FAFSA signature page won't let me sign - stuck on final step

I had the exact same problem last week! The signature page kept freezing on me too. Try using Microsoft Edge browser instead - for some weird reason it worked for me when Chrome and Firefox failed. Also, make sure you're using the actual FSA ID username and password that YOU created, not your parent's. Some people mix those up at the signature stage.

sometimes the fsa website timeouts if you take too long between sections. you might need to start over unfortunately happened to me twice this month

This is a known issue with the FAFSA signature page, especially during high traffic periods. Before you restart, try these steps: 1. Make sure you've disabled all browser extensions/add-ons 2. Check that your pop-up blocker isn't preventing the signature window 3. Try using a private/incognito browsing window 4. Ensure your browser is updated to the latest version 5. If you're on campus wifi or public network, try a different connection The signature process requires a secure connection and javascript execution that can be affected by network settings. If none of these work, you can call the Federal Student Aid Information Center at 1-800-433-3243, but expect very long wait times this time of year.

After struggling with the same signature issue, I found a solution that worked for me. I used Claimyr to get through to an actual FSA agent who helped me troubleshoot. They have this service at claimyr.com where they hold your place in line and call you back when an agent is available. Saved me hours of hold time! They had a video showing how it works too: https://youtu.be/TbC8dZQWYNQ The agent told me there was a bug with how certain browser security settings interact with the signature page. The fix ended up being surprising - I had to clear cookies for JUST the studentaid.gov domain, not all cookies. Then log in again from scratch (don't use a saved link in your history). Worked immediately after that.

Y'all are overthinking this. Just wait till midnight when the website traffic is lower and try again. Works every time for me. The FAFSA website can't handle the volume during daytime hours lol

UPDATE: IT WORKED!! I used that Claimyr service and got connected to an agent in about 45 minutes (way better than being on hold forever). The agent had me clear site-specific cookies for studentaid.gov and use a private browsing window in Edge. Then I had to log in with my FSA ID again, navigate to my saved application, and the signature page loaded properly this time! Something about the way my browser was handling the security tokens was messing it up. My application is officially SUBMITTED! Thank you all for the help - especially the specific browser cookie tip. What a relief!

I'm having the EXACT same problem right now but with the PARENT signature part. My dad keeps trying to sign but nothing happens when he clicks. Has anyone had this specific issue with the parent signature portion? Is it the same fix?

Just wanted to add another potential solution for anyone still struggling with this - I work at my college's financial aid office and we've been seeing this signature page issue a LOT this year. One thing that often helps is making sure you're not using any VPN services when trying to sign. The FSA system flags VPN traffic as potentially suspicious and can block the signature process. Also, if you're using a work or school computer, sometimes the institutional firewalls interfere with the secure connection needed for signing. Try using your personal device on your home network if possible. The good news is that your application data IS being saved even when the signature fails, so you won't lose your progress!