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Has anyone else had their reservation cancelled without their permission? I just found out my booking was cancelled and I didn't do it. I'm so frustrated right now. I need to either get a refund or rebook it asap. Any advice on how to handle this when I call customer service? I'm worried they'll give me the runaround.
This happened to me last month! I was able to get it sorted out but it took FOREVER. Be prepared to spend a lot of time on the phone. bring snacks lol ๐ฟ
This is so frustrating! I had a similar issue last year where my hotel booking just disappeared from my account. Turned out it was a system glitch on their end. When you call, make sure to ask them to check their cancellation logs - they should be able to see if the cancellation came from your account or their system. Also, if you booked with a credit card, your card company might be able to help dispute the charge if you don't get satisfaction from customer service. Don't give up - you have rights as a consumer!
Hey everyone, I'm having a nightmare trying to cancel my reservation. I've provided all the information to chat support, but they still can't locate my booking. I don't have the itinerary number either. Any advice on how to get this sorted?
Have you checked your spam folder? Sometimes important emails end up there. Also, try searching your email for 'Expedia' or the hotel/airline name.
If you booked through a travel agent or used a booking site other than Expedia directly, that could be why they can't find it in their system. Also, try checking if you have any text messages from Expedia - sometimes they send booking confirmations via SMS too. Another trick is to check your bank/credit card statement for the exact date and amount of the charge, then ask customer service to search by those details. Hope this helps!
I'm so frustrated right now. I booked 3 non-refundable rooms for a trip and now the hotel is saying they were cancelled. I definitely didn't cancel them! I paid in full already. When I called customer service, their virtual assistant messed everything up. Has anyone else dealt with this? How did you get it fixed? I really need those rooms!
Oh no, this exact thing happened to me last year! The virtual assistant somehow triggered a cancellation when I was just trying to ask a simple question about my booking. What saved me was immediately calling back and asking for the "customer recovery team" - they're specifically trained to handle these AI mishaps. Also, make sure you mention that you have proof of payment and never initiated any cancellation. They can usually see the system logs showing it was an error. Don't give up - you paid for those rooms and they owe you a solution!
Kendall Griffin
how do I reach a live person by phone
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Tom Maxon
AuthorThis link will lead you to Claimyr's phone app. When you place an order, Claimyr will begin for you, get on hold, stay on for you, and then detect when a live person picks up Claimyr will forward a to your phone with the live agent on the line.
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Dyllan Nantx
That sounds really helpful! @Tom Maxon How long does it typically take for Claimyr to get through to a live agent? I ve'been trying to reach Expedia for days about a booking issue and keep getting stuck in endless loops.
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