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Alice Pierce

Washington ESD unemployment benefits after firing employee - employer questions

I own a small business in Washington and had to terminate an employee last week for performance issues (consistently missing deadlines, not following procedures). Now they're filing for unemployment benefits and I'm getting notices from Washington ESD. Do I have to pay into their unemployment claim? I documented everything but I'm not sure how this process works from the employer side. What are my options here?

As an employer in Washington, you don't directly 'pay' the individual claim, but your unemployment tax rate can be affected by claims filed by your former employees. Washington ESD will review the termination circumstances to determine if it was for 'misconduct' which could disqualify them from benefits.

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So if they get approved, does that automatically make my tax rate go up? I'm trying to understand the financial impact.

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Not automatically for one claim, but multiple claims can affect your experience rating which determines your tax rate. Keep good documentation of the termination reasons.

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You should definitely respond to any Washington ESD employer notices you receive. If you have documentation showing the termination was for misconduct (not just poor performance), you might be able to contest the claim. Performance issues vs misconduct are treated differently by Washington ESD.

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What's the difference? I thought missing deadlines and not following procedures would count as misconduct.

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Misconduct usually requires willful disregard of employer interests. Simple performance issues don't typically qualify. You'd need to show they deliberately violated policies after warnings.

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Had this exact situation last year with an employee we let go. Washington ESD sent us forms to fill out about the separation. Even though we contested it, the employee still got benefits because we couldn't prove 'willful misconduct.' Our unemployment tax rate didn't change much from just one claim though.

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Did you try calling Washington ESD to explain your side? I've been trying to reach them for days about a different issue and can't get through.

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I used Claimyr.com actually - they helped me get through to an actual Washington ESD representative to discuss the case. Way better than trying to call myself. There's a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Wait, so firing someone for bad performance means they can still get unemployment? That seems backwards to me.

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Yes, unless it rises to the level of misconduct. Washington state generally favors providing benefits to help people get back on their feet while job searching.

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That's frustrating as an employer. Feels like there's no accountability.

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You'll get a 'Notice of Application for Benefits' from Washington ESD. Make sure to respond within the timeframe they give you (usually 10 days) with all your documentation. Include write-ups, attendance records, any warnings you gave, etc.

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I have email records of missed deadlines and a written warning from 2 months ago. Is that enough documentation?

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That's a good start. Also include any company policies they violated and evidence of how their performance impacted the business.

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Been through this multiple times as a business owner. Unless you can prove gross misconduct (theft, violence, intentional policy violations), most performance-based terminations result in approved unemployment claims. Focus on good documentation for future cases.

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So basically I should expect them to get approved? Should I even bother contesting it?

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Still worth contesting if you have good documentation. Even if they get benefits, it creates a record for future reference and shows Washington ESD you're engaged in the process.

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The unemployment system is so frustrating to deal with as an employer! I've been trying to reach Washington ESD about a different claim for over a week. Their phone lines are always busy or I get disconnected after waiting forever.

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Like I mentioned earlier, try Claimyr - it's a service that helps you actually get through to Washington ESD agents. Saved me hours of calling.

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Thanks, I'll check that out. Getting desperate here!

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Just remember your unemployment tax rate is based on your 'experience rating' which looks at benefit charges over several years. One claim probably won't dramatically impact you unless you're a very small employer.

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That's somewhat reassuring. I only have 8 employees total, so I was worried about the financial impact.

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Yeah, with that size you might see some impact, but Washington ESD calculates rates based on your payroll too, not just claims.

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Don't forget you can appeal Washington ESD's decision if they approve benefits and you disagree. You have 30 days from the determination notice to file an appeal.

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Is it worth appealing if I'm not 100% sure I can prove misconduct?

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Depends on your documentation and how strong your case is. Appeals take time and resources, so weigh that against the potential benefit charge impact.

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Also keep in mind that Washington ESD will likely approve benefits initially and then investigate the misconduct question separately. Don't be surprised if they get benefits while the investigation is ongoing.

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So they could be getting paid while Washington ESD decides if they should be getting paid? That seems inefficient.

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Yes, the system is designed to provide benefits quickly while sorting out eligibility issues. If they determine misconduct later, the employee has to pay back benefits.

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Whatever you do, respond to all Washington ESD correspondence promptly. Ignoring their notices is the worst thing you can do as an employer.

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Good point. I've been procrastinating on filling out their forms because I wasn't sure what to write.

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Just be factual and stick to documented incidents. Don't editorialize or get emotional in your responses.

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I'm going through something similar right now. Terminated someone for excessive absences and they filed for unemployment. Washington ESD approved them even though we had attendance records showing 15 unexcused absences in 3 months!

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Wow, that's frustrating. Did you appeal their decision?

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Yes, we appealed and eventually won, but it took 2 months and they had already collected benefits during that time.

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This whole system seems stacked against employers tbh. We pay the taxes that fund unemployment but have little say in who gets benefits.

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The system is designed to provide a safety net for workers while they look for new employment. There has to be a balance between worker protection and employer rights.

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I get that, but it feels like the balance is way off when people can get benefits after being fired for legitimate reasons.

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Document everything moving forward! Even if you lose this case, good documentation will help with future terminations and unemployment claims.

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Yeah, this is definitely a learning experience. I realize I should have been more thorough with progressive discipline.

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Exactly. Clear policies, documented warnings, and consistent enforcement are your best protection against unwarranted unemployment claims.

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Quick question - can Washington ESD make me pay benefits directly to the employee, or does it just affect my tax rate?

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No, you don't pay the employee directly. Washington ESD pays benefits from the unemployment insurance fund, which is funded by employer taxes. Your individual tax rate is then adjusted based on your claims history.

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Thanks for clarifying! I was worried I'd get a bill for the full amount of their benefits.

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Update: I tried that Claimyr service someone mentioned and finally got through to a Washington ESD employer representative! They explained the whole process much better than their website does.

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That's great! What did they tell you about contesting claims?

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They said to be very specific about policy violations and provide dates and documentation. General performance issues usually don't qualify as misconduct unless there's willful behavior.

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Been an HR manager for 10 years and dealt with dozens of these cases. The key is understanding the difference between 'inability' and 'unwillingness' to do the job. Washington ESD looks for willful misconduct, not just poor performance.

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So if someone just can't meet deadlines vs. someone who refuses to try to meet deadlines, that's the difference?

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Exactly! You need to show they had the ability but chose not to comply with reasonable job requirements despite warnings and opportunities to improve.

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Don't let this stress you out too much. Most small business owners go through this at some point. Learn from it and tighten up your documentation processes for the future.

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Thanks, that's reassuring. I'm definitely going to implement better HR practices going forward.

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Consider consulting with an employment attorney too, especially if you're planning to grow your business. They can help you set up proper policies and procedures.

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One more thing - make sure you understand your rights in the appeals process if it comes to that. You can present evidence and have witnesses testify at unemployment hearings.

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Good to know. Hopefully it doesn't come to that, but it's nice to know I have options.

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The hearing process is actually pretty straightforward and less intimidating than it sounds. Focus on facts and documentation if you end up there.

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Bottom line: respond to Washington ESD promptly, provide all requested documentation, and don't take it personally if they approve benefits. The system errs on the side of helping unemployed workers.

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That makes sense from a policy perspective, even if it's frustrating as an employer. Thanks everyone for all the helpful advice!

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You're welcome! This is all part of running a business. Just make sure to learn from it and improve your processes.

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