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Anastasia Kozlov

What does disqualified week mean on Washington ESD unemployment claim?

I was checking my weekly claim status on the Washington ESD website and it shows one of my weeks as 'disqualified' but I have no idea what that means. I've been filing my weekly claims on time and doing my job searches like I'm supposed to. Does this mean I won't get paid for that week? How do I find out why it happened and can I fix it?

A disqualified week means Washington ESD determined you weren't eligible for benefits during that specific week. Common reasons include not being able and available for work, not meeting job search requirements, or earning too much from work. Check your account for any correspondence that explains the specific reason.

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I don't see any messages in my account explaining it. Should I call them to find out what happened?

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Yes, you should definitely call to get the specific reason. The disqualification should have an explanation somewhere in your account or they should have mailed you a determination letter.

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this happened to me too last month, turned out I forgot to log one of my job searches that week and they disqualified me for not meeting the requirement

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Oh no, I wonder if that's what happened to me. I thought I did all my job searches but maybe I missed documenting one properly.

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yeah you can appeal it if you actually did the job searches, just have to prove you did them even if you didn't log them right

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I've been trying to reach Washington ESD for weeks about a similar issue but their phone lines are always busy or I get disconnected. It's so frustrating when you need answers about your claim status. I recently found this service called Claimyr at claimyr.com that actually helps you get through to ESD agents. They have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works. Might be worth checking out if you can't get through on your own.

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Thanks for the suggestion! I'll look into that because I really need to talk to someone about this disqualification.

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Never heard of that service before but honestly anything is better than sitting on hold for hours just to get hung up on

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Disqualified weeks don't automatically mean you did something wrong. Sometimes it's a system error or a misunderstanding about your availability. The key is to get the determination letter that explains the exact reason. You have 30 days from the date of the determination to file an appeal if you disagree with their decision.

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Good to know about the 30 day appeal window. I haven't received any determination letter yet though.

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Check your online account thoroughly - sometimes the determination shows up there before the physical letter arrives. Also check that your address is current with ESD.

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I had a disqualified week that was totally wrong and I appealed it successfully. Just make sure you have documentation to support your case.

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THE WASHINGTON ESD SYSTEM IS SO BROKEN!!! They disqualify people for the dumbest reasons and then make it impossible to get through to them to fix it. I've been fighting a disqualification for 6 weeks now and still haven't talked to a human being. This is people's LIVELIHOOD we're talking about!

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I feel your frustration but getting angry doesn't help solve the problem. Focus on gathering your documentation and following the proper appeal process.

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Easy to say when it's not YOUR rent that's due and you can't get answers about why they stopped your benefits

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Common reasons for disqualified weeks include: 1) Not completing required job search activities, 2) Not being available for work during that week, 3) Refusing suitable work, 4) Earning wages that exceed your weekly benefit amount, 5) Not reporting work or wages correctly. Each has different appeal processes and requirements.

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This is really helpful. I think it might be the job search thing because I had trouble with the WorkSource website that week.

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Technical issues with WorkSource can sometimes be used as valid reasons in an appeal, especially if you can document the problems you experienced.

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same thing happened to my brother, he worked a few hours that week and forgot to report it properly on his weekly claim. They disqualified the whole week instead of just reducing his benefits

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I didn't work at all that week so it's definitely not a wage reporting issue for me.

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probably the job search requirement then, that seems to be the most common reason lately

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Update on the Claimyr service I mentioned - I actually used it yesterday and got through to an ESD agent in about 20 minutes. They were able to explain my claim issue and start the process to fix it. Worth the cost to actually talk to someone who can help rather than guessing what went wrong.

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That's encouraging! I'm definitely going to try it if I can't figure out this disqualification issue.

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How much does it cost? Seems too good to be true that they can actually get you through

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I'd rather not discuss pricing here but check their website. For me it was worth it to get answers instead of spending weeks wondering what happened to my benefits.

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I work in HR and see this a lot with our laid-off employees. Most disqualified weeks are due to incomplete job search logs or not being available during the entire week. Washington ESD requires very specific documentation and any gaps can trigger a disqualification.

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What kind of documentation do they want for job searches? I've been keeping track but maybe not in the right way.

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You need employer name, position applied for, date of application, and method of contact for each job search. Plus you need the minimum number required per week based on your benefit level.

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been there done that with disqualified weeks. usually takes forever to get it sorted out but you absolutely should appeal if you think its wrong. dont let them keep your money if you earned it

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How long did your appeal take to get resolved?

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bout 8 weeks total but i got all the back pay once they approved it

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Check if you marked yourself as unavailable for work on that weekly claim. I accidentally clicked the wrong box once and got disqualified. Simple mistake but creates a big headache to fix.

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I always double-check those questions but I'll go back and look at that specific week's claim to be sure.

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Good idea. Those yes/no questions are easy to mess up and they have big consequences.

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The worst part about disqualified weeks is they don't always tell you right away. Sometimes you find out weeks later when you're wondering why your payment was less than expected. Washington ESD really needs to improve their communication.

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Agreed, the whole system feels like it's designed to confuse people rather than help them.

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That's exactly what happened to me - I just noticed it now when checking my payment history.

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Pro tip: Always print or screenshot your weekly claim confirmations. If there's ever a dispute about what you reported, having that documentation can save you a lot of trouble during the appeal process.

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Great advice, I'll start doing that going forward. Wish I had thought of it earlier.

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I keep a whole folder of all my unemployment paperwork. You never know when you'll need to prove something.

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If it makes you feel any better, disqualified weeks are pretty common and most people get them reversed if they have a legitimate reason. The key is not to panic and follow the proper procedures to contest it.

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Thanks, that does make me feel a bit better. I was worried I had done something really wrong.

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Most of the time it's just a misunderstanding or missing documentation. Stay organized and be persistent.

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Another option is to contact your local WorkSource office. They sometimes have direct lines to ESD or can help you understand what went wrong with your claim. Plus they're usually easier to reach than the main ESD phone lines.

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I didn't know WorkSource could help with this kind of issue. I'll give them a call too.

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Yeah, they deal with this stuff all the time and can often clarify things faster than going through the main ESD system.

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Just wanted to follow up - I mentioned Claimyr earlier and wanted to say they were able to get me connected to an ESD specialist who walked me through exactly why my week was disqualified and how to fix it. Sometimes paying for help is worth it when you're stuck in the system.

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I think I'm going to try them next. I've been going in circles trying to figure this out on my own.

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Sounds like a useful service. Anything is better than the endless hold music from ESD's regular phone line.

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Make sure you keep filing your weekly claims even while you're dealing with the disqualified week. Don't let other weeks get messed up while you're trying to fix this one issue.

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Good point, I hadn't thought about that. I'll make sure to keep up with my regular weekly claims.

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Right, one problem doesn't need to become multiple problems. Keep everything else current while you work on the appeal.

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Document everything from this point forward - when you called, who you talked to, reference numbers, etc. If this goes to an appeal hearing, having detailed records will help your case significantly.

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Starting a log right now. Thanks for all the helpful advice everyone, I feel much more prepared to handle this now.

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You're welcome! Most people get through these issues fine once they understand the process. Good luck!

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