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Amina Diop

What does disqualification week mean for Washington ESD unemployment benefits?

I'm totally confused about something on my Washington ESD account. I see 'disqualification week' listed for one of my weekly claims but I have no idea what this means. Does this mean I won't get paid for that week? I reported everything correctly - worked 15 hours that week and reported it when I filed my weekly claim. The rest of my weeks show as paid. Can someone explain what a disqualification week is and if I should be worried about it?

A disqualification week means Washington ESD determined you weren't eligible for benefits that specific week. Common reasons include working too many hours (over 32), not being available for work, or not meeting job search requirements. Since you worked 15 hours, that's not the issue. Did you mark yourself as unavailable for work that week for any reason?

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I don't think so... I mean, I was available except for the hours I was working. Maybe I clicked something wrong when filing?

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Check your job search log for that week too. If you didn't have the required 3 job contacts, that could trigger a disqualification.

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A disqualification week means Washington ESD determined you weren't eligible for benefits for that specific week. This could happen if you worked too many hours, earned too much money, weren't available for work, or didn't meet job search requirements. Check your correspondence in your SecureAccess Washington account - they should have sent you a determination letter explaining the reason.

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I checked and there's a letter saying I didn't report work earnings properly for that week. I thought I did everything right though.

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That's a common issue. Even part-time work or gig work needs to be reported. You can appeal the disqualification if you believe it was incorrect.

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same thing happened to me last year, one week just randomly got disqualified and I never figured out why. tried calling washington esd like 50 times but could never get through to anyone

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You really need to get through to someone at Washington ESD to understand the specific reason. I had success using Claimyr to get connected - it's a service that calls for you and gets you through to an actual agent. Check out claimyr.com, they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

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same thing happened to me but it was because i missed reporting some door dash earnings from a weekend. the disqualification week just means you dont get paid for that one week, it doesnt mess up your whole claim

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That's exactly what happened to me! I did some freelance work and thought I reported it correctly but apparently I messed up the dates.

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There are several reasons Washington ESD might disqualify a week: 1) You worked more than full-time hours (32+), 2) You weren't available for work (sick, traveling, etc.), 3) You didn't complete required job search activities, 4) You refused suitable work, or 5) There was an issue with your work separation. For just one week, it's probably #2 or #3.

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This is really helpful, thank you! I'm going through my calendar for that week to see if I was sick or something.

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Don't forget about holidays too - if you marked yourself as not looking for work because of a holiday, that can cause a disqualification week.

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UGH the Washington ESD system is so confusing! I had three disqualification weeks in a row and panicked thinking I'd lose all my benefits. Turns out I just wasn't logging my job searches correctly in WorkSourceWA.

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Wait, you have to log job searches in WorkSourceWA too? I thought just reporting them when filing weekly claims was enough.

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You need to maintain your job search log in WorkSourceWA AND report the activities when filing your weekly claim. Both are required for Washington ESD.

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exactly! took me forever to figure that out, nobody explains it clearly

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You can appeal a disqualification week if you believe it was issued in error. You'll need to request an appeal through your Washington ESD account within 30 days. Make sure you have documentation showing you met all requirements that week.

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Good to know there's an appeal process! I'm still trying to figure out what caused it first though.

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Don't panic about disqualification weeks - they're pretty routine. I've had several over the past year for various reasons (missed job contacts, vacation week where I wasn't available, etc.). As long as you keep filing your weekly claims and meet requirements going forward, it won't impact your future benefits. Just make sure to be extra careful with your reporting.

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How many job contacts do we need to report each week? I keep seeing different numbers.

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It's 3 job search activities per week in Washington. You log them in WorkSourceWA.

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check your correspondence in your esd account, they usually send a letter explaining why the week was disqualified. look under 'letters and notices' or whatever they call it now

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Just checked and there's no letter about it. That's weird right?

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Sometimes the letters are delayed or don't generate properly. Another reason you really need to talk to an agent to get the specific reason.

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I had this issue and couldn't get through to Washington ESD to get clarification for weeks. Finally used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. The agent was able to explain exactly why I got the disqualification and what I needed to do to avoid it in the future.

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How much does that cost? I've been trying to call for days about my disqualification.

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It was worth it for me since I was getting nowhere with the regular phone lines. They handle the calling and waiting for you.

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Never heard of this but might be worth trying. The Washington ESD phone system is impossible.

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I've been on unemployment for 8 months and never had a disqualification week until last month. Found out it was because I answered 'no' to being able to work when I had a minor medical procedure. Even though I was only unavailable for 2 days, they disqualified the whole week!

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Oh no! So even being unavailable for part of a week can disqualify the whole week? That seems harsh.

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That's correct - if you're not able and available for the full week, you can be disqualified for the entire week. Washington ESD's rules are pretty strict about availability.

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Had the same issue and used Claimyr to get through to Washington ESD. The agent explained that my disqualification was due to not reporting a job interview correctly. Apparently if you have an interview, you need to report it specifically, not just mark that you contacted the employer.

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Wow, there are so many little rules I didn't know about. How did you find out about Claimyr?

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Found it on Reddit actually. It's been a lifesaver for getting through to ESD when I have questions. Way better than spending hours on hold.

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whatever you do dont ignore it! i ignored a disqualification week thinking it was just a mistake and it turned into a whole overpayment mess later. definitely worth figuring out what happened

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Yikes, definitely don't want an overpayment issue. I'll make sure to get this sorted out.

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DISQUALIFICATION WEEKS ARE THE WORST! I had three in a row because of some stupid technicality about my availability. Lost almost $2000 in benefits and Washington ESD acts like it's no big deal. The system is broken.

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Three in a row suggests there might have been an ongoing issue with your claim status. Did you file an appeal?

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Yeah I appealed but it took 6 weeks to get a hearing scheduled. By then I was already back to work.

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The most common reason I see for single week disqualifications is the job search requirement issue. Washington ESD requires 3 job search activities per week, and they all need to be properly documented in WorkSourceWA. If you miss even one week of proper documentation, that week gets disqualified.

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I think this might be it! I remember being really busy that week with my part-time job and might have forgotten to log something.

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You can sometimes get it reversed if you can prove you did the job search activities but just forgot to log them. Save your evidence!

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Does anyone know if disqualification weeks affect your total benefit amount or just that one week's payment?

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Just that week's payment. Your total benefit year amount doesn't change, you just don't get paid for that specific week.

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Thanks! That's a relief at least.

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I work part-time and got disqualified for a week because I earned too much that week with overtime. If your earnings exceed your weekly benefit amount, you get disqualified instead of just reduced benefits. Super confusing system.

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But I only worked 15 hours and earned like $200, way less than my weekly benefit amount.

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Then it's probably not earnings related. Definitely sounds like a job search or availability issue.

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The Washington ESD phone system is absolutely terrible for getting answers about stuff like this. I tried calling about my disqualification week for 3 weeks straight before giving up and just accepting I'd never know why.

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That's exactly why services like Claimyr exist - to cut through the phone system nightmare. I wish I'd known about it earlier in my unemployment journey.

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Yeah, I've heard good things about that service from other people too. Might try it if I have issues again.

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Update: I found the determination letter and it was definitely my mistake with reporting earnings. I worked 15 hours that week and reported it wrong on my weekly claim. Looks like I just have to accept the disqualification for that week and be more careful going forward.

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Good that you figured it out! Make sure to keep detailed records of all work and earnings - it makes the weekly claims much easier.

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Wait, so if you work part time you can still get some unemployment? I thought any work disqualified you completely.

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No, you can work part-time and still receive partial benefits. Your weekly benefit gets reduced based on how much you earn, but you're not completely disqualified unless you work full-time or earn more than your weekly benefit amount plus $5.

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That's helpful to know. I've been turning down small jobs thinking it would mess up my claim.

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Update us when you figure out what caused it! I'm curious since I've been paranoid about getting disqualified myself.

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Will do! Going to try calling Washington ESD first, and if that doesn't work I'll look into that Claimyr thing people mentioned.

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just a heads up that if you do appeal the disqualification week, it can take forever to get a hearing scheduled. mine took 3 months last year

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Good to know. Hopefully I can get it resolved without having to appeal.

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The key thing about disqualification weeks is they're usually isolated incidents. As long as you learn from whatever caused it and don't repeat the same mistake, it won't affect your overall claim. I had one early in my claim period and still collected benefits for 20+ weeks after that.

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Thanks, that makes me feel better. I was worried it would flag my account or something.

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One more thing - make sure to keep filing your weekly claims even with the disqualification week showing. Don't let it mess up your ongoing eligibility for other weeks.

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Thanks for the reminder! I almost skipped filing this week because I was worried about the disqualification.

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Yes, always keep filing weekly claims. One disqualified week doesn't affect your other weeks unless there's an ongoing issue.

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been there with the earnings reporting confusion. the washington esd system makes it so confusing to figure out how to report irregular work like uber or temp jobs. wish they had better examples on their website

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For gig work, you report gross earnings for the week you performed the work, not when you got paid. That trips up a lot of people.

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I had a disqualification week because I went on vacation and marked 'not available for work' but forgot that meant I wouldn't get paid for that week. Lesson learned!

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Yeah, if you're not available for work for any reason, you're not eligible for benefits that week. It's in the handbook but easy to miss.

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Does anyone know if disqualification weeks affect your total benefit duration? Like if I'm supposed to get 26 weeks of benefits and I have 2 disqualification weeks, do I get 28 weeks total or still just 26?

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Disqualification weeks don't extend your benefit year. You still have the same total number of weeks available, you just don't get paid for the disqualified weeks.

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Ugh, so I basically lost those weeks completely. That sucks.

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Pro tip: always double-check your weekly claim before submitting it. I review mine three times now after getting burned by a disqualification week early on. The questions can be confusing but take your time with them.

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Good advice. I definitely rushed through it that week and made the mistake.

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Had the same confusion about disqualification weeks. Used that Claimyr service someone mentioned earlier and the Washington ESD agent explained it perfectly. Apparently it's super common and nothing to stress about as long as you fix whatever caused it.

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Did they help you understand the whole process or just answer specific questions?

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They connected me to an actual Washington ESD representative who walked through my entire claim history and explained each status. Really helpful.

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I'm dealing with this too but mine is for 'failure to report to WorkSource appointment.' Problem is I never got notice of any appointment! Anyone else have this happen?

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Check your spam folder and your WorkSourceWA account messages. Sometimes the notifications get filtered out. You can appeal if you genuinely didn't receive proper notice.

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Found it in spam. Ugh. Guess I need to appeal this disqualification now.

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The bottom line is disqualification weeks are just part of the unemployment system. Almost everyone gets at least one during their claim period. Don't let it stress you out too much - just figure out what went wrong and avoid repeating it.

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Thanks everyone for the help and reassurance. Feeling much better about this whole situation now.

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This thread was super helpful for me too. Had no idea what that status meant on my account.

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Question about the Claimyr thing - is it legit? Seems too good to be true that they can actually get you through to Washington ESD agents.

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It's legitimate. They don't do anything you couldn't do yourself, they just handle the calling and waiting for you. Check out their demo video - shows exactly how it works.

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Cool, might give it a try next time I need to reach someone at Washington ESD.

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I had a similar disqualification week situation and it turned out to be a job search documentation issue. Even though I was doing my job searches, I wasn't logging them properly in WorkSourceWA. The tricky part is you need to log activities in WorkSourceWA AND report them when filing your weekly claim - both are required. Since you mentioned being busy with your part-time job that week, double-check if you completed and logged all 3 required job search activities for that specific week. That's the most common cause of single-week disqualifications I've seen.

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That makes a lot of sense! I was definitely swamped with work that week and probably rushed through my job search activities. I remember applying to a couple places but I might have forgotten to log one of them in WorkSourceWA properly. It's so confusing having to do both - log in WorkSourceWA AND report on the weekly claim. I'll go back and check my WorkSourceWA activity log for that week to see if I missed something. Thanks for pointing that out!

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I've been dealing with Washington ESD for months now and disqualification weeks are unfortunately pretty common. From what I've learned, it's usually one of a few things: missing job search activities in WorkSourceWA (you need 3 per week AND they have to be logged properly), marking yourself as unavailable for work for any reason during that week, or issues with how you reported your work earnings. Since you worked 15 hours and reported it, I'd bet it's either a job search documentation problem or maybe you accidentally marked something wrong when filing that week's claim. The good news is it's just that one week - it won't affect your other benefits as long as you keep filing weekly and meet all requirements going forward. I'd definitely recommend trying to get through to an actual ESD agent to find out the exact reason though, even if it takes forever on the phone.

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