Washington ESD claim showing active issues - why does my unemployment claim say this?

Active issues usually means your claim is under review for some reason. Could be anything from ID verification to work separation issues. Did you quit your last job or were you laid off?

I had active issues for 3 weeks and it turned out to be an identity verification thing. They never sent me any notification about what documents they needed, I had to call and find out.

Active issues can be triggered by several things: 1) Employer dispute of your claim 2) Income verification problems 3) Identity verification needed 4) Job separation issues 5) Previous benefit year complications. The frustrating part is Washington ESD doesn't always tell you which specific issue is causing the hold.

OMG same thing happened to me last month!! Active issues with no explanation anywhere. Turns out my previous employer contested my claim saying I quit when I was actually fired. Had to provide all kinds of documentation to prove they were lying.

Check your correspondence inbox on the Washington ESD website. Sometimes they send letters there that explain what the active issue is about. Also check your physical mail - they might have sent something there too.

Pro tip: keep filing your weekly claims even with active issues. If you stop filing, you could miss out on back pay once the issues get resolved. The claims will just stay pending until they clear the review.

The whole active issues thing is just Washington ESD's way of delaying payments and hoping people give up. They create these mysterious holds and make it impossible to find out what's actually wrong. It's all about making the process as difficult as possible.

I work with unemployment issues and active issues typically fall into a few categories. Without being able to see your specific case, common ones are: employer response pending, wage verification, identity confirmation, or separation circumstances review. Each type requires different documentation to resolve.

been there! mine said active issues for a month before i found out it was because my employer hadn't responded to their request for information. once they finally heard back from the company everything got approved retroactively

Same boat here. Filed 3 weeks ago, active issues, no explanation. The uncertainty is killing me because I need to know if I should be looking for temporary work or waiting for benefits. Why can't they just tell us what the problem is?

I had active issues that turned out to be a simple address verification. They needed me to confirm my mailing address matched what they had on file. Took 5 minutes to fix once I finally got through to someone, but took weeks to figure out that was the problem.

Try logging in at different times of day to see if any additional information appears. Sometimes the system updates overnight and you might see more details about what's causing the active issues flag.

Whatever you do, don't stop filing your weekly claims! I cannot stress this enough. Even with active issues, you must continue filing to preserve your eligibility for back pay once the issues resolve.

The active issues thing is so vague and unhelpful. Mine showed that for 2 months before I finally got answers. Turned out to be a wage discrepancy that required my employer to submit corrected information. The whole time I thought it was something I had done wrong.

Check if you have any correspondence in your online account under the Messages section. Sometimes they send internal messages that explain what additional info they need, but the notifications don't always work properly.

My claim had active issues because I had worked in multiple states and they needed to coordinate with the other state's unemployment office. That took forever to sort out but eventually got resolved with back pay for all the delayed weeks.

The fact that they can put a hold on your entire livelihood and not even tell you why is absolutely ridiculous. How are people supposed to fix problems they don't know exist?

Keep trying to call even though it's frustrating. The early morning hours right when they open tend to have slightly better luck getting through. Also try calling right after lunch break around 1pm.

Update us when you find out what the active issues were about! I'm curious because I might be dealing with the same thing soon. My claim just got filed and I'm worried about running into similar problems.

Don't give up! I know it's incredibly frustrating but most active issues do eventually get resolved. The system is slow and communication is terrible, but keep filing your weekly claims and keep trying to get through to someone who can give you specifics about your case.

I'm dealing with the exact same thing right now! Filed my claim 3 weeks ago and it's been showing "active issues" ever since with zero explanation. I've tried calling dozens of times but can never get through. The most frustrating part is not knowing if it's something simple I could fix myself or if it's completely out of my hands. I'm going to try some of the suggestions here like checking at different times of day and looking more carefully through all the message sections. Really hoping this gets resolved soon because I'm running out of savings.