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Amara Adebayo

How do I file unemployment online through Washington ESD website?

I just got laid off from my warehouse job last week and need to file for unemployment benefits. I've been trying to figure out how to file unemployment online but the Washington ESD website is confusing me. I found secure.esd.wa.gov but I'm not sure if that's the right place to start a new claim. Do I need to create an account first? And what information should I have ready before I start filling everything out? I've never done this before and really need to get this right the first time.

Yes, secure.esd.wa.gov is the correct website for filing your initial unemployment claim in Washington. You'll need to create a SecureAccess Washington (SAW) account first if you don't already have one. Have your Social Security number, driver's license, and employment history for the last 18 months ready including employer names, addresses, dates of employment, and reason for separation.

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Thanks! Do I need exact dates or can I estimate? I worked at a few different places over the past year and half.

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Try to be as accurate as possible with dates. Washington ESD will verify your employment history, so close estimates are better than wild guesses. Check old pay stubs or tax documents if you have them.

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Make sure you file as soon as possible! There's a waiting week in Washington but your claim starts from the date you file, not when you lost your job. I waited too long and lost out on benefits I could have gotten.

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Good to know! I'll file today then. Is there a specific time of day that's better for the website?

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Early morning or late evening seem to work better. The site gets really slow during business hours.

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The online application process usually takes 30-45 minutes if you have all your info ready. After you submit, you'll need to file weekly claims every Sunday to continue getting benefits. Also, you'll need to register with WorkSource Washington and do job searches - they'll tell you the requirements after your claim is processed.

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What happens if I make a mistake on the application? Can I fix it later?

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You can contact Washington ESD to make corrections, but it's better to be careful the first time. Double-check everything before submitting.

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Just went through this process last month and it was a nightmare trying to reach anyone at Washington ESD when I had questions. The phone lines are always busy and they don't return messages. I ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual person. They have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works.

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How much does that cost? I'm already tight on money.

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It was worth it for me to get my questions answered quickly instead of waiting weeks. The peace of mind was valuable when I was stressed about my claim.

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I've heard of Claimyr but never tried it. Did they actually help you resolve your issue?

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Yeah, they got me connected to someone who explained why my claim was taking so long. Turned out I just needed to submit one more document.

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ugh the washington esd website is terrible... crashed on me three times when i was trying to file. finally got through but then my claim got stuck in adjudication for weeks with no explanation!

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What's adjudication? That sounds scary.

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Adjudication is when Washington ESD needs to review something about your claim before they can approve it. Could be employment verification, reason for separation, or other eligibility issues. It's normal but can take time.

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yeah it took 5 weeks for mine to get resolved. no one could tell me why it was taking so long

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Pro tip: Save copies of everything you submit and take screenshots of each page as you go through the application. If something goes wrong, you'll have proof of what you submitted.

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That's smart, I wouldn't have thought of that. Should I print them out too?

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Digital copies are usually fine, but printing important stuff doesn't hurt. Just make sure you can access the files later.

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One more thing - make sure you're eligible before filing. You need to have worked enough hours and earned enough wages in your base period (first 4 of the last 5 completed quarters). If you were fired for misconduct or quit without good cause, you might not qualify.

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I was laid off because they eliminated my position, so that should be okay right?

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Yes, layoffs due to lack of work are typically eligible. Just make sure you report it accurately on your application.

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Also don't forget you have to be actively looking for work once you start getting benefits. They require 3 job search activities per week and you need to keep a log of what you did.

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What counts as a job search activity?

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Applying for jobs, attending job fairs, networking events, interviews, creating profiles on job sites. WorkSource Washington will give you the full list of approved activities.

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Be prepared for the process to take longer than you expect. Even when everything goes smoothly, it can take 2-3 weeks to get your first payment. Have a backup plan for expenses in the meantime.

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Ugh, I was hoping to get something sooner. I have rent due next week.

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I know it's tough. Look into local assistance programs and food banks while you wait. Many communities have emergency rent assistance too.

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Whatever you do, don't give up if the website is slow or crashes. Keep trying. I filed at like 2am and it went through fine. The system is just overloaded during peak hours.

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Good to know! I'll try again tonight if I have trouble.

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Make sure your browser is updated and disable any ad blockers while you're on the Washington ESD site. I had issues with the forms not submitting properly until I turned off my ad blocker.

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I wouldn't have thought of that either. Thanks for the tip!

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I just filed mine last week and it was pretty straightforward once I got started. The hardest part was remembering all my previous job details. Take your time and don't rush through it.

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How long did it take you to complete the whole application?

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About 40 minutes, but I had to look up some employer information which slowed me down.

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After you file, you'll get a determination letter in the mail or in your online account. Don't ignore it! It tells you if you're approved and how much you'll get per week.

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How do I know if I'm getting the maximum amount?

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Your weekly benefit amount is based on your earnings during the base period. Washington ESD calculates it automatically - it's usually around 60% of your average weekly wage up to the state maximum.

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If you have any issues during the application process, there's also a customer service chat option on the website. It's not always available but sometimes it's faster than calling.

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I didn't see a chat option when I looked. Is it on the main page?

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It's usually in the bottom right corner of the screen, but it's only available during certain hours and when they have staff available.

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my friend used claimyr too when she couldn't get through to anyone at washington esd. she said it was super easy and they got her connected to someone who helped explain why her weekly claims kept getting denied. definitely worth checking out if you run into problems

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Seems like a lot of people have had good luck with that service. I'll keep it in mind if I have trouble.

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Don't forget to check your spam folder for emails from Washington ESD after you file. Sometimes their notifications end up there instead of your inbox.

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Good point! I'll make sure to add their email to my contacts.

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The waiting week thing is important to understand - you won't get paid for your first week of unemployment even if you're approved. It's just how the system works in Washington.

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So if I file this week, I won't get paid for this week at all?

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Right, your first week is unpaid. You'll start getting benefits for the second week if you're approved and continue filing weekly claims.

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Keep your login info somewhere safe after you create your account. You'll need to log in every week to file your weekly claim, and if you get locked out it can be a pain to get back in.

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What happens if I forget to file a weekly claim?

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You can usually file late claims but you might lose that week's benefits depending on how late you are. It's better to set a reminder and file on time every week.

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If you're getting severance pay or have other income, make sure you report it when you file. Washington ESD will find out anyway and it's better to be upfront about it from the start.

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I might get a small severance check next month. Do I report that now or when I actually get it?

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Report it when you actually receive it, not when you expect to get it. But definitely report it when you do your weekly claim that week.

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Last thing - don't panic if your claim goes into adjudication or if there are delays. It's frustrating but the system is backed up and these things happen. Just keep filing your weekly claims and be patient.

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Thanks everyone for all the advice! I feel much more prepared to file now.

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Good luck with your claim! Come back and let us know how it goes.

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