California CalFresh

Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just wanted to add my experience to this thread - I had the exact same login issues yesterday and was panicking because my recertification interview is scheduled for Friday. After reading through all the helpful comments here, I decided to try the Claimyr service that @Javier Mendoza mentioned. It actually worked! I got connected to my eligibility worker within 30 minutes and was able to confirm that my SAR7 was received and my interview is still on schedule. The worker also mentioned that they're putting extra staff on phones this week because of all the calls from the website outage. For anyone still worried about deadlines or missing documents, I'd definitely recommend trying to get through by phone rather than waiting for the website. This community is amazing - thank you all for sharing your experiences and solutions!

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Thanks for sharing your experience with Claimyr! I've been hesitant to try third-party services but hearing multiple success stories in this thread is really encouraging. It's good to know they have extra staff on phones this week - that explains why some people are finally getting through. I'm still dealing with some anxiety about my recertification timeline, so I might give them a call tomorrow if I can't get everything sorted through the website. Really appreciate everyone in this community looking out for each other during these stressful situations!

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This thread is so reassuring! I've been dealing with the same login issues since yesterday and was starting to panic about my upcoming recertification deadline. Reading everyone's experiences and solutions has been incredibly helpful. It's frustrating that the county doesn't communicate these system-wide problems better - a simple notice on their homepage would save so many people from unnecessary stress and worry. I'm definitely going to try some of the suggestions mentioned here, especially taking screenshots when the system is working and setting early reminders for deadlines. Thank you all for sharing your knowledge and looking out for each other in this community!

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Hi Melaena! Most pizza places don't accept EBT/SNAP unless they're participating in the Restaurant Meals Program (RMP), which is only available to certain eligible individuals (elderly, disabled, or homeless). You can check if Pacifica pizza is an authorized retailer by using the USDA SNAP Retailer Locator online or calling the store directly. If you're eligible for RMP, you can also contact your local CalFresh office to get a list of participating restaurants in your area. Hope this helps!

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Thanks for the helpful info, @Zainab Ahmed! Just to add - I believe the Restaurant Meals Program is only available in certain counties in California, so it's worth checking if Pacifica (San Mateo County) even participates in RMP first. You can also try calling the CalFresh customer service line at 1-877-847-3663 to confirm which restaurants in your area accept EBT under the program if you qualify.

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Am i the only one who still uses the paper benefit reports they mail out? lol I know I'm old school but I never trusted these apps with my benefit info

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Wait they still send paper statements?? I haven't gotten one in like 2 years. Did you have to request that specially or something?

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You have to specifically request paper statements by calling your county office. I did it when I first got CalFresh in 2023 because my phone was too old for the app.

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I'm glad to see the app is working again for everyone! For future reference, I've found it helpful to have multiple backup methods ready when the app goes down. Besides the phone number (1-877-328-9677) and the website, you can also check your balance at most ATMs using your EBT card - just select "balance inquiry" instead of making a withdrawal. Some people don't realize this option exists but it's really convenient when you're already out shopping and need a quick balance check.

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the limits r actually diffrent depending on if ur household is regular or if it has elderly/disabled ppl!! my mom is on SSI and we only had 2 meet the net income test not gross when we applied

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You're absolutely right! Households with elderly (60+) or disabled members only need to meet the net income test, not the gross income test. This is an important distinction that can make a big difference in eligibility. Additionally, households with elderly/disabled members may qualify for medical expense deductions if they spend more than $35 monthly on out-of-pocket medical costs.

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Thanks everyone for all the helpful info! I'm going to apply through BenefitsCal this weekend and include all our income details and expenses. Based on what you've all shared, I think we might qualify with our deductions even though our gross is sometimes right at the limit. I'll make sure to include our full rent ($1,350/month) and utilities to get the shelter deduction. Wish me luck!

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apply in person if u can!!! online system kept freezing for me but the lady at the office helped me finish in 1 visit

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@Sebastian Scott Hope the application goes smoothly! With your rent being $1,350 that should definitely help with the shelter deduction calculation. Just remember they calculate it as anything over 50% of your income after the standard deduction and 20% earned income deduction. So if your monthly income varies, try to apply during a lower income month if possible - you can always report changes later if your income goes up significantly.

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The Restaurant Meals Program (RMP) rules haven't changed in 2025. It's always been limited to elderly, disabled, and homeless CalFresh recipients, and only in certain counties. The confusion comes because some people use their EBT *cash* benefits (from CalWORKs, not CalFresh) at restaurants, which is different. CalFresh food benefits can only be used at restaurants if you qualify for RMP and the restaurant participates. If you don't qualify for RMP, your CalFresh benefits can only be used for unprepared food items at grocery stores, farmers markets, and some online retailers like Amazon and Walmart. One helpful resource is the CalFresh Restaurant Meals Locator in the CalFresh app or BenefitsCal website, which was added in late 2024. It shows all participating restaurants with their addresses and hours.

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OHHHHH that explains it!!! my cousin must be using CalWORKs cash not CalFresh!! I always get them mixed up

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Thanks everyone for the helpful information! I checked and I don't qualify for the Restaurant Meals Program since I'm not elderly, disabled, or homeless. I'm going to try the suggestion about buying sandwich ingredients at the grocery store with my EBT and making my own lunches. Seems like it'll save me money anyway! I never knew about the difference between CalFresh and CalWORKs cash benefits before, so I learned something new.

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That's exactly what I do too! Another money-saving tip - check out the manager's special/clearance section at grocery stores for discounted lunch meats and cheese that are still good but close to expiration. I've gotten some really good deals that way. Also if your grocery store has a deli counter, sometimes they'll slice meat thinner if you ask, so it goes further. Good luck with the meal prep!

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