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I'm seriously freaking out right now. I got a raise at work last month (about $350 more monthly) and completely forgot to report it on my CalFresh before the 10-day reporting deadline. I just realized this yesterday when I was organizing my paperwork. My next SAR7 isn't due for another 2 months. Will they cut off my benefits completely when they find out? Or charge me with fraud? I'm a single mom with 2 kids and we absolutely rely on our CalFresh to get through the month. Has anyone dealt with late income reporting before? What penalties should I expect? Should I call my caseworker now or wait until my regular reporting period?
My CalFresh benefits for the month were stolen from my EBT card somehow. I checked my balance yesterday and it was fine (about $465), but today when I went to buy groceries, the cashier said I only had $7.82 left! I know I didn't spend that money. Someone must have gotten my card info. I'm freaking out because I have 3 kids to feed and rent is due next week so I can't afford to buy groceries. Do I report this to my county worker or call the EBT customer service number on the back of the card? Has anyone dealt with this before? Will they even replace stolen benefits?
One more important tip: If you used your EBT card at an ATM recently or at a store with a suspicious card reader, mention that specifically in your report. In 2025, California has been cracking down on EBT skimming fraud, and cases where skimming is suspected are being processed more quickly. Make sure to get a case number from both EBT customer service and the police report - you'll need both for follow-up.
I'm so sorry this happened to you! As someone who's been through this nightmare, I want to emphasize that you should also document EVERYTHING - take screenshots of your transaction history from the EBT app or website, write down the exact times you discovered the theft, and keep records of all your phone calls (case numbers, who you spoke with, etc.). Also, don't panic about feeding your kids while you wait - many food banks don't even require paperwork for emergency situations, just show up and explain what happened. Churches and community centers often have immediate food assistance too. You're doing all the right steps, and California has gotten much better about replacing stolen benefits in 2025. Hang in there!
I'm really confused and a bit worried. Yesterday I received a new EBT card in the mail that I never requested. The card numbers are completely different from my current card which still has my March benefits on it (about $263). When I called the EBT customer service number to check the balance on this new card, it says $0.00 available. I haven't received any notices about my benefits being discontinued or transferred. Has my account been compromised? Will my current card stop working? My next CalFresh deposit is supposed to happen in 6 days and I'm worried it'll go to this mysterious new card with a different number that shows zero balance. Has anyone else experienced this? Should I call my county worker or the EBT customer service directly?
UPDATE: I finally got through to someone at the county office this morning! Turns out there was a report of potential fraud on my account (someone tried to use my card number at a store in another city where I've never been). They automatically issued a new card as a precaution, but failed to send me any notification about it! The good news is my old card will work until I activate the new one, and they assured me that all funds will transfer when I do activate it. I'm going to keep using my old card until after my next deposit comes in, then switch to the new one. Thanks everyone for your help and reassurance!
Glad to hear you got it resolved! It's very common for the notification to get sent after the card arrives - their system isn't always efficient. Smart move to wait until after your next deposit to switch cards.
So glad you got this sorted out! This is exactly why I always recommend calling the county office first when weird stuff happens with EBT cards. The fraud protection system can be overly sensitive sometimes, but it's better to be safe than sorry. For anyone else reading this thread - if you ever get an unexpected replacement card, definitely don't panic but also don't ignore it. There's usually a legitimate reason, even if the communication isn't great. And Paolo's approach of waiting until after the next deposit to switch cards is really smart - gives you a buffer in case anything goes wrong during the transition. Thanks for updating us with the resolution! Stories like this help other community members know what to expect.
Just checked my kids' P-EBT cards and noticed they got reloaded today. Each card had the normal $180 monthly amount PLUS an extra $120 that wasn't explained anywhere. Has anyone else seen this unexpected increase? I'm confused because I haven't received any notices about benefit changes. Is this some kind of retroactive payment or special summer supplement? I don't want to spend it if it's a mistake they'll ask for back later. Called the P-EBT hotline but got stuck in the automated system for 45 minutes before giving up.
My cousin got the same extra $120 but then got a letter saying it was for "supply chain disruptions" or something? Anyone else see that explanation? I'm confused if it's the summer program or something else entirely.
This is such a relief to read! I just discovered the extra $120 on my daughter's card this morning and was panicking that it was some kind of system error. I've been burned before by benefit overpayments that had to be paid back, so I'm always nervous about unexpected money showing up. It's great to know this is legitimate and part of the Summer EBT program. Really wish they'd communicate these changes better though - would save so many of us from the stress and confusion!
So something weird happened yesterday - my roommate just got a huge deposit on her EBT card out of nowhere. Almost $1000 total! It came as two separate deposits (one for $580 and another for $421). She's been getting regular CalFresh benefits for about a year but nothing like this amount before. Her usual monthly benefit is around $250. She's definitely not complaining about the extra food money lol, but we're both confused about where it came from. She hasn't had any recent changes in income or household size that would explain a benefit increase. She did complete her SAR7 form last month but nothing changed in her situation. Has anyone else experienced a random large deposit like this? Could it be back-payments for something? Or is this some kind of new supplemental benefit they're giving out in 2025? She's hesitant to call and ask in case it was a mistake and they take it back!
For anyone still confused about what's happening, here's the breakdown: 1. In October 2024, the state legislature approved a 6.8% Cost of Living Adjustment (COLA) for all CalFresh recipients 2. The increase was supposed to take effect January 1, 2025 3. Due to system upgrades and administrative delays, the increase wasn't implemented 4. In May 2025, they're now processing both: - The retroactive payments for January-April (appearing as one lump sum) - The new monthly benefit amount with the 6.8% increase applied This is happening for ALL CalFresh recipients, but payments are being processed in batches based on case numbers. Everyone should receive their adjustments by May 15th. This is 100% legitimate and you can verify it on the California Department of Social Services website under "CalFresh Updates.
This is so helpful to see everyone's experiences! I'm a new CalFresh recipient (just got approved in March) and I was wondering if this COLA adjustment applies to new cases too? I've only been getting benefits for 2 months so far, so I'm not sure if I'd be eligible for the retroactive payments since I wasn't receiving benefits in January. My monthly amount is $194 - should I expect to see an increase to that going forward even if I don't get the back pay?
Dylan Baskin
Just as a follow-up note for anyone reading this thread in the future - the Income Reporting Threshold (IRT) is really important to understand. California uses Semi-Annual Reporting (SAR) for CalFresh, which means you normally only have to report changes twice a year on your SAR7 form. The ONLY changes you must report within 10 days during your SAR period are: 1. If your income goes above your IRT 2. If you move 3. If someone moves in/out of your household 4. If you're an ABAWD (Able-Bodied Adult Without Dependents) and your work hours drop below 20 hours per week Knowing these rules can save you a lot of stress about what needs to be reported when.
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Lauren Wood
this is super helpful! i always thought we had to report EVERY little change right away. no wonder the system is so confusing
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Nia Wilson
@Hunter Brighton I'm glad you got this sorted out through BenefitsCal! Just wanted to add that you might want to ask your caseworker about setting up a new IRT based on your current income level. Sometimes after an income change, they'll adjust your threshold so future smaller increases won't trigger the 10-day reporting requirement. Also, if you do end up with an overpayment, you can request a compromise (reduction) of the amount if paying it back would cause financial hardship. The county has some flexibility on this, especially for unintentional overpayments like yours. You handled this exactly right by self-reporting once you realized the mistake!
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