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Ellie Simpson

Why does unemployment get denied - Washington ESD claim rejected twice

I'm so frustrated right now. My Washington ESD claim has been denied twice and I don't understand what I'm doing wrong. The first denial said something about 'insufficient earnings' but I worked full time for 8 months last year making $18/hour at a warehouse. Then I reapplied after fixing what I thought was the issue and got denied again for 'voluntary quit without good cause.' I didn't quit voluntarily - I was laid off when they closed our shift! Does anyone know the most common reasons Washington ESD denies claims? I feel like I'm missing something obvious here.

There are several common reasons Washington ESD denies unemployment claims. The main ones are: not meeting the base period earnings requirement (you need to have earned at least $3,850 in your base period), being fired for misconduct, quitting without good cause, not being able and available for work, or failing to meet job search requirements. For your situation, it sounds like there might be confusion about how you separated from your job.

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That's helpful. How do I prove I was laid off and didn't quit? My supervisor isn't there anymore and HR has been impossible to reach.

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You'll need documentation like your final paycheck stub, any layoff notice you received, or a letter from the company. If you can't get that, you should appeal the decision and explain the circumstances in detail.

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I had a similar issue last year. Washington ESD sometimes gets the wrong information from employers about why someone left. The employer fills out a form when you file and if they mark 'quit' instead of 'laid off,' that's what ESD goes with initially. You definitely need to appeal this.

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How long does an appeal take? I'm already behind on rent and this is stressing me out.

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Appeals can take 4-8 weeks unfortunately. But if you win, you'll get back pay from when you first filed.

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Honestly, I've seen so many people struggle with getting through to Washington ESD to sort out these kinds of mix-ups. I was having issues getting anyone on the phone for weeks until someone told me about Claimyr. It's a service that helps you actually connect with ESD agents - they have this system that navigates the phone tree and waits on hold for you. Check out claimyr.com and there's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me hours of frustrating phone calls.

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Is that legit? Sounds too good to be true.

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Yeah it's real. I was skeptical too but it actually worked. Got connected to an agent in like 20 minutes instead of calling all day.

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I might try this. I've been calling for days and can't get through.

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the earnings thing is tricky too. they look at a specific time period called your base period which might not include your most recent work. if you worked 8 months but it was all recent they might not count it

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Oh wow I didn't know that. How do I find out what my base period is?

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Your base period is usually the first four of the last five completed calendar quarters before you filed. So if you filed in January 2025, it would be October 2023 through September 2024.

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This whole system is ridiculous. They deny people for the stupidest reasons and then make you jump through hoops to prove you deserve benefits you already paid into. I got denied because they said I wasn't 'actively seeking work' even though I applied to 20 jobs that week.

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Same here! The job search requirements are insane. 3 job contacts per week and they have to be 'suitable work' whatever that means.

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The job search requirements are actually pretty specific. You need to make 3 contacts per week and keep a detailed log. The work has to be in your field or pay at least 80% of your previous wage for the first 13 weeks.

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Another common reason is if you're not 'able and available' for work. This can be tricky if you have transportation issues, childcare problems, or health issues. Even temporary things can affect your claim.

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Wait, so if I don't have a car right now that could be why they denied me?

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Possibly, but you can still qualify if you can show you have reasonable transportation options like public transit or rides to work.

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I work in HR and see this all the time. A lot of denials happen because of miscommunication between the employer and ESD. Sometimes the employer doesn't respond to the request for information in time, so ESD makes a decision based on incomplete info. Other times there's genuine disagreement about whether someone quit or was fired.

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So if my employer gave wrong information, how do I fix that?

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You need to appeal and provide your side of the story with any documentation you have. The appeals process allows you to present evidence and testimony.

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Don't give up! I was denied initially too but won my appeal. The key is being very specific about the facts and having any documents that support your case. Even text messages or emails can help prove your situation.

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That gives me hope. Did you have a lawyer for your appeal?

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No, I represented myself. Most unemployment appeals are pretty straightforward if you have the facts on your side.

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timing matters too for the earnings requirement. if you haven't worked long enough in your base period or earned enough, you won't qualify. minimum is usually around $3850 total and you need wages in at least two quarters

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What if you worked but it was all under the table? Asking for a friend...

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Unreported wages don't count toward your unemployment eligibility since no UI taxes were paid on them.

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I've been through this process multiple times unfortunately. One thing that really helped was using that Claimyr service someone mentioned earlier. When I had my separation issue, I needed to talk to an actual person at ESD to explain what happened, but could never get through on the phone. Claimyr got me connected and the agent was able to look at my file and see the employer had marked the wrong reason for separation.

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How much does that cost? I'm already broke from not getting benefits.

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It's worth it honestly. Way cheaper than losing weeks of benefits because you can't get through to fix a simple mistake.

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Are you sure you're filing everything correctly? Sometimes people get denied because they make mistakes on their application or weekly claims. Like putting the wrong dates or not reporting all their work.

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I tried to be really careful but maybe I messed something up. Is there a way to check what information they have on file?

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You should be able to see most of it in your eServices account online. Look for your determination letter which explains exactly why you were denied.

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The voluntary quit thing is tricky because there are actually good reasons to quit that still qualify you for benefits. Things like unsafe working conditions, harassment, significant reduction in pay, or major changes to your job duties. But you have to prove it was the employer's fault basically.

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I quit my last job because my boss was sexually harassing me but I was too embarrassed to report it. Would that count as good cause?

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Yes, that would likely qualify as good cause, but you'd need to document the harassment and show you tried to resolve it with the employer first if possible.

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Medical issues can also cause denials if ESD thinks you're not able to work. Even if you're looking for work, if you have restrictions that limit what jobs you can do, they might deny your claim.

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That's so unfair. Just because someone has a disability doesn't mean they can't work.

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Right, but you have to show you're still able and available for work within your restrictions. It's about being realistic about what jobs you can actually do.

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I hate how they make you feel like a criminal for needing help. I paid into this system for years and when I finally need it, they act like I'm trying to scam them. Got denied because I supposedly didn't look for work hard enough even though I applied everywhere.

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I feel you. The whole system is designed to discourage people from applying.

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I understand the frustration, but the requirements exist to ensure the system remains solvent for everyone who needs it. The key is understanding exactly what's required and documenting everything properly.

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For OP - definitely appeal both denials. The fact that you got different reasons suggests there might be some confusion in your file. When you appeal, request all the documents they used to make their decision. Sometimes employers submit conflicting information.

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Good idea. How do I request those documents?

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When you file your appeal, specifically ask for your complete claim file including all employer responses. It's your right to see what information they based their decision on.

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just went through this myself. turned out my employer reported that I was fired for attendance when I was actually laid off due to lack of work. took forever to get it straightened out but I eventually got all my back pay

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How did you prove they were wrong about the reason?

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I had kept my layoff notice and a few coworkers who were laid off the same day agreed to be witnesses. also helped that I used that claimyr thing to actually talk to someone at ESD who could look at the discrepancy

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Don't let them intimidate you into giving up. The appeals process exists for a reason and a lot of initial denials get overturned when people actually appeal. The worst thing you can do is nothing.

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Thanks for the encouragement. I'm definitely going to appeal both decisions now that I understand the process better.

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Good! And document everything going forward. Keep records of all your job search activities, any communications with employers, and copies of everything you submit to ESD.

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One more thing - make sure you keep filing your weekly claims even while your appeal is pending. If you win the appeal, you won't get paid for weeks you didn't file claims for, even if your denial gets overturned.

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Wait really? Even if I'm not getting paid I still have to file?

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Yes! This is super important. You have to maintain your claim by filing weekly even during appeals or you'll lose those weeks permanently.

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This is correct. Continue filing weekly claims and meeting all requirements including job search even while appealing. If you win, you'll get back pay for all eligible weeks you filed for.

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