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Yara Nassar

Washington ESD denied my unemployment claim - how can unemployment be denied after working 2 years?

I've been working full-time at a manufacturing plant for over 2 years and got laid off last month due to company downsizing. Filed my unemployment claim right away but Washington ESD just denied it saying I'm 'not eligible for benefits.' I don't understand how this is possible when I was paying into the system for years and the layoff wasn't my fault. The denial letter mentions something about 'insufficient wages' but I was making $18/hour. Has anyone else had their claim denied even though they worked steady? What are the actual reasons Washington ESD can deny unemployment benefits?

There are several reasons Washington ESD can deny unemployment claims even if you worked regularly. The most common are: insufficient wages in your base period (they look at specific quarters), being fired for misconduct, quitting without good cause, or not meeting work search requirements. The 'insufficient wages' denial usually means you didn't earn enough in the right quarters - they use a specific 12-month period called your base period to calculate eligibility.

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That's confusing because I worked the whole time. How do they calculate the base period? I started this job in March 2023 and got laid off in December 2024.

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The base period is usually the first 4 of the last 5 completed calendar quarters before you filed your claim. So if you filed in December 2024, they'd look at July 2023 through June 2024. If you didn't work enough in those specific quarters, that could be the issue.

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I got denied initially too for 'insufficient wages' even though I worked. Turns out I had a gap in employment during part of my base period that I forgot about. You need to have earned at least $1,000 in your base period AND worked in at least two quarters to qualify.

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Did you appeal the denial? I'm wondering if I should fight this or if it's hopeless.

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Yes, I appealed and won! The hearing officer looked at my alternate base period and I qualified that way. Definitely appeal if you think they made a mistake.

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Washington ESD denials are super frustrating but there's usually a reason. Besides wage issues, they also deny for: voluntary quit (even if you thought you had good cause), being fired for misconduct, not being able and available for work, or refusing suitable work. The good news is you can appeal any denial within 30 days. I'd suggest calling Washington ESD to get clarification on exactly why you were denied - the letters aren't always clear about the specific issue.

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I've been trying to call for days but can't get through. The phone system just hangs up on me after being on hold forever.

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Yeah the phone situation is terrible. I found a service called Claimyr that helped me get through to an actual person at Washington ESD. They basically call for you and connect you when an agent picks up. Check out claimyr.com - there's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. It was the only way I could actually talk to someone about my claim.

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Is that legitimate? I'm desperate enough to try anything at this point.

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Another common reason for denial is if you're not actively looking for work or don't meet the work search requirements. Even if you qualify based on wages, you have to be actively seeking employment and register with WorkSource. Did you complete all the initial requirements when you filed?

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I registered with WorkSource and started applying for jobs immediately. The denial letter specifically mentions wages though, not work search issues.

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Then it's definitely worth appealing. Wage calculations can be complex and sometimes they miss earnings from certain employers or quarters.

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The Washington ESD system is garbage honestly. They deny people for the stupidest reasons and make you jump through hoops to prove you deserve benefits you already paid for. I got denied initially because they said I 'abandoned my job' when I was actually laid off. Had to go through a whole appeals process to get it straightened out.

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That's exactly what happened to my brother! They coded his layoff wrong and he had to fight for months to get benefits.

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How long did your appeal take? I'm worried about going weeks without any income while this gets sorted out.

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My appeal took about 6 weeks total. But once it was approved, they paid me retroactively for all the weeks I should have received benefits. So don't let the delay discourage you from appealing if you think they're wrong.

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Make sure you're looking at the right base period! Sometimes people get confused about which quarters Washington ESD uses. They might offer you an alternate base period if you don't qualify under the standard one. Also, if you had any W-2s that might not have been reported correctly, that could affect your wage calculation.

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How would I know if my wages were reported correctly? I only had one employer during that time.

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You can request a wage statement from Washington ESD that shows what wages they have on file for you. Compare it to your pay stubs and W-2s to see if everything matches up.

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I work in HR and see this a lot. Common denial reasons include: earning less than the minimum threshold ($1,000 in base period), not working enough quarters, being classified as an independent contractor instead of employee, or having wages in quarters that fall outside the base period window. The timing of when you file your claim really matters for which quarters they look at.

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That's really helpful context. I definitely made more than $1,000 and was a regular W-2 employee. The timing issue might be what's affecting me.

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Yeah, if you started your job in March 2023 but filed in December 2024, there might be quarters where you had little or no wages that are being counted in your base period.

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Don't give up! I was denied initially for 'voluntary quit' even though I was clearly laid off. The employer had reported it wrong to Washington ESD. I had to appeal and provide documentation proving it was a layoff, not a quit. Sometimes it's just a paperwork error that can be corrected.

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Did you need a lawyer for your appeal or did you handle it yourself?

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I handled it myself. The appeal process isn't too complicated - you just need to clearly explain why the denial was wrong and provide any supporting documents. The hearing officer was actually pretty fair about it.

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Another thing to check - were you working part-time or reduced hours at any point during your base period? Washington ESD has specific rules about how they count wages from partial unemployment situations. Also, if you had any unpaid leave or gaps in employment, that could affect your quarterly earnings.

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I was full-time the whole time except for maybe a week of unpaid sick leave. Wouldn't think that would matter much.

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Probably not, but every little detail can matter with these wage calculations. Definitely worth getting the exact breakdown from Washington ESD.

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I had success with that Claimyr service someone mentioned earlier. I was getting nowhere trying to call Washington ESD myself - kept getting disconnected or couldn't get through at all. Claimyr called for me and got me connected to an agent who was able to explain exactly why my claim was initially denied. Turned out to be a simple error that got fixed once I talked to a real person.

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How much does that service cost? I'm already dealing with no income so I'm worried about spending money on something like that.

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It was worth it for me given how much time I was wasting trying to get through on my own. You can check their website for current pricing, but getting my claim resolved was worth way more than what I paid.

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sometimes the system just glitches and denies people for no good reason. happened to my coworker too when our whole department got laid off. she appealed and got approved no problem. the initial denial was just wrong

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That gives me hope. I was starting to think I did something wrong or misunderstood the system.

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Nah, you're probably fine. The system makes mistakes all the time. Just appeal and provide proof of your employment and wages.

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File your appeal ASAP! You only have 30 days from the date on your denial letter. While you're waiting for the appeal, you should still file your weekly claims to keep your claim active. Even if you're not getting paid yet, you need to maintain your claim status.

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Good point about the deadline. I got the denial letter last week so I still have time but shouldn't wait much longer.

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Exactly. And gather all your documentation now - pay stubs, W-2s, layoff notice, anything that proves your employment and wages during the base period.

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I'm dealing with a similar situation right now. Got denied for 'insufficient wages' even though I worked steadily for 18 months before getting laid off. I think the issue is that my base period fell during a time when I was between jobs briefly. It's so frustrating that the timing of when you file can affect whether you qualify or not.

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Are you planning to appeal? It sounds like we're in similar boats.

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Yes, definitely appealing. I've been documenting everything and gathering all my employment records. We shouldn't be penalized because of when we happened to file our claims.

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Check if you qualify for the alternate base period! If you don't have enough wages in the standard base period, Washington ESD can look at a more recent 12-month period instead. This helps people who started new jobs or had employment gaps. You have to specifically request this though - they don't automatically check it.

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How do I request the alternate base period? Is that something I do during the appeal process?

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You can request it when you appeal, or you might be able to call and ask them to review your claim using the alternate base period. That's another reason why getting through to an actual person is so important.

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The Washington ESD phone system is absolutely horrible. I spent weeks trying to get through before someone told me about Claimyr. Best money I ever spent - they got me connected to an agent in like 20 minutes and I was able to get my claim issue resolved that same day. Sometimes you just need to talk to a human to get things straightened out.

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I'm really considering trying that service. The phone situation is driving me crazy and I need answers about my denial.

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Do it. I was skeptical at first too but it actually works. Way better than wasting hours on hold just to get disconnected.

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Don't let a denial discourage you from appealing! The initial determination process is pretty automated and doesn't always catch all the details of your situation. The appeals process involves actual humans who can look at your case more carefully. I've seen plenty of people win appeals even when their initial denial seemed justified.

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Thanks for the encouragement. I was feeling pretty defeated but these responses are giving me hope that I can get this sorted out.

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You got this! Just make sure you have all your documentation ready and file that appeal before the deadline. The worst thing that can happen is they uphold the denial, but at least you'll have tried.

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