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ESD shows weekly benefit amount but all claims stuck as $0 pending - eligibility confusion

I'm so frustrated with this ESD process! I applied for unemployment about 3 weeks ago and my account now shows a weekly benefit amount (WBA) under the "manage my active UI claim" section, which got my hopes up. But when I click to view my weekly claims history, every single week I've filed shows "$0" and "pending" with a note saying they're still determining if I'm eligible for benefits. Does having a WBA listed mean I'm approved, or not? Why would they calculate and display a benefit amount if I'm not eligible? I've filed 3 weekly claims so far and haven't received a penny. Is this normal or did something go wrong with my application? Bills are piling up and I'm getting really anxious about this whole situation.

Chris Elmeda

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That's actually quite normal in the ESD process, even though it's super confusing. The system calculates your potential WBA based on your work history, but that doesn't necessarily mean you're fully approved yet. They're likely still in the verification/adjudication phase where they confirm details with your former employer or check other eligibility factors. The $0 pending status will remain until they complete that process. Have you received any correspondence in your ESD account inbox? Sometimes there are letters requesting additional information that need your response.

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Thanks for explaining! I checked my ESD inbox and there's nothing there asking for more info. How long does this verification phase usually take? It feels like I'm in limbo.

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Jean Claude

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omg same thing happening 2 me right now!! been 4 weeks with the stupid $0 pending thing. called esd like 30 times and can never get thru. this is a JOKE

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Charity Cohan

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It's extremely frustrating, I know. The ESD phone system is completely overwhelmed. I was in the same situation last month and finally got through using Claimyr (claimyr.com). They basically hold your place in line and call you when an ESD agent is available. Saved me days of redial hell. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. My adjudication was resolved in 48 hours once I actually spoke to someone who could see what was causing the hold.

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Josef Tearle

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This is exactly why the unemployment system needs a complete overhaul!! They design these confusing systems ON PURPOSE to discourage people from collecting benefits they're ENTITLED to. I went through this in January - they showed a benefit amount but kept me pending for SEVEN WEEKS before finally approving and paying everything retroactively. No explanation, no apology, nothing. Just suddenly money appeared. The whole system is designed to frustrate us into giving up.

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Shelby Bauman

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i don't think its on purpose they just dont have enough ppl working there...my cousin works for esd and says theyre super understaffed and the old computer systems keep breaking down

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Quinn Herbert

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This happened to me too! I was in exactly this situation for about 5 weeks. Here's what I learned: The WBA showing up means your wages qualify you for *that amount* IF you're deemed eligible. But there are other eligibility factors they're still evaluating - like reason for separation, able and available status, job search compliance, etc. What ended up happening in my case was that my former employer contested my claim (I didn't even know this until later). Once ESD completed their investigation, they approved me and paid all backdated weeks at once. A few tips: 1. Keep filing your weekly claims no matter what 2. Double-check your Notices/Letters tab, not just inbox 3. Make sure you're completing and documenting your 3 job search activities each week 4. If it goes beyond 4-5 weeks, try contacting your state representative's office - they can sometimes help expedite Good luck! The waiting is awful but keep at it.

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Thank you for such detailed advice! I didn't even think about checking the Notices tab separately from the inbox - will do that right away. Did you have to do anything special to get the backdated payments once you were approved? Or did they just automatically pay all the weeks you'd claimed while waiting?

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Salim Nasir

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you do know you have to do those job search activities every week right? if you didnt do that theyll deny you no matter what the wba says

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Yes, I've been doing my 3 job search activities every week and documenting them in the system when I file my weekly claim. That's not the issue - they're just still deciding if I'm eligible at all.

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Quinn Herbert

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To answer your follow-up question - once I was approved, they automatically paid all the weekly claims I had filed while waiting. Just make sure you're answering all the weekly claim questions accurately. One mistake that trips people up is the "able and available" question - if you say you weren't available for work during any day of the week (like if you were sick or out of town), they may reduce or deny payment for that week.

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That's really helpful to know! I've been careful with the weekly questions but I'll double-check everything. Fingers crossed they approve mine soon and pay the back weeks like they did for you.

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Shelby Bauman

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my benfit amount showed for like 2 month before i got paid!!!! its crazy how long it takes but dont give up

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Josef Tearle

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TWO MONTHS?? That's absolutely unacceptable! People have bills to pay and food to buy. This system is BROKEN beyond belief. Did they at least pay you for all those weeks once they finally approved you?

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Jean Claude

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hey @profile1 thx for the claimyr tip! just tried it and got through to ESD in like 25 min after trying for WEEKS on my own!! agent said my claim was stuck in identity verification and she fixed it on the spot!

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Charity Cohan

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Great to hear! That's exactly what happened with me too. Sometimes these claims just need a human to look at them and push them through the system. Glad it worked out for you!

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Chris Elmeda

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One thing to add - check your spam folder for emails from ESD. Sometimes they send requests for additional information through email as well as your ESD account, and those emails frequently get filtered as spam. Missing a request for information can significantly delay your claim processing.

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Thanks for the reminder! Just checked my spam folder and there actually WAS an email from ESD from last week! It was just a general update about my claim being processed, but I'll make sure to check spam regularly now.

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