFresh. The EBT system doesn't distinguish between regular and specialized formula varieties. As long as it's formula, it's covered! And I strongly second the recommendations to apply for WIC as well. They can provide formula vouchers specifically for your baby's needs, which would help stretch your CalFresh benefits further for other food items your family needs.
Something no one mentioned - sometimes stores put formula behind locked cases now bc its expensive. if u need help getting an employee to unlock it dont be shy to ask! no one should be embarrassed about feeding their baby ❤️
had this happen 2x already this year...its gotten so bad. now i just transfer my benfeits to my other account as soon as they hit so theirs nothing to steal. wish theyd fix this problem but they dont care about us
UPDATE: I wanted to follow everyone's advice here. I filed the CF 303 form online through BenefitsCal and used Claimyr to get through to a real person at my county office. The worker was super helpful and processed an emergency replacement for 60% of my benefits that will be available when my new card arrives in a few days. The rest will be replaced after the investigation, which she said typically takes 10 business days. Thank you all for your help! This forum literally saved my family from going hungry.
Hi there, this might be a silly question, but I'm new to the EBT system. How do you know if you have cash benefits vs food benefits? I just got approved for CalFresh but don't know if I have cash on my card too? When I called the number on the back it just gave me one balance. Sorry if this is a dumb question!
Not a silly question at all! CalFresh and cash benefits are separate programs. When you call the EBT hotline (1-877-328-9677), you need to listen to BOTH balances: 1. They'll first tell you your FOOD benefits balance 2. Then they'll tell you your CASH account balance If you only have CalFresh, your cash balance will be $0.00. To have cash benefits, you need to be enrolled in CalWORKs, General Assistance/Relief, or another cash aid program. These require separate applications from CalFresh.
Thanks everyone for all the helpful answers! I found a MoneyPass ATM at the CVS near me using the app someone suggested. I was able to withdraw with no fees! And I tried the cash back at Walmart too - super easy and no charge. This has been really helpful since I'm new to the area and was worried about accessing my benefits.
Here's an updated list of ALL San Diego County restaurants that accept EBT through the Restaurant Meals Program as of March 2025. Remember, you must be homeless, elderly (60+), or disabled AND enrolled in the RMP portion of CalFresh to use your benefits at these locations: - Burger King (select locations) - Del Taco (ONLY Mission Valley, Chula Vista, and Oceanside locations) - Denny's (all San Diego County locations) - El Pollo Loco (select locations) - Jack in the Box (select locations) - McDonald's (select locations) - Pizza Hut (ONLY Mira Mesa and National City locations) - Subway (select locations) - Wendy's (ONLY Clairemont and El Cajon locations) Unfortunately, the Barrio Logan Del Taco is NOT on this list. Your best bet is to use your EBT at a grocery store that sells ready-to-eat cold items like sandwiches or salads. 7-Eleven also accepts EBT for qualifying food items.
Update: I ended up going to the 7-Eleven instead and got a sandwich and some fruit with my EBT. Thanks everyone for your help and for the restaurant list! I'm going to save that for future reference even though I don't qualify for the restaurant program. Maybe someday they'll expand it to all CalFresh recipients.
Romeo Barrett
this happened 2 me 2!!! i got skimmed 4 like $250 and they only gave me back like $220 something. i called and they said it was bcuz of transaction fees from the ATM that they dont replace. did u withdraw any cash from ur ebt? they dont replace those fees
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Jackie Martinez
•Interesting! I did withdraw $40 cash at one point to pay my neighbor back for giving us a ride to the grocery store. Maybe that's where the $15 went - in transaction fees? Seems really high for a fee though...
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Marina Hendrix
Have you checked if your county has a specific form for contesting replacement amounts? In Sacramento County, we have a "Benefit Replacement Dispute Form" that you can submit if you think the replacement amount was calculated incorrectly. Most counties have something similar. The form typically asks for your transaction history and requires you to mark which specific transactions you're disputing. It's usually processed within 3-5 business days rather than waiting for a regular case review which can take weeks. Also, for anyone dealing with card skimming: immediately change your PIN through the BenefitsCal portal rather than waiting for the new card. Sometimes thieves will continue attempting transactions even after you've reported the card stolen.
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Jackie Martinez
•That's really helpful, thank you! I'm in San Bernardino County - I'll ask if we have a similar form when I call. And thanks for the PIN change tip too. I did change my PIN right away but I'll make sure to remind friends who might deal with this in the future.
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