CalFresh EBT getting new chip cards in 2025? Worried about benefit transfer
Just got off the phone with my CalFresh worker and they mentioned something about new 'secure' EBT cards with chips coming in 2025. I'm seriously stressed about this! My family completely depends on our CalFresh benefits ($1,875/month for our household of 5) and I can't afford ANY disruption. Has anyone heard details about this rollout? Will our benefits automatically transfer? Do we need to request the new cards or will they just mail them? Last time they changed something with the EBT system, I couldn't access my benefits for almost a week and my kids went hungry. Really don't want to go through that nightmare again.
25 comments


Giovanni Greco
Yes, California is rolling out chip-enabled EBT cards to help prevent skimming fraud. According to what I've read, they'll start distributing them in August 2025 with everyone getting them by December. Your benefits should automatically transfer to the new card once activated, but you'll need to create a new PIN. The rollout will be regional, so different counties will get them at different times. They should mail you the new card with instructions - you don't need to request it.
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Amara Eze
•Thank you! Do you know if we need to activate the new cards before they'll work? And will the old cards stop working right away or is there an overlap period? My aunt in Sacramento had her benefits stolen last year from skimming, so I understand why they're doing this, but I'm still nervous about the transition.
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Fatima Al-Farsi
they did this in oregon last yr my cousin said it was a NIGHTMARE!!! ppl not getting cards, wrong addresses, benefits not transferring, system crashes etc. typical govt BS 🙄 better start saving some food just in case
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Giovanni Greco
•That's concerning to hear about Oregon's problems. Do you know if they also used the new chip technology or was it a different kind of card update? California has been planning this for a while, so hopefully they've learned from other states' rollout issues.
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Fatima Al-Farsi
•no idea about the tech stuff just know she couldnt buy groceries for like 10 days and had 3 kids to feed! said the helpline was useless too just kept saying 'were working on it' classic
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Dylan Wright
I went through something similar when they updated the CalFresh system in 2023. What helped me was calling my county worker DIRECTLY before the transition to verify my address and make sure everything was set up correctly. The direct lines are impossible to get through though - I had to use this service called Claimyr (claimyr.com) that got me through to a real person in about 15 minutes instead of waiting for hours or getting disconnected. They have a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8. Totally worth it for peace of mind on something this important.
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Amara Eze
•I've never heard of this service but I'm definitely going to try it. The EBT customer service line is useless and I've NEVER been able to reach my actual worker. Thanks for the tip!
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Sofia Torres
Why r they wasting money on new cards when they keep cutting peoples benefits??? My sister just got reduced by $200/month for no reason and now they spending $$ on plastic cards? Makes no sense smh
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GalacticGuardian
•The card upgrade is actually to prevent benefit theft. Fraudsters have been installing skimming devices on store card readers that steal EBT card information. With regular magnetic stripe cards, it's easy to clone them and drain people's benefits. The new chip cards are much harder to duplicate. The funding for this comes from a different budget than the benefit amounts, which are calculated based on federal guidelines and household circumstances.
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Sofia Torres
•ok that makes sense i guess. still feels like they always got money for new systems but never enough to actually help people eat
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Dmitry Smirnov
I just read the article about this. Here's what it says: - New cards will be mailed between August-December 2025 - You'll need to activate the new card and set a PIN - Old cards will still work for a short transition period - The change is to prevent skimming fraud which has increased 300% - Benefits will automatically transfer to the new card My daughter works for the county and she said they're planning training sessions for staff about 2 months before the rollout in each county.
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Ava Rodriguez
•Did the article say anything about if people need to update their addresses? I move around a lot and I'm worried the card will go to my old address. Do you know if we can request the new card be sent to a different address if we move before the rollout?
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Dmitry Smirnov
•The article didn't mention address updates specifically, but it's ALWAYS good practice to keep your address current with the county. You can update your address through BenefitsCal.com or by calling your county office. If you move before the rollout, definitely notify them right away.
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GalacticGuardian
I work with CalFresh recipients, and while the chip card transition is needed for security, I understand your concerns. Here's my advice: 1. Make sure your address is current in the system (update through BenefitsCal or your county office) 2. When you receive your new card, activate it immediately 3. Write down your current EBT balance before the transition 4. Keep both cards until you've verified the new one works 5. Save some shelf-stable food as backup if possible If you experience any issues during the transition, document everything - dates, times, who you spoke with, etc. This helps if you need to request expedited assistance.
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Amara Eze
•This is really helpful, thank you! I'll definitely follow these steps. Do you know if they're rolling out all counties at once or doing it in phases? I'm in Los Angeles County if that matters.
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GalacticGuardian
•From what I understand, they're doing a phased rollout by county groups. I don't have the exact schedule, but Los Angeles County will likely be in one of the earlier phases due to its size. The state should send official notices about 30 days before your county's rollout begins.
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Fatima Al-Farsi
my friend in texas got the chip card last month and she said it was actually fine, no problems at all. maybe california will do better than oregon did?? 🤷♀️
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Amara Eze
•That's reassuring to hear! I hope California has a smooth rollout like Texas and not like what happened in Oregon. I'm just going to make sure all my info is updated and maybe stock up a little just in case.
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Leslie Parker
I'm new to CalFresh (just started receiving benefits last month) and this chip card transition has me really anxious too. My family of 4 gets $1,200/month and we can't afford any disruption either. From reading everyone's comments, it sounds like the key things are: 1) Keep your address updated, 2) Activate the new card right away when it comes, 3) Maybe keep some backup food just in case. I'm going to call my county office next week to double-check my address is correct. Has anyone heard if they'll send text or email reminders about the transition, or will it just be regular mail? I sometimes miss mail notifications and I don't want to miss anything important about this.
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Cole Roush
•Welcome to CalFresh! I totally understand your anxiety about this transition - it's scary when you're depending on these benefits to feed your family. From what I've read in the comments here, it sounds like they'll primarily use regular mail for notifications, but I'd recommend signing up for text alerts through BenefitsCal.com if you haven't already. You can also follow your county's social media pages since they sometimes post updates there. Since you're new to the system, definitely call your county office to confirm your address like you planned - it's always better to be proactive with these things. The fact that you're already thinking ahead and preparing shows you're on the right track!
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Mason Davis
I'm also really worried about this transition! I have two young kids and we get $847/month in benefits that we absolutely depend on. After reading everyone's experiences here, I'm going to be extra proactive. I'm planning to: 1) Call my county office this week to verify my address is current, 2) Set up text alerts on BenefitsCal if I haven't already, 3) Start building up a small emergency food supply now (just buying an extra can or box each grocery trip), and 4) take screenshots of my benefit balance before the transition happens. It's frustrating that we have to worry about basic food security during what should be a simple security upgrade, but I'd rather be over-prepared than caught off guard. Has anyone heard if there will be any kind of expedited process if people do run into problems during the rollout?
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CosmicCruiser
•Your preparation plan sounds really smart! I wish I had thought to start building up an emergency food supply early like you're doing. From what I've seen in other threads, some counties do have expedited processes for benefit access issues, but it varies by county. You might want to ask about that when you call to verify your address - specifically ask if they have emergency food assistance or expedited benefit restoration procedures if something goes wrong during the chip card transition. Also, taking screenshots of your balance is brilliant - I'm definitely going to do that too. It's sad that we have to prepare like this for what should be a routine update, but you're absolutely doing the right thing by being proactive!
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Seraphina Delan
I'm also nervous about this chip card rollout! I've been on CalFresh for about 6 months now and my family gets $1,050/month for our household of 4. Reading about Oregon's problems is really concerning. I think I'm going to follow everyone's advice here and call my county office to make sure my address is updated, plus maybe start buying a few extra shelf-stable items each shopping trip just in case there are delays. Does anyone know if we'll be able to use both the old and new cards at the same time during the transition period, or do we have to immediately switch over once we activate the new one? I'm in San Bernardino County if that makes a difference for timing.
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Aria Washington
•From what I've read in the earlier comments, it sounds like there will be a short overlap period where both cards work, but you should activate the new chip card as soon as you get it. @Dmitry mentioned that "old cards will still work for a short transition period" so you should have some buffer time. San Bernardino County will probably be in one of the earlier rollout phases since it's a larger county, so you might get your new card sooner rather than later. Your plan to stock up on shelf-stable items is really smart - I'm doing the same thing after hearing about all these potential issues. Better safe than sorry when it comes to feeding our families!
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Aidan Percy
This whole chip card transition is making me so anxious! I'm a single mom with 3 kids and we get $1,325/month in CalFresh benefits - it's literally what keeps us fed. After reading about Oregon's nightmare rollout, I'm really scared something will go wrong. I'm going to start preparing now by: 1) calling my county office to triple-check my address is correct, 2) signing up for text alerts on BenefitsCal, 3) starting to buy extra canned goods and rice/pasta each shopping trip to build up a small emergency stash, and 4) writing down all the important phone numbers and keeping them handy. It's so stressful that we have to worry about losing access to basic food assistance during what should be a routine security upgrade. Has anyone heard if there will be any kind of hotline or emergency assistance specifically for chip card transition problems? I really hope California learned from other states' mistakes and this goes smoothly for all of us families who depend on these benefits.
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