What does 'Able and Available For Work -Hours' adjudication mean when still getting ESD benefits?
My husband's been on unemployment since March after his IT contract ended. He's getting his weekly payments fine, but I noticed something weird on his ESD account. Under 'pending issues' it shows 'Adjudication in progress' from about 3 weeks ago. There's nothing else explaining what's wrong, but under the 'upload a document' section it says 'Able and Available For Work -Hours' with the same date.\n\nI'm confused because he's still getting paid normally - shouldn't adjudication hold up his payments? And what exactly are they wanting us to upload? There's no letter or message explaining what documentation they need. Has anyone dealt with this 'Able and Available For Work -Hours' adjudication while still receiving benefits? Should we be worried?
23 comments


AstroAdventurer
This happened to me last year! It's actually not as scary as it sounds. The 'Able and Available For Work -Hours' issue usually comes up when ESD has a question about your husband's availability for work during certain hours or if there were any restrictions he might have mentioned in a weekly claim (like only being available certain days/shifts).\n\nSince he's still getting paid, it's likely a low-priority review. When this happened to me, I uploaded a simple letter explaining my available work hours and any limitations. Just be honest about what hours/days he can work and why there might be any restrictions. They're basically checking that he's genuinely able and available for suitable work as required by unemployment rules.
0 coins
Natasha Kuznetsova
Thank you so much! That makes sense - he did mention in one of his weekly claims that he had a doctor's appointment and couldn't search for work that day. Do you think we should upload something even though they haven't specifically requested any documents yet? I'm just nervous they might suddenly stop his payments if we don't respond to something we didn't know we needed to respond to!
0 coins
Javier Mendoza
dont worry too much its probly just routine. my sister had same thing show up for like 2 months but kept getting paid the whole time and then it just went away lol. esd system is wierd sometimes shows issues that arent real issues
0 coins
Natasha Kuznetsova
That's reassuring to hear! It's so stressful when you see words like \
0 coins
Emma Wilson
The 'Able and Available' adjudication typically means ESD is investigating whether your husband meets the core eligibility requirement of being both physically able to work and available to accept suitable work. \n\nSince he's still receiving benefits, this is what we call a 'non-blocking adjudication' - they're reviewing something but haven't stopped payments while doing so. This usually happens when:\n\n1. Someone reported information that triggered a routine review\n2. Your husband indicated limited hours/availability on a weekly claim\n3. There was a system flag due to conflicting information\n\nI recommend uploading a document that clearly states:\n- What hours/days he's available to work\n- Any reasonable restrictions and why (childcare, medical, etc.)\n- Confirmation that he's actively seeking work during available hours\n\nBe proactive - don't wait for them to request something specific. Better to address it now than have payments suddenly stop later.
0 coins
Natasha Kuznetsova
This is really helpful, thank you! I think you're right about being proactive. We'll put together a letter explaining his availability (which is pretty much full-time except for occasional medical appointments). Is there a specific format the letter should follow or just a simple explanation?
0 coins
Emma Wilson
A simple letter is fine - no special format needed. Just make it clear, concise, and include:\n\n- His name and claim ID at the top\n- A clear statement of his general availability (days/hours)\n- Brief explanation of any limitations (temporary or permanent)\n- Statement confirming his ability and willingness to accept suitable work\n- Date and signature\n\nKeep it to one page if possible. Upload it as a PDF if you can - it's more professional and easier for them to process.
0 coins
Natasha Kuznetsova
Perfect, thank you! We'll write something up tonight and upload it. Really appreciate the guidance!
0 coins
Malik Davis
THE WHOLE SYSTEM IS DESIGNED TO CONFUSE YOU!!!!!! They put these scary terms like \
0 coins
Natasha Kuznetsova
Oh no, that sounds awful! Did you ever get your benefits back? I'm worried because we really rely on these payments right now while my husband is job searching.
0 coins
Malik Davis
Yes finally got them but only after I spent WEEKS trying to reach someone. Would call 50+ times a day and always got the \
0 coins
Isabella Santos
Not to jump in here, but I had a similar nightmare trying to reach ESD last month when my claim had issues. After 3 days of constant redialing, I found this service called Claimyr that got me through to an ESD agent in about 30 minutes. Worth every penny when you're desperate to talk to someone. They have a video showing how it works at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 - the website is claimyr.com. Saved me from pulling my hair out!
0 coins
Ravi Gupta
This \
0 coins
Natasha Kuznetsova
Yes, he's been very careful about doing at least 3 job search activities every week and documenting them. I'm thinking it must be related to that doctor's appointment he mentioned. We'll definitely upload a letter explaining his general availability. Thanks for the advice!
0 coins
GalacticGuru
I work in HR and see this from the employer side sometimes.
0 coins
Natasha Kuznetsova
Thank you for explaining this from the employer perspective - that's really helpful! We'll definitely upload a detailed explanation. Since he's applying for IT jobs, his availability is pretty standard business hours, with the occasional medical appointment. I feel much better knowing this isn't unusual.
0 coins
Javier Mendoza
wait so is he getting paid his full amount still? if yes then dont even worry about it lol. my claim had 'adjudication' for like 10 weeks but i still got all my money. sometimes the esd computer just flags things randomly and they clear it eventually
0 coins
Natasha Kuznetsova
Yes, he's still getting his full weekly amount! That's what confused me - I thought adjudication meant they'd stop payments until it was resolved. I'm still going to upload that explanation letter just to be safe, but it's reassuring to hear others have had this issue without payment interruptions!
0 coins
Mateo Martinez
I went through this exact same situation about 6 months ago! The "Able and Available For Work -Hours" adjudication showed up on my account for almost 8 weeks, but I kept receiving my full weekly benefits the entire time. It eventually just disappeared on its own without me having to do anything. From what I learned talking to other people who've dealt with this, it's usually triggered by something minor like mentioning a doctor's appointment or having limited availability on a specific day in your weekly claim. The system flags it for review, but since it's not considered urgent, they don't stop payments while investigating. That said, I think uploading a simple letter explaining your husband's general availability is smart - better to be proactive than sorry! Keep it short and straightforward about his work hours and any reasonable limitations. The fact that he's still getting paid is a really good sign that this isn't a serious issue.
0 coins
Alice Fleming
•Thanks for sharing your experience! It's so reassuring to hear from someone who went through the exact same thing. 8 weeks seems like a long time, but knowing you kept getting paid the whole time makes me feel much better about our situation. We're definitely going to upload that letter explaining his availability - I'd rather be overly cautious than risk any issues down the road. Did you ever find out what specifically triggered the review in your case?
0 coins
NeonNebula
•I never did find out exactly what triggered it in my case, but I suspect it was when I mentioned having to take my kid to a dentist appointment and couldn't do job search activities that particular day. The ESD system seems pretty sensitive to any mention of limited availability, even if it's just temporary. The good news is that once I uploaded a letter explaining my general work availability (full-time, any shift, with occasional medical/family appointments), the whole thing resolved within about 2 weeks. Just make sure to be specific about what hours he can work and emphasize that any limitations are reasonable and don't prevent him from accepting suitable employment!
0 coins
Giovanni Rossi
I'm going through something similar right now! My claim has had an "Able and Available For Work -Hours" adjudication pending for about 6 weeks, but like your husband, I'm still receiving my full weekly payments. What I've learned from calling ESD (after many, many attempts to get through) is that this type of adjudication is often triggered by routine system reviews or when you mention any kind of scheduling conflict in your weekly claims - even something as innocent as a medical appointment. The key thing is that since payments are continuing, it's classified as a "non-monetary" issue that doesn't require immediate resolution. However, I'd still recommend being proactive and uploading documentation. I submitted a letter about 3 weeks ago outlining my work availability, and while the adjudication status is still there, I haven't had any payment interruptions. One tip: if you do upload a letter, make sure to mention that any scheduling limitations are temporary and wouldn't prevent him from accepting suitable full-time employment. That seems to be what they're most concerned about verifying.
0 coins
Kaylee Cook
•That's really helpful to know it's classified as a "non-monetary" issue! I was wondering why payments were continuing if there was supposedly an issue under review. Your tip about emphasizing that any limitations are temporary and wouldn't prevent accepting suitable employment is great - we'll definitely include that language in our letter. It sounds like being proactive with the documentation is the right approach even if it's not strictly required. Thanks for sharing your experience and the advice about what to emphasize!
0 coins