MOHELA

Can't reach MOHELA? Claimyr connects you to a live MOHELA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the MOHELA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the MOHELA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This might sound crazy, but have you tried faxing your request? I know, I know, what year is it? But sometimes these old-school methods work when everything else fails. 🤷‍♂️

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Ugh, MOHELA. 🙄 More like MO-HELL-a, amirite? Good luck, OP. You're gonna need it.

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LOL 🤣 MO-HELL-a is right! Gonna start using that one

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Am I the only one who thinks its ridiculous that we have to jump through so many hoops just to get OUR OWN payment information? The whole student loan system is a joke 🤡

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Preach! 🙌 It's like they purposely make it difficult so we'll give up and not question anything.

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Totally agree. We need serious reform in how these loan servicers operate. It's a nightmare for everyone involved.

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Have you tried reaching out to your congressperson's office? Sometimes they can help cut through the red tape with federal agencies.

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have u tried checkin ur spam folder? sometimes their emails end up there and u miss important info

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Good thinking, but I've been checking everywhere. No luck so far. 😕

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Oof, MOHELA strikes again. They're the worst. I swear they make things complicated on purpose. Hang in there, OP!

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Anyone else feel like they need a degree in bureaucracy just to navigate the student loan system? And here I thought getting the actual degree was the hard part 🎓🤦‍♂️

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For real! Maybe we should start a class: "Surviving Student Loans 101" 📚💸

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Pro tip: if you're having trouble with MOHELA, reach out to your state's student loan ombudsman. They can sometimes help mediate issues and get things resolved faster.

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I had no idea this was even a thing! Thank you, I'll look into it if I can't get through to them soon.

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Have you checked if your old FedLoan account is still accessible? Sometimes you can still log in and view old statements even after the transfer. Might be worth a shot!

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I hadn't thought of that! I'll give it a try. Thanks for the suggestion!

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Friendly reminder to everyone dealing with MOHELA: DOCUMENT EVERYTHING. Every call, every letter, every email. It's saved my butt more than once when they've messed up my account. Stay vigilant out there, folks! 💪

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This right here is the real LPT. I learned this the hard way after they 'lost' my IDR application twice 🙃

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Yep, I keep a spreadsheet with dates, times, and names of everyone I talk to. It's tedious but necessary with these clowns

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I've been dealing with MOHELA for years now, and honestly, sometimes I feel like I'm screaming into the void. Anyone else just completely burnt out from all this?

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You're not alone. I've cried more times over student loans than I care to admit. This system is broken af.

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Mood. Sometimes I fantasize about winning the lottery just so I can be done with this nightmare 😩

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Hey OP, have you checked if you're eligible for any of the new repayment plans or forgiveness programs? With all the changes lately, you might have some options you didn't know about.

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I haven't! Do you know where I can find reliable info on that? MOHELA's website is... not helpful.

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Check out studentaid.gov - they have the most up-to-date info. Just be prepared to spend some time digging through it all. It's a lot, but worth it if you find something that helps!

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Have you checked if you qualify for PSLF? Might be worth looking into if you work in public service or for a non-profit. Could potentially wipe out your loans after 10 years of payments.

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Thanks for the suggestion! I'm not in public service, but I'll keep that in mind if I ever switch careers.

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Tbh, sometimes I wonder if its easier to just fake my own death and start a new life in Belize 🏝️😂

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lmao mood. but knowing our luck, theyd probably find us there too 💀

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Have you considered reaching out to your congressperson's office? Sometimes they can help cut through the red tape with federal loan servicers.

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I hadn't thought of that! Do they really help with individual cases?

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Yep! Their constituent services can be surprisingly helpful. Worth a shot!

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pro tip: document EVERYTHING. save emails, record calls (if legal in ur state), take screenshots. you never know when youll need proof

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lol good luck. i've been trying to get my loans sorted for months. feels like im just running in circles 🏃‍♂️💨

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Has anyone heard about the new forgiveness programs? I heard Biden was working on something but idk the details

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Last I heard, it got struck down by the Supreme Court. Back to square one I guess 😞

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There's still some targeted forgiveness programs like PSLF and IDR, but yeah, the big blanket forgiveness isn't happening rn

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OP, what type of IDR plan are you on? Some plans have different rules about forbearance.

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I think I'm on REPAYE, but now I'm not even sure. This whole thing is so confusing 😵‍💫

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Anyone else feel like we need a support group for dealing with MOHELA? 😅 This stuff is seriously stressful!

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LOL yes please! I'll bring the wine 🍷

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Count me in! We can all scream into the void together 😂

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