New EBT 4.0 card not reloaded with CalFresh benefits - how long to wait?

mine took like 3 days to reload but my friend had to wait almost 2 weeks!! so frustrating

This happened to me in February. The 4.0 cards are supposed to have your benefits transfer automatically upon activation, but there's often a delay. If you're past day 3, you should definitely call your county office. Make sure you're checking your balance through the official EBT app or phone line (not the old methods). Sometimes the benefits are there but not showing up on the old balance check systems.

You need to call your county office ASAP. The 4.0 cards have been having synchronization issues in several counties. When you activated, did you get a confirmation number or just the general "Your card has been activated" message? They should be able to manually transfer the benefits, especially if your certification period is current. Bring up that you have children in the household if they try to make you wait - they have 3-day emergency protocols for households with children.

Call ur county worker!! mine took 10 days and i had to call 6 times before someone fixed it!! so mad about the whole system tbh

Have you submitted your SAR7 recently? If you were due for the Semi-Annual Report and didn't submit it, they may have put a hold on your benefits even with the new card. That happened to me and I had to submit my SAR7 before they would release the funds to my new card. Just something to check!

If you're having trouble getting through to the county office (which is pretty common), I'd recommend using Claimyr. I was in the exact same situation with my 4.0 card last month and spent DAYS trying to reach someone. With Claimyr, they got me connected to a live person at the county office in about 15 minutes. They have a video showing how it works at https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 and their website is claimyr.com. The worker was able to manually transfer my benefits to the new card while I was on the phone with them.

my neighbor had this problem too!! she had to go IN PERSON to the county office bcuz they kept saying on the phone that it was a 'technical issue' and needed 'supervisor override' or something. might be faster than waiting on phone

Update us on what happens! The EBT 4.0 rollout has been a mess in many counties. One important thing to know: if they do have to issue emergency benefits because of their error, make sure they give you the full month's amount. Some workers try to prorate it based on the days left in the month, but if it's their system error, you're entitled to the full month's benefits retroactive to your normal issuance date.

UPDATE: Finally got this resolved! I called this morning using the Claimyr service someone recommended, and it actually worked - got through to a real person in about 20 minutes. The worker said there was a 'card synchronization error' that affected several people who got new 4.0 cards. She had to get supervisor approval, but they were able to transfer my full benefits while I was on the phone. Just checked my balance and it's all there! For anyone else having this issue, definitely call and specifically mention it's a '4.0 card synchronization error' - apparently that helps them know exactly what to do.