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Emma Garcia

Why does my weekly benefit amount says $0 for unemployment - Washington ESD account showing zero

I just logged into my Washington ESD account and my weekly benefit amount is showing $0. I filed my initial claim two weeks ago and thought everything was approved but now I'm seeing zero dollars. My claim status still says active but the payment amount is blank. Has anyone else had their weekly benefit amount show $0 even though their claim was supposedly processed? I'm really confused about what this means and whether I should keep filing my weekly claims or if something went wrong with my application.

Ava Kim

This usually happens when your claim is still in adjudication or there's an issue with your wage base period. Check if there are any pending issues in your account that need to be resolved.

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I don't see any pending issues listed. Should I be looking somewhere specific in the Washington ESD portal?

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Ava Kim

Check under 'Correspondence' and 'Issues and Decisions' sections. Sometimes there are items that don't show up on the main dashboard.

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Had the exact same thing happen to me last month. Turned out Washington ESD needed additional wage verification from one of my previous employers. Took 3 weeks to sort out.

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How did you find out that's what they needed? Did they send you a letter or something?

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They sent a request for additional information but it went to my correspondence inbox, not a physical letter. I almost missed it.

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You need to call Washington ESD directly to find out what's going on. The online system doesn't always show everything that's holding up your claim. I spent weeks trying to figure it out online before finally getting through to someone.

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I've been trying to call but keep getting the busy signal or getting disconnected after waiting on hold for over an hour.

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Try using Claimyr to get through to Washington ESD. I found out about it on claimyr.com and they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. It helped me reach an actual person instead of getting hung up on.

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Never heard of that service before. Does it actually work for getting through to Washington ESD agents?

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Sometimes the $0 amount shows up when there's a problem with your base period wages. Did you work in Washington state for the full qualifying period before you filed?

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Yes I worked here for over two years at the same company before getting laid off. My employer said they reported all my wages correctly.

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Then it's probably an adjudication issue or they need to verify something with your employer. You'll need to talk to someone at Washington ESD to get the real reason.

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this happened to my cousin too and it was because she made a mistake on her application about her last day of work or something like that

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I double checked all my dates when I filed. Is there a way to correct information if I made an error?

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Ava Kim

You can request to amend your claim but you'll need to speak with a Washington ESD representative to do that properly.

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Keep filing your weekly claims even with the $0 showing! That's important - don't stop filing just because the amount is zero or you could lose weeks of benefits once they fix whatever the issue is.

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Good point, I'll keep filing them. Just feels weird claiming when it shows zero dollars.

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Definitely keep filing. I stopped for two weeks thinking it was pointless and lost those weeks permanently when my claim got sorted out.

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THE WASHINGTON ESD SYSTEM IS SO BROKEN!!! I've been dealing with this garbage for months and nobody can give me a straight answer about why my benefits are messed up

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I feel you on the frustration but try to stay calm when you talk to them. Getting angry usually makes it take longer to resolve.

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Easy for you to say when you're not stressing about rent money

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Update - I used that Claimyr service someone mentioned and finally got through to Washington ESD. Turns out there was a flag on my account that needed manual review. The agent was able to clear it right away and my benefits started showing the correct amount within 24 hours.

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That's exactly what I need! How much does Claimyr cost to use?

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I don't want to get into pricing details but it was worth it to avoid the endless calling and getting hung up on. Check their website for current info.

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Glad you got it sorted out! Sometimes these account flags are invisible to us but obvious to the agents.

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Ava Kim

For anyone else reading this thread, the most common reasons for $0 weekly benefit amounts are: 1) Claim still in adjudication 2) Wage verification issues 3) Employment separation issues 4) Identity verification problems 5) Outstanding overpayment that needs to be addressed.

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This is really helpful. How can I check if any of these apply to my situation?

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Ava Kim

Log into your Washington ESD account and check every section - correspondence, decisions, payment history. If nothing shows up there, you'll need to call.

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same thing happening to me right now and its been 3 weeks with no answers from Washington ESD

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Three weeks is too long to wait. You need to escalate this by calling or using one of those callback services.

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ive tried calling like 50 times and never get through

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I work at a company that does payroll and we see this sometimes when employers don't report wages correctly to the state. Your employer might need to file a correction with Washington ESD.

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How would I know if that's the issue? Would Washington ESD tell me if my employer's wage reports were wrong?

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They should but sometimes the communication isn't clear. An agent can look up your wage records and tell you exactly what they have on file.

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Another possibility is if you have any kind of pension or severance pay that might be affecting your eligibility. Washington ESD has specific rules about how those payments impact your weekly benefit amount.

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I didn't receive any severance or pension payments. Just got laid off with my final paycheck.

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Then it's probably one of the other common issues mentioned earlier in the thread.

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This whole thread is making me nervous about my own claim that I just filed yesterday. How long should I wait before worrying if my benefit amount shows $0?

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Ava Kim

Give it at least a week for initial processing. If it's still showing $0 after that and you don't see any pending issues, then start investigating.

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Thanks, I'll try to be patient. The whole unemployment process is so stressful.

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Drake

Just wanted to add that if you're on standby status with your employer, your weekly benefit calculation might be different and could show as $0 if you're not eligible for that particular week.

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I'm not on standby, I was permanently laid off. But good to know for others who might be reading this.

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Final update from me - after getting through with Claimyr and having my account reviewed, I found out there was a simple data entry error from when I first filed. The agent fixed it in about 5 minutes and all my back payments were processed. Sometimes these issues that seem complicated are actually quick fixes once you reach the right person.

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That gives me hope! I'm going to try reaching out through that service too since regular calling isn't working.

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Good to hear success stories. The Washington ESD system works but sometimes you need human intervention to get past the glitches.

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Make sure you're checking the right place for your benefit amount. Sometimes people look at the wrong section and think their benefits are $0 when they're actually processed correctly.

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I'm looking at the 'Payment Information' section under my weekly claims. Is that the right place?

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Yes that's correct. If it shows $0 there consistently after filing claims, then there's definitely an issue that needs to be resolved.

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been following this thread and want to say thanks to everyone sharing info. dealing with unemployment stuff is hard enough without having to figure everything out alone

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Totally agree. Forums like this are lifesavers when you're trying to navigate the Washington ESD system.

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One more thing to check - make sure you completed your initial claim interview if one was scheduled. I missed mine and it caused my benefits to be held up with a $0 amount until I rescheduled.

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I don't remember being scheduled for any interview. How would I know if I was supposed to have one?

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It would show up in your correspondence or you would have received a phone call. Not everyone needs an interview but it's worth checking.

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Reading all these responses makes me realize how many different things can cause the $0 benefit amount issue. Really seems like talking to an actual Washington ESD agent is the only way to get a definitive answer about what's wrong with your specific claim.

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Ava Kim

Exactly right. While we can share common causes and experiences, each person's situation is unique and needs individual review by Washington ESD staff.

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Hope you get this sorted out OP. Keep us posted on what you find out - might help other people who run into the same issue.

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Will do! Thanks everyone for all the helpful suggestions. At least now I have a better idea of what might be wrong and how to get it fixed.

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I had a similar situation last year where my weekly benefit amount showed $0 for about 10 days after filing. In my case, it turned out Washington ESD was waiting for employment verification from my previous employer. The frustrating part was that there was no clear indication in my online account about what was holding things up - I only found out when I finally got through to speak with someone. My advice is to be persistent with calling, try calling first thing in the morning when they open, and definitely keep filing your weekly claims even though it shows zero. Once they resolved the verification issue, I received all the back payments I was owed.

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That's really helpful to know! It's so frustrating that the system doesn't give clear updates about what's being verified. Did you have to do anything specific to help with the employment verification process, or did Washington ESD handle it all directly with your employer?

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I'm going through the exact same thing right now! Filed my initial claim about 10 days ago and everything seemed to go smoothly, but when I check my weekly benefit amount it just shows $0. My claim status is active and I've been filing my weekly claims like I'm supposed to, but seeing that zero is really stressing me out. Based on what everyone's sharing here, it sounds like there could be so many different reasons - from wage verification issues to simple data entry errors. I think I'm going to try that Claimyr service that Lucas mentioned since regular calling hasn't worked for me either. It's reassuring to hear that people have gotten this resolved, even if it takes some persistence. Thanks for starting this thread Emma - it's helpful to know I'm not the only one dealing with this frustrating situation!

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I'm in a really similar boat - filed about a week ago and also seeing the dreaded $0. It's such a relief to find this thread and realize this isn't uncommon! The uncertainty is the worst part when you're already stressed about finances. From reading everyone's experiences, it seems like the key things are: 1) Keep filing those weekly claims no matter what, 2) Check every section of your ESD account thoroughly, and 3) Be prepared to call or use a service like Claimyr to actually reach someone. I'm definitely going to try calling early morning like Lucas Bey suggested. Fingers crossed we both get this sorted out soon!

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I'm dealing with this exact same issue right now! Filed my claim about 3 weeks ago and my weekly benefit amount has been stuck at $0 ever since. Like you, my claim shows as active but no payment amount. I've checked my correspondence section multiple times and don't see any pending issues or requests for additional information. It's really frustrating because I can't figure out what's holding it up. I've been continuing to file my weekly claims as everyone suggests, but it feels pointless when nothing is showing up. I think I might need to try that callback service people mentioned or find a way to actually speak with someone at Washington ESD. This whole process is way more complicated than it should be, especially when you're already stressed about finances. Thanks for posting about this - at least now I know I'm not alone in dealing with this problem!

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Three weeks is definitely too long to wait without answers! I'd really recommend trying the Claimyr service that several people mentioned - Lucas Notre-Dame had great success with it and got his issue resolved in just 5 minutes once he reached an agent. It sounds like many of these $0 benefit issues are actually simple fixes that just require human intervention. The fact that your claim shows active is a good sign, so there's probably just some behind-the-scenes verification or flag that needs to be cleared. Don't give up on filing those weekly claims though - you'll want those weeks counted once everything gets sorted out!

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I'm experiencing this exact same issue right now and it's incredibly stressful! Filed my initial claim about 2 weeks ago, everything seemed to process normally, but my weekly benefit amount has been showing $0 the entire time. My claim status says "Active" but there's just nothing in the payment section. I've been diligently filing my weekly claims anyway based on the advice here, but it's nerve-wracking not knowing what's wrong. I've checked my correspondence inbox multiple times and don't see any pending issues or requests for additional information. The uncertainty is really getting to me since I'm already dealing with the stress of being unemployed. Reading through all these responses gives me some hope though - it sounds like many of these cases are actually simple fixes once you can reach an actual person at Washington ESD. I think I'm going to try the Claimyr service that's been mentioned several times since regular calling clearly isn't working for most people. Thanks to everyone sharing their experiences - it really helps to know this is a common issue and that people do get it resolved eventually!

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I'm going through the exact same thing and the stress is real! Filed about 10 days ago and seeing that $0 weekly benefit amount is so disheartening when you're already worried about bills. What I've learned from this thread is that it's actually pretty common and usually fixable - the hard part is just getting through to someone who can identify what's causing the hold-up. I'm planning to try the Claimyr service too since so many people here have had success with it. The most important thing I'm taking away is to absolutely keep filing those weekly claims no matter what the amount shows, because once they fix the issue you'll get all the back payments. Hang in there - sounds like most of these cases get resolved once you can actually talk to an agent!

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I'm going through this exact same nightmare right now! Filed my claim about 6 weeks ago and have been stuck at $0 weekly benefit amount ever since. What's really frustrating is that I've called Washington ESD probably 100+ times and either get a busy signal or sit on hold for hours before getting disconnected. I've checked every single section of my online account multiple times - correspondence, decisions, payment history - and there's absolutely nothing indicating what the problem is. My claim status shows "Active" but that's meaningless when no payments are coming through. I'm definitely going to try that Claimyr service everyone keeps mentioning because this traditional calling approach is clearly not working. The financial stress is getting overwhelming and I just need someone to tell me what's actually wrong with my account. Thanks for posting this Emma - it's both reassuring and depressing to see how common this issue is!

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Six weeks is way too long to be stuck with this issue! I completely understand your frustration - the combination of financial stress and not being able to get through to anyone is maddening. From what I've learned reading through everyone's experiences here, it really does seem like Claimyr might be your best bet at this point since traditional calling clearly isn't working. Lucas Notre-Dame and Lucas Bey both had success stories using that service, and it sounds like once you actually reach a human being, many of these $0 benefit issues turn out to be relatively simple fixes - just invisible system flags or verification holds that agents can clear quickly. The fact that your claim shows "Active" is encouraging because it means you're in the system correctly, there's just some behind-the-scenes issue blocking payments. Definitely keep filing those weekly claims though - you'll want those weeks counted for back pay once this gets resolved!

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I'm dealing with this exact same issue and reading through everyone's experiences here has been incredibly helpful! Filed my claim about 2 weeks ago and have been stuck at $0 weekly benefit amount despite my claim status showing "Active." Like many others, I've tried calling Washington ESD countless times but keep getting busy signals or disconnected after long holds. The uncertainty is really stressful when you're already dealing with unemployment. Based on all the advice shared here, I'm going to: 1) Keep filing my weekly claims no matter what, 2) Try the Claimyr service that Lucas Notre-Dame and others have recommended since regular calling isn't working, and 3) Check every section of my ESD account one more time for any hidden correspondence. It's reassuring to know this is a common issue and that most people do get it resolved once they can reach an actual agent. The stories about simple data entry errors or invisible system flags being fixed in minutes give me hope that my situation might be similarly straightforward once someone can actually look at my account. Thanks to everyone for sharing their experiences - this community support makes the process feel less overwhelming!

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You've got a really solid plan there! I went through something similar a few months back and that three-step approach is exactly what worked for me. The Claimyr service really does seem to be the game-changer based on all the success stories in this thread. One thing I'd add is when you do get through to an agent, have all your information ready - claim number, social security number, employment dates, etc. - because they can often resolve these issues quickly if they have everything they need right away. The waiting and uncertainty is definitely the hardest part, but it sounds like you're taking all the right steps. Keep us posted on how it goes!

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I'm going through this exact same frustrating situation right now! Filed my initial claim about 10 days ago and everything seemed to process smoothly, but when I log into my Washington ESD account, my weekly benefit amount just shows $0. My claim status is "Active" and I don't see any obvious pending issues, but that zero dollar amount is really concerning when you're already stressed about finances. Based on all the helpful responses here, it sounds like this could be anything from a simple data entry error to wage verification issues that aren't visible in the online portal. I've been trying to call Washington ESD but keep getting busy signals or getting disconnected after waiting on hold forever. I think I'm going to try that Claimyr service that several people mentioned since it seems like actually reaching a human being is the key to getting these issues resolved quickly. In the meantime, I'll definitely keep filing my weekly claims as everyone recommends. Thanks for starting this thread Emma - it's such a relief to know this is a common problem and that most people do get it sorted out eventually!

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I'm in the exact same boat as you Grace! Filed about a week ago and seeing that $0 is so nerve-wracking when you need those benefits. What I've gathered from reading through all these responses is that this seems to be a really common issue with Washington ESD - there are so many behind-the-scenes verification processes that can cause delays but don't show up clearly in our online accounts. The Claimyr service definitely seems like the way to go based on all the success stories here. I'm planning to try it too since traditional calling clearly isn't working for most of us. It's frustrating that we have to use a third-party service just to reach our own state agency, but if it works, it works! The most reassuring thing I've learned is that most of these cases turn out to be simple fixes once you can actually speak with an agent. Hang in there and keep filing those weekly claims - sounds like we'll both get this sorted out soon!

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I'm dealing with this exact same issue right now and it's such a relief to find this thread! Filed my initial claim about 2 weeks ago and my weekly benefit amount has been stuck at $0 even though my claim shows "Active." Like so many others here, I've tried calling Washington ESD multiple times but keep getting busy signals or disconnected after hours of waiting. The financial stress is really getting to me since I have bills coming due and no idea when this will be resolved. Reading through everyone's experiences, it's clear that reaching an actual human being is the key to getting these issues fixed quickly. I'm definitely going to try the Claimyr service that Lucas Notre-Dame and others have recommended since traditional calling isn't working. It's encouraging to hear that many of these $0 benefit problems turn out to be simple fixes - data entry errors, system flags, or verification holds that agents can clear in just a few minutes. In the meantime, I'll keep filing my weekly claims as everyone suggests so I don't lose any weeks once this gets sorted out. Thanks to everyone for sharing your experiences - this community support makes dealing with the Washington ESD system feel much less overwhelming!

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I'm going through the exact same thing Ruby! It's so frustrating dealing with Washington ESD's system when you're already stressed about money. What's been most helpful from this thread is learning that this $0 benefit issue is incredibly common and usually gets resolved once you can actually talk to someone. I'm also planning to try Claimyr since the traditional calling route seems impossible. One thing that gives me hope is how many people here reported that their issues were fixed within minutes once an agent could look at their account - often it's just some invisible system glitch or verification hold that we can't see from our end. Definitely keep filing those weekly claims though, because once they fix whatever's wrong, you'll get all that back pay. We'll get through this!

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I'm going through this exact same frustrating situation! Filed my initial unemployment claim with Washington ESD about 5 days ago and everything seemed to process normally, but my weekly benefit amount is showing $0. My claim status says "Active" which is confusing because if it's active, shouldn't there be a dollar amount? I've checked my correspondence section and don't see any pending issues or requests for additional documentation. Reading through all these responses has been really eye-opening - it seems like this $0 benefit issue is way more common than I expected! Based on everyone's advice here, I'm going to keep filing my weekly claims regardless of the zero amount and try to get through to an actual Washington ESD agent. The Claimyr service that several people mentioned sounds like it might be worth trying since regular calling clearly isn't working for most folks. It's both reassuring and frustrating to learn that many of these cases are simple fixes that just require human intervention. Thanks Emma for starting this thread - it's so helpful to know we're not alone in dealing with this confusing system!

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I'm in a very similar situation Sydney! Filed about a week ago and also seeing that confusing $0 amount despite an "Active" status. What I've learned from reading through everyone's experiences here is that this seems to be a widespread issue with Washington ESD's system - there are apparently lots of behind-the-scenes verification processes that can cause delays without any clear communication to us. The most encouraging thing is hearing how many people got their issues resolved quickly once they could actually speak with an agent. I'm also planning to try the Claimyr service since traditional calling seems nearly impossible. The key takeaway seems to be: keep filing those weekly claims no matter what, and be persistent about reaching someone who can actually look at your account. It's frustrating that the system doesn't give us better visibility into what's holding things up!

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I'm experiencing this exact same issue and it's so stressful! Filed my claim about 3 weeks ago and have been stuck at $0 weekly benefit amount despite my claim showing "Active." Like everyone else here, I've tried calling Washington ESD dozens of times but either get busy signals or wait on hold for hours before getting disconnected. What's really frustrating is that there's no clear indication in my online account about what's causing the hold-up - everything looks normal except for that zero dollar amount. Reading through all these experiences has been incredibly helpful though. It seems like this is unfortunately a very common issue with the Washington ESD system, and the consensus is that you really need to speak with an actual agent to get it resolved. I'm definitely going to try the Claimyr service that Lucas and others have recommended since traditional calling clearly isn't working. The success stories about simple fixes that take just minutes once you reach someone give me hope that my situation might be similarly straightforward. In the meantime, I'll keep filing my weekly claims as everyone suggests - don't want to lose those weeks once this gets sorted out. Thanks to everyone for sharing their experiences and advice!

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