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NebulaNinja

Where to file unemployment benefits in Washington - ESD website confusing

I got laid off yesterday and need to figure out where to file unemployment benefits. I've been looking at the Washington ESD website but it's really confusing with all the different login portals. There's SecureAccess Washington, eServices, and some other links. Which one do I actually use to start my claim? I don't want to mess this up since I need to get benefits started as soon as possible. My employer said something about waiting a week but I'm not sure if that's right either.

You file your initial claim at secure.esd.wa.gov - that's the main Washington ESD portal. You'll need to create a SecureAccess Washington (SAW) account if you don't have one already. Don't wait to file, you should apply as soon as possible after your last day of work. The waiting week was eliminated in Washington so you can get paid starting your first week of unemployment.

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Thanks! So I go to secure.esd.wa.gov and create the SAW account there? Do I need any specific documents before I start?

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Yes, have your Social Security card, driver's license, and employment history for the last 18 months ready. You'll need employer names, addresses, dates of employment, and reason for separation.

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Perfect, I have all that info. Going to start the application now.

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Just make sure you're on the right website - there are fake unemployment sites that try to steal your info. The official Washington ESD site is esd.wa.gov and the filing portal is secure.esd.wa.gov. I almost got scammed last year by a site that looked official but wasn't.

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Good point, I'll double check the URL. How can you tell if it's the real site?

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Look for the .wa.gov domain and make sure there's a security certificate (the lock icon in your browser). The real site will never ask for payment to file a claim.

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I filed my claim last month and had trouble getting through on the phone when I had questions. If you run into issues reaching Washington ESD, I found this service called Claimyr at claimyr.com that helped me get connected to an actual agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Made the whole process much less stressful.

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That's interesting, I'll bookmark that just in case. Hopefully I won't need it but good to know there are options if I can't get through.

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How much does that service cost? I've been trying to reach Washington ESD for weeks about my adjudication.

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I don't remember the exact cost but it was worth it for me to avoid the frustration of calling dozens of times. Check their website for current pricing.

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The Washington ESD website can be really slow and buggy, especially on Sundays when everyone's filing their weekly claims. If you get error messages, try again later or use a different browser. I had to switch from Chrome to Firefox to get my application to go through.

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Good tip about trying different browsers. I'll start with Chrome but switch if I have problems.

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Yeah the site crashes a lot. I usually try to file my weekly claims on weekdays to avoid the weekend rush.

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After you file your initial claim, you'll need to file weekly claims every week to get paid. Don't forget to do your job search activities too - Washington requires 3 job search activities per week. Keep detailed records of everything you do.

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What counts as a job search activity? Just applying for jobs or other things too?

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Job applications, networking events, career fairs, informational interviews, updating your resume, taking online courses related to your field. Just make sure you can document what you did and when.

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I thought it was only 2 job search activities per week?

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It's 3 per week in Washington. You might be thinking of a different state.

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Make sure you answer all the questions honestly when you file. Washington ESD will verify your information and if they find any discrepancies, your claim could get held up in adjudication for weeks. I learned this the hard way.

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What kind of things do they verify? Just employment history or other stuff too?

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They verify your wages with employers, check if you're eligible for benefits, and sometimes investigate the reason you left your job. Just be truthful about everything.

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If you were laid off, make sure you have documentation from your employer about the layoff. Sometimes Washington ESD needs proof that it wasn't a quit or termination for misconduct. An email or letter from HR can be helpful.

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I got a formal layoff notice, so I should be good there. Thanks for the reminder to keep that handy.

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Yes, definitely keep any severance paperwork too. That can affect when your benefits start.

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Don't be discouraged if your claim goes into adjudication - it's pretty common and doesn't necessarily mean there's a problem. Washington ESD just needs to review certain types of claims. Mine took about 3 weeks to clear.

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What triggers adjudication? Is there anything I can do to avoid it?

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Lots of things can trigger it - job separation issues, wage discrepancies, eligibility questions. Just answer everything accurately and you should be fine.

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The Washington ESD customer service is pretty bad tbh. I've been on hold for hours multiple times. That Claimyr service someone mentioned earlier actually sounds useful - might try that next time I need to reach them.

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I used Claimyr last week and it worked great. Got connected to an agent in about 10 minutes instead of spending all day calling.

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These services seem sketchy to me. Why not just keep trying to call yourself?

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Because I tried calling for 2 weeks straight and never got through. Sometimes you need help from a real person and this was the only way I could reach Washington ESD.

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Register for WorkSourceWA too - it's required for most unemployment claimants in Washington. You can do it at worksourcewa.com. They have job search resources and sometimes you need to show you're actively looking for work through their system.

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Is that separate from the unemployment application or part of it?

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It's separate. You'll register on their site and then sometimes Washington ESD will require you to use it for job search activities.

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Make sure you file your weekly claims on time every week. If you miss a week, you might not be able to get paid for that week even if you were eligible. Set a reminder on your phone or something.

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When do the weekly claims open up? Is it the same time every week?

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They open on Sunday mornings and you have until Saturday night to file for that week. I usually do mine on Monday to avoid the weekend rush.

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If you get confused about anything during the application process, there are some decent YouTube videos that walk through the Washington ESD filing process step by step. Helped me when I was confused about the work search requirements.

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Good idea, I'll look those up. Visual guides are always helpful for online applications.

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Yeah I watched a few of those too. Just make sure they're recent because Washington ESD changes their website layout sometimes.

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One thing that helped me was having all my employment info organized before I started. I made a spreadsheet with employer names, addresses, phone numbers, start/end dates, and supervisors. Made the application go much faster.

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Smart idea, I'll do that tonight. Better to be over-prepared than scrambling for information in the middle of the application.

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I wish I had done that. I kept having to stop and look up old employer information. Took me like 3 hours to complete the application.

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Remember that you can't collect unemployment benefits for the same week that you work full-time. If you get a temporary job or do any freelance work, you need to report that income on your weekly claim. Washington ESD will reduce your benefits based on how much you earned.

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What if I just work a few hours part-time? Do I still need to report that?

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Yes, you need to report ALL income, even if it's just a few hours. They'll calculate a partial benefit amount based on what you earned.

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If you have any issues with your claim or questions about eligibility, Washington ESD has local offices but they're usually pretty busy. The online system is really your best bet for most things, but sometimes you need to talk to someone. That's where services like Claimyr can be helpful for getting through.

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Are the local offices taking walk-ins now or do you need appointments?

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I think most require appointments now. Check the Washington ESD website for your local office's current policy.

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Just wanted to add that if you're filing right after a layoff, you might be eligible for benefits immediately. The waiting week was eliminated in Washington, so you can potentially get paid for your first week of unemployment if you file quickly and meet all the requirements.

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That's great to hear. I was worried about having to wait a full week before getting any benefits.

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Yeah, Washington is better than a lot of states in that regard. Just make sure you file your weekly claims on time to keep everything moving.

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