What disqualifies from unemployment benefits in Washington ESD - need to understand the rules
I'm trying to understand what can disqualify someone from getting unemployment benefits through Washington ESD. My brother just got fired from his job and he's worried he might not qualify because of the circumstances. He was let go for attendance issues but he says it was because of his car breaking down multiple times. I want to help him understand what might disqualify him before he applies. Can someone explain the main reasons Washington ESD would deny or disqualify someone from UI benefits?
51 comments


Landon Morgan
There are several main categories that can disqualify you from Washington ESD unemployment benefits. The biggest ones are: 1) Misconduct - this includes things like violating company policy, insubordination, or excessive absences without valid reason 2) Voluntary quit without good cause 3) Not being able and available for work 4) Not meeting the job search requirements 5) Refusing suitable work offers. For your brother's situation with attendance, Washington ESD will look at whether the absences were within his control and if he followed proper procedures to notify his employer.
0 coins
Ellie Perry
•So if he can prove his car problems were legitimate emergencies and he tried to notify his boss, that might help his case?
0 coins
Landon Morgan
•Yes, documentation is key. If he has repair receipts, text messages to his supervisor, or other proof that he tried to handle the situation properly, that could work in his favor during the adjudication process.
0 coins
Teresa Boyd
Don't forget about the monetary requirements too. You need to have earned enough wages in your base period to qualify. Washington ESD looks at the first four of the last five completed quarters before you filed your claim. If you don't meet the minimum earnings threshold, you'll be disqualified even if you weren't fired for misconduct.
0 coins
Ellie Perry
•He's been working full time for over a year so I think he should be okay on that front, but good point to check.
0 coins
Lourdes Fox
The whole adjudication process can be really stressful when you're not sure if you'll qualify. I went through something similar last year and it took Washington ESD about 3 weeks to make a decision. If your brother does get disqualified, he can always appeal the decision. But honestly, the hardest part is even getting through to talk to someone at Washington ESD to explain your situation. I tried calling for days and kept getting busy signals or getting hung up on after waiting on hold for hours.
0 coins
Bruno Simmons
•I had the same problem trying to reach them! The phone system is absolutely terrible. I eventually found this service called Claimyr that helped me get through to an actual person. They basically call for you and get you connected to a Washington ESD representative. Check out claimyr.com - they even have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works.
0 coins
Lourdes Fox
•That sounds too good to be true. How much does something like that cost?
0 coins
Bruno Simmons
•It's actually pretty reasonable considering how much time and frustration it saves. Way better than spending entire days trying to get through on your own.
0 coins
Aileen Rodriguez
just went through this myself. got fired for being late too many times but it was because of my kids daycare situation. washington esd approved my claim because i could show it was circumstances beyond my control and i was trying to work with my employer on a solution. your brother should definitely apply and explain his situation in detail when he files.
0 coins
Ellie Perry
•That's encouraging to hear! Did you have to provide a lot of documentation during the process?
0 coins
Aileen Rodriguez
•yeah they asked for emails between me and my supervisor, my attendance records, and proof of the daycare issues. took about a month to get everything resolved but it worked out.
0 coins
Zane Gray
Here's something important - even if he gets disqualified initially, he can still file weekly claims while appealing the decision. A lot of people don't know this and they stop filing claims thinking they're completely out of luck. Keep filing those weekly claims! If you win your appeal, you'll get back pay for all the weeks you filed.
0 coins
Ellie Perry
•I didn't know that! So he should file his initial claim regardless and then deal with any disqualification issues after?
0 coins
Zane Gray
•Exactly. Better to file and potentially get disqualified than to not file at all and miss out on benefits you might actually be entitled to.
0 coins
Maggie Martinez
The system is so messed up honestly. They disqualify people for the stupidest reasons but then you see people gaming the system and collecting benefits when they shouldn't. Your brother probably has a better chance than he thinks if he can document his car troubles.
0 coins
Ellie Perry
•I hope so. He's really stressed about it because he needs the income while he looks for another job.
0 coins
Landon Morgan
One more thing to mention - Washington ESD also disqualifies people for things like not actively searching for work, not registering with WorkSource, or failing drug tests. But for a misconduct case like your brother's, the key is going to be whether Washington ESD believes the attendance issues were willful misconduct or due to circumstances beyond his control.
0 coins
Alejandro Castro
•What counts as 'actively searching for work'? I keep hearing different things about how many jobs you need to apply for each week.
0 coins
Landon Morgan
•In Washington, you need to make at least 3 job search activities per week. This can include applying for jobs, networking, attending job fairs, or other approved activities. You have to keep a log of your search activities.
0 coins
Monique Byrd
Your brother should also know that if he gets disqualified for misconduct, there might be a waiting period before he can reapply. It's not necessarily permanent but there are consequences beyond just the immediate denial.
0 coins
Ellie Perry
•How long is the waiting period usually?
0 coins
Monique Byrd
•It varies depending on the type of misconduct. Could be anywhere from a few weeks to several months. That's why it's so important to appeal if you disagree with their decision.
0 coins
Jackie Martinez
I was disqualified initially for 'voluntary quit' even though I was basically forced to resign due to a hostile work environment. Had to go through the whole appeal process and provide tons of documentation. Eventually won my case but it took almost 2 months. The key is being persistent and having good documentation of everything.
0 coins
Ellie Perry
•That must have been really stressful. Did you have to represent yourself during the appeal or did you get help?
0 coins
Jackie Martinez
•I represented myself but I did a lot of research on Washington ESD rules and procedures. There are also legal aid organizations that can help if you qualify.
0 coins
Lia Quinn
The misconduct thing is really subjective. I've seen people get approved when I thought they shouldn't have been, and others get denied when it seemed unfair. A lot depends on which adjudicator you get and how well you present your case.
0 coins
Ellie Perry
•So it's kind of a lottery system?
0 coins
Lia Quinn
•Not exactly, but there is some inconsistency. That's why having good documentation and being able to clearly explain your situation is so important.
0 coins
Haley Stokes
Don't forget about the work search requirements once you're approved. You can get disqualified later if you don't meet those requirements. I know someone who lost their benefits because they weren't doing enough job search activities each week.
0 coins
Asher Levin
•Yeah, they're pretty strict about that. You have to log every job you apply for and they can audit your search activities at any time.
0 coins
Serene Snow
If your brother does get disqualified, make sure he understands the appeal process. You only have 30 days from the date of the determination to file an appeal. Don't wait until the last minute because the system can be slow.
0 coins
Ellie Perry
•Good to know. Is the appeal process complicated?
0 coins
Serene Snow
•It's not too bad if you're organized. You basically have to explain why you disagree with their decision and provide supporting evidence. There's usually a phone hearing where you can present your case.
0 coins
Issac Nightingale
One thing that helped me when I was dealing with Washington ESD was using Claimyr to actually get through to someone on the phone. I was trying to get clarification on my disqualification and couldn't reach anyone for weeks. Claimyr got me connected to a representative who was able to explain exactly what I needed to do for my appeal.
0 coins
Ellie Perry
•How does that service work exactly?
0 coins
Issac Nightingale
•You just give them your info and they call Washington ESD for you. When they get a representative on the line, they transfer the call to you. Saves hours of waiting on hold and getting hung up on.
0 coins
Romeo Barrett
The whole system is designed to discourage people from applying. They make it as difficult as possible and hope you just give up. But if you're persistent and have a legitimate case, you can usually get through the process.
0 coins
Ellie Perry
•That's frustrating but good to know. I'll make sure my brother doesn't give up too easily.
0 coins
Marina Hendrix
For attendance issues specifically, Washington ESD will look at whether you followed your employer's attendance policy, if you had valid reasons for absences, and whether you made efforts to correct the problem. Car trouble can be considered a valid reason if it's documented and you handled it appropriately.
0 coins
Ellie Perry
•He did try to call in when his car broke down, but I'm not sure if he followed their exact policy for reporting absences.
0 coins
Marina Hendrix
•That could be important. If he can show he made good faith efforts to communicate with his employer, that will help his case even if he didn't follow every detail of the policy perfectly.
0 coins
Justin Trejo
Another thing to consider is whether his employer will contest the claim. Sometimes employers don't bother to respond to Washington ESD's requests for information, which can work in your favor. But if they do contest it, you'll need to be prepared to present your side of the story.
0 coins
Ellie Perry
•How would we know if they're contesting it?
0 coins
Justin Trejo
•Washington ESD will usually let you know if there's a dispute and they'll ask for information from both sides. The whole adjudication process takes longer when the employer contests the claim.
0 coins
Alana Willis
Bottom line - tell your brother to file his claim and be honest about the circumstances. Provide any documentation he has about the car troubles and his attempts to work with his employer. Even if he gets initially disqualified, he can appeal and often win if he has a good case.
0 coins
Ellie Perry
•Thanks everyone for all the advice. I'll pass this along to him and encourage him to apply. Sounds like he has a decent chance if he handles it right.
0 coins
Alana Willis
•You're welcome! The key is not to get discouraged if the initial decision doesn't go your way. The appeal process exists for a reason and people do win their cases regularly.
0 coins
Tyler Murphy
I went through a similar situation last year and ended up using Claimyr to get through to Washington ESD when I needed to discuss my case. Worth checking out if your brother needs to talk to someone directly about his situation. The regular phone lines are impossible to get through on.
0 coins
Ellie Perry
•I keep hearing about this service. Seems like a lot of people have had success with it.
0 coins
Tyler Murphy
•Yeah, it's pretty much the only reliable way to actually reach a human being at Washington ESD these days. The phone system is completely overwhelmed.
0 coins