California CalFresh

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This is such an important thread - I'm seeing similar delays across multiple counties right now and it's really concerning how widespread this has become. As someone who helps families navigate benefits applications, I want to add a few things that might help: 1. If you're in LA County specifically, there's also a CalFresh hotline at (877) 847-3663 that sometimes gets you to different staff than the main line. Worth trying if you keep getting stuck in the automated system. 2. When you do get through to someone, ask them to read back exactly what documents they show as received in their system. Sometimes there are discrepancies between what BenefitsCal shows and what the worker can see on their end. 3. For anyone approaching day 30, you can also file a complaint with the California Department of Social Services if your county isn't meeting federal deadlines. It's form DSS 8572 and while it won't speed up your current case, it creates a paper trail. The fact that so many families are having to become advocates and legal experts just to get basic food assistance is absolutely unacceptable. But I'm grateful for communities like this where people share what actually works. @Sienna Gomez - really hoping you got good news today! Your documentation of this whole process is going to help so many other families who find themselves in similar situations.

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@Aisha Mahmood Thank you so much for sharing those additional resources! I m'new to this community but have been following this thread closely, and the depth of practical knowledge everyone has shared is incredible. That LA County CalFresh hotline number 877 (847-3663) is exactly the kind of insider tip that can make all the difference - sometimes different phone lines really do connect you to different staff who might be more helpful. And the point about asking workers to read back what documents they see is brilliant - I never would have thought to verify that their system matches what BenefitsCal shows. The DSS complaint form DSS (8572 is) also valuable information, even if it doesn t'help the immediate case. Creating that paper trail could help improve the system for other families down the line. @Sienna Gomez - I m also'really hoping you got your approval today on day 29! Your willingness to share your experience and stay engaged with this community throughout this stressful process has been so helpful for everyone following along. It s both'heartbreaking and empowering to see how many people are dealing with these delays, but also how much collective wisdom exists about what actually works when you need to push the system. No family should have to become an expert in bureaucratic pressure tactics just to feed their kids, but at least communities like this exist to share the knowledge that makes a real difference.

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I'm so sorry you're going through this - 28 days is way too long for any family to wait for food assistance, especially with kids involved. Unfortunately, what you're experiencing has become increasingly common due to severe understaffing at county offices. Since you're approaching the critical 30-day federal deadline, here are some immediate steps that have worked for others in similar situations: 1. Call first thing in the morning and specifically mention "My application has been pending for 28 days and I'm approaching the 30-day federal processing deadline" - don't just ask about status 2. Request to speak with a supervisor if the first person can't help 3. Ask them to confirm they can see all your submitted documents in their system while you're on the call The good news is that CalFresh benefits are backdated to your application date, so you'll receive a larger initial payment covering the entire waiting period when approved. Many people in similar situations have received $400-600+ in their first deposit. Also consider contacting your county's CalFresh ombudsperson - every county has one and cases flagged by them get immediate priority. You can also look into local food banks and your kids' school weekend food programs while waiting. Document every interaction and keep pushing - you're doing everything right. The system is failing you, not the other way around. Really hoping you get approval soon!

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As someone who just went through this exact situation last tax season, I can definitely confirm what everyone else is saying - CalFresh benefits are absolutely NOT taxable and you don't need to report them anywhere on your tax return! I was in the same boat as you, worried about making a mistake and potentially owing money I didn't have. What really helped me was understanding that CalFresh falls under the category of "means-tested welfare benefits" which the IRS specifically excludes from taxable income. The key thing is that it's designed to help with basic nutritional needs, not as income replacement like unemployment benefits would be. I also want to mention that if you're using tax software like H&R Block or TurboTax, they actually have built-in questions about government benefits that will walk you through what's taxable vs. what's not. When I selected CalFresh/SNAP benefits, the software automatically categorized it as non-taxable and didn't include it in any income calculations. You can definitely breathe easy on this one - your $4,890 in CalFresh stays completely off your tax forms, and you won't get any tax documents for it either since it's not considered reportable income. Hope this helps calm your nerves about tax season!

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This is such a helpful perspective from someone who just went through this! I really appreciate you sharing how the tax software actually guides you through these questions about government benefits. That gives me a lot more confidence about using programs like TurboTax or H&R Block this year instead of paying for a tax preparer. The fact that the software automatically categorizes CalFresh as non-taxable and doesn't include it in income calculations is exactly the kind of reassurance I needed. Your explanation about "means-tested welfare benefits" also helps me understand the bigger picture of why these programs are treated differently. Thanks for taking the time to share your recent experience - it's so valuable to hear from someone who literally just navigated this exact situation!

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I'm a newcomer to CalFresh and this thread has been incredibly reassuring! I was just about to start stressing about tax season when I saw this question. Reading through all the responses from tax professionals, long-term recipients, and people who've called the IRS directly has completely put my mind at ease. What I found most helpful was learning that CalFresh is classified as "nutritional assistance" rather than income - that distinction makes perfect sense and helps me understand why it's treated so differently from other government benefits like unemployment. I also appreciate the tip about tax software automatically categorizing these benefits correctly, since I was planning to do my own taxes this year. Thank you to everyone who shared their knowledge and experiences here - this is exactly the kind of community support that makes navigating these systems so much easier for newcomers like me!

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This thread is absolutely fantastic! As someone who's about to apply for CalFresh benefits, I'm so glad I stumbled across this discussion. Reading through everyone's experiences has made me realize how many potential pitfalls there are that I never would have known about otherwise. The fact that card activation isn't clearly explained when you receive your EBT card is honestly mind-blowing - it seems like such basic information that should be impossible to miss! But thanks to everyone sharing their stories here, I now know exactly what to expect and how to handle the activation process when my card arrives. I'm definitely saving all these incredible tips: calling during off-peak hours, having all my information ready, using my registered phone number, ensuring good cell service, downloading the ebtEDGE app, keeping receipts religiously, and testing the card soon after activation. The community knowledge here is absolutely priceless and way more useful than any official documentation I've seen. It's really encouraging to see how supportive everyone is and how willing people are to share their hard-earned wisdom. This kind of peer support makes navigating these complex systems so much less intimidating for newcomers like me. Thank you to everyone who contributed to this amazing resource!

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Welcome to the community! You're so smart to read through this thread before applying - I wish I had found resources like this earlier in my own CalFresh journey. It really is shocking how something as basic as card activation can be such a stumbling block, but at least now you'll be prepared! One small addition to all the great advice already shared - when you do get your card and go through the activation process, don't be discouraged if it takes a few tries. I think almost everyone here had to call multiple times before getting through successfully. Just stay patient and persistent, and remember that all those tips about timing, phone number, and having your info ready really do make a difference. This community has been such a lifesaver for me too - there's something so valuable about learning from people who've actually been through these experiences rather than trying to decipher confusing official documentation. You're going to do great, and don't hesitate to ask if you run into any issues along the way. Everyone here is super helpful and supportive!

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This thread has been incredibly educational! As someone who's completely new to the CalFresh system, I had no idea that card activation was even a thing - I definitely would have assumed it would work right out of the box like a regular debit card. Reading through everyone's experiences has been both eye-opening and really helpful for setting proper expectations. What strikes me most is how this seems to be such a universal experience - almost everyone encountered the same activation confusion, which really suggests this is a communication problem that could easily be fixed on the agency side. It's frustrating that people have to struggle through this when a simple "ACTIVATE FIRST" sticker on the card or clearer instructions could prevent so much stress. I'm taking notes on all the fantastic tips shared here: off-peak calling times, having info ready, using registered phone numbers, good cell service, the ebtEDGE app, keeping receipts, and testing the card quickly after activation. This community knowledge is absolutely invaluable - way more practical than anything I've seen in official materials. Thank you to everyone who shared their experiences and solutions. It's really heartening to see how supportive this community is for helping people navigate these complex systems. I'll definitely be referring back to this thread when I go through the process myself!

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You're absolutely right that this should work like a regular debit card right out of the box - that's exactly what I expected too when I first got involved with CalFresh! It's really validating to see so many people had the same assumption and confusion. The fact that this activation step isn't made obvious is such a basic communication failure that affects so many people. What I love about this thread is how it's created this amazing knowledge base that fills in all the gaps left by the official system. All those practical tips you mentioned - the timing strategies, preparation steps, technical considerations - these are the real-world solutions that actually work, developed by people who've been through the frustration firsthand. I'm also relatively new to this community, and threads like this one really show the value of peer support when dealing with these bureaucratic systems. It's so much easier to face these challenges when you know what to expect and have proven strategies to fall back on. The community here is genuinely committed to helping each other succeed, which makes all the difference when navigating something as essential as food benefits. Definitely keep this thread bookmarked - I have a feeling the wisdom shared here will be useful not just for activation issues, but as a general resource for EBT troubleshooting down the road!

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This is such a common issue lately! I'm a case worker and I've been hearing about this app freezing bug from multiple clients over the past few weeks. The EBT Edge app's freeze/unfreeze feature has definitely been unreliable since the February update. For future reference, if you ever can't get through to the EBT customer service line right away, you can also try calling early in the morning (around 7-8 AM) when call volumes are typically lower. Also, some counties have local EBT coordinators who can help with these technical issues - worth asking your caseworker if that's available in your area. Really glad to see from the comments that you got it resolved quickly! It's frustrating when technology fails us when we need it most, especially with something as essential as food benefits.

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Thank you for the insight from a case worker perspective! It's really helpful to know this is a widespread issue and not just isolated incidents. I'll definitely keep the tip about calling early in the morning in mind - that's smart thinking about when call volumes would be lower. I had no idea some counties have local EBT coordinators, so I'll ask my caseworker about that at my next appointment. It's reassuring to have backup options when the technology fails. Really appreciate all the practical advice from everyone in this thread!

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Just wanted to chime in as someone who's dealt with similar EBT app issues! I've learned to screenshot everything when using any of the CalFresh/EBT digital features - confirmation screens, error messages, everything. It's saved me so much hassle when calling customer service because I can tell them exactly what error I'm getting. Also, if you're ever in this situation again and need groceries urgently while waiting for tech issues to be resolved, some food banks and community pantries can provide emergency food assistance even if you're already receiving CalFresh. Just a backup option to keep in mind! Really glad everyone was able to help you get this sorted out quickly.

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That's such great advice about taking screenshots! I wish I had thought of that when I was getting the error messages. Definitely going to start doing that with any government app interactions. And thank you for mentioning the food banks - I had no idea they could still help even when you're already on CalFresh. That's really good to know as a backup option. This whole thread has been so helpful, it's amazing how much practical knowledge everyone has shared!

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Hey Malik! Congrats on getting approved - that's such a huge win! I just got my EBT card last month after going through the same nerve-wracking wait, so I totally feel you on the anxiety about timing. Mine took exactly 7 business days to arrive (I'm in Ventura County), and the benefits were already loaded when it got there. One thing that helped me was downloading the "MyBenefits CalWIN" app while waiting - you can actually check your case status and benefit amount there, which made me feel more in control during the waiting period. Also wanted to mention that if you're worried about groceries for next week, many food banks have weekend distributions and don't require CalFresh approval. We used one while waiting for our card and they were super understanding about the situation. The $325/month is going to be such a game changer! I remember that first shopping trip feeling almost emotional - being able to buy fresh produce without calculating every penny was incredible. You're almost there, hang tight! 💪

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Thanks so much Chloe! That's really encouraging to hear from someone who just went through this in Ventura County - 7 days gives me hope that ours might come on the faster side too! I had no idea about the MyBenefits CalWIN app, that sounds really helpful for checking status during the wait. Just downloaded it and will definitely use that to feel more in control like you mentioned. The food bank suggestion is really practical too - it's good to know they're understanding about people waiting for their cards to arrive. We've been looking into weekend distributions as a backup plan just in case. I can't wait for that first shopping trip you described! After months of stressing over every grocery purchase and having to put things back at checkout, being able to focus on getting healthy food without calculating every penny sounds like such a relief. Thanks for sharing your experience and for the encouragement - it really helps to hear from someone who literally just went through this same situation! 🙏

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Hey Malik! Congratulations on getting approved - that's such an incredible relief! I'm actually brand new to this community but have been reading through everyone's responses and wow, what an amazingly supportive group of people sharing their experiences. I'm in a somewhat similar situation - just started my CalFresh application last week and seeing your success story gives me so much hope! The timeline everyone's sharing seems really consistent (that 7-10 day range), which is reassuring to know what to expect. I've been taking notes on all the amazing tips people have shared here - the EBT apps, farmers market programs, grocery store research, PIN setup reminders - this thread is like a goldmine of practical advice! As someone who's completely new to navigating government assistance, it's so helpful to learn from people who've actually been through the process. Also wanted to say how much I appreciate you being so open about the financial stress and anxiety around timing. It takes courage to share that vulnerability, and it's making others of us who are struggling feel less alone in this experience. Fingers crossed your card arrives super quickly! The $325/month is going to make such a difference for you both. Thanks for starting this conversation and bringing this community together to help each other! 🤞💙

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