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I'm so sorry you went through that skimming experience - it's absolutely terrible that this happens so frequently to people who are already struggling. I've been following this thread and learned so much from everyone's responses. Just wanted to add that you can also set up text alerts for your EBT card through the customer service line. They'll send you a text whenever there's activity on your account, including deposits and purchases. This way you'll know immediately if your benefits were deposited or if there's any suspicious activity, even when your card is locked. I hope you never have to deal with skimming again, but at least now you have all these great security strategies from the community!
Oh wow, I had no idea about the text alerts! That's such a helpful feature - I'm definitely going to call and set that up today. Having immediate notifications would give me so much peace of mind, especially right after my deposit date. Thank you for sharing that tip! It's amazing how supportive this community is - I've learned more here in one day than I did from my caseworker about protecting my benefits.
I'm a case worker who's helped dozens of clients through skimming situations, and I want to emphasize what others have said - your benefits WILL be deposited even with a locked card. The lock only affects outgoing transactions (purchases/withdrawals), never incoming deposits. A few additional protective measures I recommend to all my clients: - Check your balance before AND after every shopping trip - Take a photo of card readers before inserting your card - if it looks loose, wobbly, or different from usual, don't use it - Shop at larger chain stores when possible - they tend to have better security monitoring on their card readers - Never let anyone "help" you at the ATM or card reader The lock feature has been a game-changer for preventing repeat skimming. I tell all my clients to treat it like locking your phone - it should be your default state unless you're actively using it.
Thank you so much for this professional insight! As someone new to CalFresh, I really appreciate getting advice from an actual case worker. The tip about taking photos of card readers is brilliant - I never would have thought of that. I'm definitely going to start shopping at larger chain stores too since you mentioned they have better security. It's reassuring to hear from someone who works in the system that the lock feature really does work and that my benefits will still come through. This whole thread has been so educational!
To follow up on the expedited services question - you qualify for expedited CalFresh if: 1. Your household has less than $150 in monthly gross income and no more than $100 in liquid resources (like cash or bank accounts), OR 2. Your combined monthly gross income and liquid resources are less than your monthly housing costs (rent/mortgage and utilities), OR 3. You're a migrant or seasonal farmworker household with less than $100 in liquid resources. If any of these apply to you, definitely call and request expedited processing. Even if you've already applied, they should still follow the expedited timeline once you request it.
UPDATE: I called the county number and after waiting for 45 minutes, finally got through! They said my application is still pending but scheduled for an interview tomorrow afternoon. The worker mentioned they're currently processing applications from 8-10 days ago, so that matches what several of you said about the timeline. Thanks everyone for your help and advice! Will update again after my interview.
That's great news! Good luck with your interview tomorrow. Just a tip - have all your documents ready and make sure you can clearly explain your household composition and income sources. The interview is usually pretty straightforward, they just need to verify the information you provided in your application. Hope everything goes smoothly and you get approved quickly!
That's awesome that you got through! The interview is usually pretty quick - they'll mostly just confirm the info you already submitted. Make sure to have your ID ready and be prepared to answer questions about everyone in your household and your monthly expenses. Fingers crossed you get approved right after the interview like some people do!
I'm glad you got through! One more tip - document EVERYTHING. Take photos of any papers they give you, write down the names of workers you speak with, and keep notes about all conversations. If the full replacement gets delayed, this documentation will help. Also, when you receive your new card, immediately set up the California EBT Mobile app if you haven't already. It allows you to freeze and unfreeze your card between uses, which provides extra security against theft in the future.
I'm so sorry you're dealing with this - it's incredibly stressful when you have kids to feed! I went through something similar last year and wanted to share a few things that helped speed up my case. First, when you go to your appointment tomorrow, bring any receipts from the last few times you used your card to show your normal usage pattern - this helps prove the fraudulent transactions. Second, ask specifically about "expedited processing" for households with children under 18 - some counties can fast-track these cases. Also, if you're still having trouble reaching county workers by phone in the future, try calling right when they open (usually 8 AM) or during lunch hours when call volume is sometimes lower. The food bank was a lifesaver for us during the waiting period. You're doing everything right by staying on top of this and advocating for your family!
Just wanted to follow up - did you get this resolved? I'm curious because my mom is applying for CalFresh soon and I want to know what issues to watch out for.
UPDATE: I used the Claimyr service that someone recommended and FINALLY got through to a real person yesterday! Turns out they had sent a verification request to my old address (even though I updated it on my application). The worker reopened my case on the spot when I provided the missing info, and said I should see benefits in about 10 days. For your mom, make sure she double-checks all her contact info during the application and follows up if she doesn't hear anything within 30 days. These systems are so glitchy!
So glad you got it resolved! This is exactly why I always recommend people keep detailed records of their CalFresh applications. The system has so many glitches and communication issues. For anyone reading this thread - always save copies of everything you submit, keep track of who you spoke with and when, and don't be afraid to escalate if you're not getting responses. The county workers are often overloaded but there are good ones who will help if you can reach them. Thanks for sharing the update!
This is such great advice! I'm new to this community but dealing with my own CalFresh application issues right now. It's really reassuring to see how supportive everyone is here and how @Amara Chukwu was able to get her situation resolved. The tip about keeping detailed records is so important - I wish I had known that when I started my application. I m'definitely going to start documenting everything from now on. Thank you all for sharing your experiences, it makes navigating this confusing system feel less overwhelming!
Declan Ramirez
Just wanted to follow up - were you able to get any assistance? One thing I forgot to mention is that if you have children, you might also qualify for CalWORKs which does provide cash aid that can be used for housing. The income limits are different from CalFresh but if you're struggling with work hours, it might be worth applying. The application can be submitted through BenefitsCal.com or at your county office.
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A Man D Mortal
•Thanks for checking back! I went to the county office yesterday and applied for the Housing Support Program. They said I'm likely eligible since I have kids and get CalFresh. They also suggested I apply for CalWORKs like you mentioned. The caseworker said decisions usually take 7-10 days but since I have an urgent situation they're expediting it. Fingers crossed!
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Jamal Carter
That's great news that you went in person and got the application expedited! The Housing Support Program has really helped a lot of families in similar situations. While you're waiting for that decision, you might also want to reach out to your local Salvation Army or United Way - they sometimes have emergency funds that can help bridge the gap if the county assistance takes longer than expected. Also, document everything with your landlord (keep texts, emails, etc.) in case you need to show you're actively working to resolve the situation. Hope it all works out for you!
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