FAFSA signature page keeps freezing - anyone else can't submit?

I had this exact problem last week! The signature page is super glitchy this year. What worked for me was trying at a completely different time of day. I kept trying in the evenings (around 8-10pm) and it always crashed. Then I tried at 6am one morning and it went through immediately. I think their servers get overloaded during peak hours.

ya i had this problem 2 but for me the signature thing worked after i logged out completly and then went back in after like 30 mins. maybe the site just needs a break lol

This is a very common issue with the FAFSA signature page, especially during high-volume periods. Before you try anything else, make sure: 1. You've created an FSA ID for both yourself and your parent/contributor (if you're a dependent student) 2. The SSN, DOB, and name on your FSA ID exactly match what's on your Social Security card 3. Your browser's JavaScript is enabled and up-to-date 4. You're not using any ad-blockers or VPNs that might interfere If all of that checks out, try using the mobile app instead of the website. Many students have reported success with the app when the website is giving them trouble. Also worth noting that the signature page issues often get resolved within 24-48 hours when StudentAid.gov does their regular system maintenance.

i've been trying to sign my fafsa for THREE MONTHS!!! this whole system is such garbage. every year they "improve" it and it gets WORSE. i literally had to drive to my financial aid office at school and they couldn't even help because "it's a federal system issue" 🙄 thanks for nothing!

honestly im about to just give up on financial aid altogether. my cousin didnt even get her SAI score until a MONTH after submitting anyway, and by then all the good scholarships were gone. the whole system is designed to make us fail.

If you've been experiencing this issue persistently, it's definitely time to contact Federal Student Aid directly. Unfortunately, their phone lines are notoriously busy this time of year - I tried calling them about a similar issue and spent 3+ hours on hold before getting disconnected. I recently discovered a service called Claimyr (claimyr.com) that helped me get through to a FAFSA agent within 30 minutes. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent I spoke with was able to manually note my account and guide me through an alternative submission process when I was having signature page issues. Definitely worth considering if you've tried everything else!

This happens every year around this time tbh. I work in our campus financial aid office (student worker) and we get TONS of students coming in with this exact problem. Our advisors usually tell them to: 1. Try really early morning (5-7am) or late night (after midnight) 2. Check if your name has special characters or hyphens (the system hates these) 3. Try incognito mode with ALL extensions disabled 4. If nothing else works, you can request a paper signature page as a last resort Hope that helps!

just wondering did you guys receive your SAI scores yet after submitting? my friend got hers in 3 days but im still waiting after 2 weeks...

UPDATE: It worked!! I followed the advice about trying early morning (set my alarm for 5:30am 😴) and the signature page loaded perfectly with no freezing. Submitted successfully and got my confirmation email! Thank you all so much for your help - especially the tip about trying during off-peak hours. Now fingers crossed I get my SAI calculation quickly!