< Back to California CalFresh

Adrian Connor

Which internet providers offer EBT discounts after AT&T Access increased prices?

Has anyone found decent internet providers that still give good EBT/CalFresh discounts? I've been using AT&T Access program for almost 2 years but they just hiked my bill from $10 to $30/month!!! That's a 200% increase and my CalFresh benefits haven't gone up at all to match. I'm a single parent with two kids who need internet for school, and I'm already stretching my benefits as far as they'll go. Anyone know if Xfinity, Spectrum or T-Mobile offers better deals for CalFresh recipients? Or any other affordable options that accept EBT as verification? This price jump is killing my budget.

Aisha Jackson

•

I switched from AT&T to the T-Mobile Home Internet plan about 3 months ago for the same reason. They have an "Internet for All" program that's $25/month if you're on SNAP/CalFresh. The connection isn't as reliable as AT&T was for me (sometimes slows down in the evenings), but it's unlimited data and the price is locked in for 2 years. You just need to show your EBT card and proof of CalFresh benefits when you sign up. I'm actually saving $5/month compared to what AT&T is charging now.

0 coins

Adrian Connor

•

Thanks! Is the T-Mobile internet fast enough for Zoom classes? My kids have online tutoring twice a week and the video always freezes with bad internet.

0 coins

DONT GO WITH SPECTRUM!!!! They advertise a low-income program but it's a NIGHTMARE to get approved! They made me send my CalFresh verification letter THREE TIMES and still denied me saying they "couldn't verify my benefits" even though I'm actively receiving CalFresh. Complete waste of time and now I'm stuck in a regular contract paying $65/month because I needed internet for my kids' school.

0 coins

Lilly Curtis

•

same happened to my sister!! spectrum is the worst with there verification process they kept loosing her documents lol

0 coins

Leo Simmons

•

The federal Affordable Connectivity Program (ACP) is what most providers use for these discounts. It gives $30/month to eligible households including CalFresh recipients. The good news is almost every major provider participates. The bad news is AT&T raising prices isn't illegal - they're just passing on more of the actual cost to you while still applying the ACP discount. Your best options are: 1. Xfinity Internet Essentials ($9.95 + ACP = free with 50 Mbps) 2. T-Mobile Home Internet ($50 - $30 ACP = $20/month with 100+ Mbps) 3. Verizon Fios Forward (varies by location but with ACP can be as low as $10) All require proof of CalFresh/SNAP participation. You'll need to provide your EBT card and a benefits determination letter from the county.

0 coins

Adrian Connor

•

This is super helpful! I didn't realize the price increase was probably because of changes to that federal program. I'll check out Xfinity since it seems cheapest. Do you know if they make you sign a contract? I'm worried about getting locked into something and then having prices increase again.

0 coins

Lindsey Fry

•

i just went thru this whole process last month! xfinity internet essentials is wat im using now, its $9.95 and with the ACP discount its FREE. no contract either so if they ever raise prices i can just cancel. speed is decent too, my kids can do homework and i can still watch netflix lol. just bring ur EBT card to the xfinity store and theyll help u apply

0 coins

Saleem Vaziri

•

I tried to do this but they said I had to apply online first and then bring documentation to the store. Did you apply online or just walk in?

0 coins

Kayla Morgan

•

When I had issues getting through to Xfinity about their Internet Essentials program for CalFresh recipients, I tried for DAYS calling their regular customer service. Just kept getting transferred around and eventually disconnected. I finally used a service called Claimyr that helped me get through to a real person who knew about the program. You can see how it works at https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 or their website claimyr.com. They basically wait on hold for you and call when a real person picks up. Was able to get everything set up in one call after that instead of wasting hours on hold. I've been on Xfinity Internet Essentials for about 8 months now with no issues. Just remember you need to recertify your CalFresh eligibility with them annually.

0 coins

Adrian Connor

•

Thanks for this tip! I've spent hours on hold with these companies before. I'll check out that service if I run into hold time issues. Did Xfinity require a credit check for their Internet Essentials program?

0 coins

Lilly Curtis

•

has anyone tried those internet hotspot things from the library?? my cousin got one for free with her library card for 3 months but idk if it works good enough for school stuff

0 coins

Aisha Jackson

•

I tried one of those library hotspots and it was okay for basic internet, but definitely not reliable enough for video calls or streaming. They usually run on the T-Mobile network with data caps. Good as a temporary solution or backup, but I wouldn't count on it as your primary internet if your kids need it for school.

0 coins

Saleem Vaziri

•

For the most accurate and up-to-date information on internet discounts for CalFresh recipients, I recommend checking the California LifeLine program in addition to the federal ACP program others have mentioned. Many providers participate in both programs, allowing you to stack discounts. The Digital Divide program from California's Department of Social Services also sometimes offers internet subsidies for families with school-age children. You can ask about this during your next CalFresh recertification. You may want to contact 211 (just dial 211 on your phone) as they can connect you with all available resources for low-cost internet in your specific area, since offerings vary by county and zip code.

0 coins

Adrian Connor

•

I didn't know about the Digital Divide program or that California had a separate program from the federal one. I'll definitely call 211 to see what's available in my area specifically. Thanks for these additional resources!

0 coins

Leo Simmons

•

To address your question about Xfinity and credit checks - Internet Essentials specifically does NOT require a credit check, which is part of what makes it accessible for many CalFresh recipients. They also don't check for past due balances for Internet Essentials customers. One thing to be aware of though - the ACP program that helps fund these discounts is projected to run out of federal funding by early 2026 unless Congress renews it. So while prices are good now, everyone using these discount programs might face significant increases next year.

0 coins

This is EXACTLY why I don't trust ANY of these "discount" programs! They get you signed up and dependent on the service then BOOM the "program ends" and suddenly you're paying full price or scrambling to find something else. The government doesn't care about making internet actually affordable for CalFresh families long-term.

0 coins

Adrian Connor

•

Update: I went with Xfinity Internet Essentials! Signed up online, brought my EBT card and CalFresh approval letter to the store, and got approved right away. It's completely free with the ACP discount, and the speed is actually better than what I had with AT&T. Thanks everyone for your help! Special thanks to those who mentioned no credit check - that was a huge relief since my credit isn't great after some medical bills last year.

0 coins

Aisha Jackson

•

That's great to hear! Just make sure to mark your calendar for when you need to recertify both your CalFresh benefits and your Internet Essentials eligibility. They don't always sync up, and missing either recertification can cause problems with your service or discount.

0 coins

Congratulations on getting the Xfinity setup working! I'm in a similar situation with AT&T raising my rates. Quick question - when you went to the Xfinity store, did they help you apply for the ACP discount at the same time, or did you have to do that separately? I want to make sure I have everything ready before I make the trip to avoid multiple visits. Also, did they give you the modem/router for free or was there a rental fee?

0 coins

Laura Lopez

•

Hey! I'm actually in the process of switching from AT&T too after that crazy price increase. From what I've been reading here, it sounds like you can do both the Internet Essentials application and ACP discount at the same time at the Xfinity store. @d59755d87f65 mentioned they got approved right away with just their EBT card and CalFresh letter, so it seems like a one-stop process. I'm planning to make the switch myself this week and really hoping to avoid the runaround that some people mentioned with other providers. The equipment being free would be a huge help too since I'm already stretched thin with my CalFresh budget!

0 coins

QuantumQuasar

•

@d59755d87f65 can probably give you the best details since they just went through this process, but from what I've seen with other discount internet programs, they usually handle both applications together at the store. The equipment is typically included with these low-income programs - that's one of the main benefits. Just make sure to bring your EBT card, CalFresh approval letter, and maybe a utility bill or lease to prove your address. Having everything ready definitely helps avoid multiple trips! @f2d8508a71a0 good luck with your switch too - sounds like we're all dealing with the same AT&T price hike frustration!

0 coins

Amara Torres

•

I'm dealing with the exact same AT&T price increase nightmare! Been on their Access program for about a year and a half, and that jump from $10 to $30 really caught me off guard too. I'm a college student on CalFresh trying to finish my degree online, so reliable internet isn't optional for me. Reading through everyone's experiences here, it sounds like Xfinity Internet Essentials might be my best bet. The fact that it's completely free with the ACP discount and doesn't require a credit check is huge for me. I've been burned by other "discount" programs before that had hidden fees or required good credit. One thing I'm curious about - has anyone had issues with Xfinity's Internet Essentials speed during peak hours? I need to be able to attend live online lectures in the evenings, and my current AT&T connection sometimes slows to a crawl around 7-9 PM when everyone in my apartment complex is streaming. Would hate to switch and end up with the same problem! Also really appreciate the heads up about the ACP program potentially ending in 2026. At least that gives us some time to plan ahead if Congress doesn't renew the funding.

0 coins

I've been on Xfinity Internet Essentials for about 6 months now after switching from a different provider, and I can speak to the peak hours question! The speed does slow down a bit during those 7-9 PM hours you mentioned, but it's still been reliable enough for my kids' online tutoring sessions and my own work-from-home video calls. I'd say it goes from around 50 Mbps during the day to maybe 25-30 Mbps in the evenings, which is still plenty for streaming lectures. Way better than what I was getting with my old provider during peak times. The consistency has been the biggest improvement - no more random disconnections in the middle of important calls!

0 coins

@d3f0a2b7ad40 I'm also a college student dealing with the same AT&T mess! Just wanted to add that when I was researching this, I found out some colleges have partnerships with internet providers for additional student discounts. You might want to check with your school's financial aid office to see if they have any programs that could stack with the CalFresh discounts. My community college had a list of local providers offering extra student rates, though I ended up going with Xfinity anyway since the Internet Essentials + ACP combo was still the cheapest option. Good luck with your classes and the switch!

0 coins

NeonNova

•

Just wanted to share another option that might help - I've been using Verizon's Lifeline program combined with their home internet service for about 4 months now. It's $20/month after the ACP discount (was $50 before), and the speed has been really consistent even during peak hours. The setup was pretty straightforward - I applied online and they accepted my CalFresh documentation without any issues. One thing I really like is that Verizon's customer service for their discount programs is actually helpful (unlike some horror stories I've heard about other providers). They also sent me a text reminder when my ACP recertification was coming up, which saved me from potentially losing the discount. The downside is that Verizon isn't available in all areas, so you'd need to check coverage first. But if it's available in your zip code, it might be worth comparing to the other options mentioned here. I switched from a similar AT&T price increase situation and haven't looked back!

0 coins

Thanks for sharing the Verizon option! I hadn't considered them since I always thought they were more expensive. $20/month is still reasonable and the consistent speeds during peak hours sound really appealing. I'm going to check if they have coverage in my area - that customer service reminder about ACP recertification is actually a huge plus since I'm terrible at keeping track of those kinds of deadlines. Did you have to sign any kind of contract with Verizon or is it month-to-month like some of the other discount programs?

0 coins

Grace Johnson

•

I'm also dealing with AT&T's ridiculous price increase! Went from $10 to $30 just like you - it's honestly outrageous when our CalFresh benefits stay the same. I'm a single mom with three kids and that extra $20/month is money I don't have. I've been researching options and from everything I'm reading here, Xfinity Internet Essentials seems like the best deal. Free with ACP discount and no credit check is exactly what I need. I'm planning to make the switch this weekend. One tip I learned from my caseworker - when you apply for these programs, always ask them to email you confirmation of your application and approval. That way if there are any issues later, you have documentation. I learned this the hard way with a different benefit program where they "lost" my paperwork. Thanks for posting this - it's so helpful to see real experiences from other CalFresh families instead of just the company websites that don't tell you the whole story!

0 coins

California CalFresh AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,095 users helped today